Chapter 1 Introduction Marketing for Hospitality and Tourism ©2006 Pearson Education‚ Inc. Upper Saddle River‚ NJ 07458 Marketing for Hospitality and Tourism‚ 4th edition Kotler‚ Bowen‚ and Makens “Marketing is so basic that it cannot be considered a separate function. It is the whole of business seen from the point of view of its final result‚ that is‚ from the customers point of view…Business success is not determined by the producer‚ but by the customer.” -Peter Drucker ©2006 Pearson Education
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INTRODUCTION TO HOTEL MANAGEMENT IHM110 Week 2: Introduction to Hospitality Industry and the Origin of the Hotel IHM 110 Outline • Meaning and definition of Hospitality industry • The origin of the hotel • What service the industry provides and who it provides for • Characteristics of the hospitality industry IHM 110 What is the meaning of HOSPITALITY “The friendly reception and treatment of guest or stranger” ____________ “The act of kindness in welcoming and looking after the basic needs
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Report on Factors‚ Issues and impacts of Hospitality and Tourism Industry of Maldives By Mauroof Zakir 2011 1. Introduction of hospitality and tourism industry of Maldives An island nation in the middle of Indian Ocean‚ consisting of 26 coral atolls dominated by over 90% of Sea and its situated in about 700 km south west of Sri-Lanka is so call Maldives. In total‚ these geographical atolls contain about 1‚190 islands of which only less than 200 are inhabited. In the Maldives‚ the tourism
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The Hospitality Industry - a massive expansion of joy-bringing and inspired ideals that are present in different variations across the globe! There are so many adjectives you can use to describe the different facets of this incredible industry; some may be exotic and thrilling‚ while others are simply relaxing and luxurious! You really can not go wrong in this industry‚ and after all what ’s not to love? That is why I‚ having stumbled my way blindly into the hospitality experience‚ am not going to
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Challenges For Hospitality Industry | | 1. Shortage of skilled employees:One of the greatest challenges plaguing the hospitality industry is the unavailability of quality workforce in different skill levels. The hospitality industry has failed to retain good professionals. 2. Retaining quality workforce:Retention of the workforce through training and development in the hotel industry is a problem and attrition levels are too high. One of the reasons for this is unattractive wage packages.
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4) a)What Is an IP Address and what is it is also known as? -A number that uniquely identifies each computer or device connected to the Internet. b) What are the four categories of output? -Output is data that has been processed into a useful form called information. Four types of output are text‚ graphics‚ audio‚ and video. Text consists of characters (letters‚ numbers‚ punctuation marks‚ or any other symbol requiring one byte of computer storage space) that are used to create words‚ sentences
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sociologists should try to reform society or to study it dispassionately? 2. Of the three theoretical perspectives‚ which one would you prefer to use if you were a sociologist? Why? 3. Considering the macro- and micro-level approaches in sociology‚ which one do you think better explains social life? Why? Considering the macro- and micro-level approaches in sociology‚ which one do you think better explains social life? Why? I had never felt heat like this before. This was northern Africa
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Contents Word 1086 1. ABSTRACT……………………………………………………. ………………………...2 2. ECONOMIC FACTOR……………………………………...……………………………2 3. POLITICLA FACTOR……………………………………….……………………………3 4. SOCIAL FACTOR…………………………………………..……………………………3 5. TECHNOLOGICAL FACTOR ..………………………………………………………...4 6. Conclusion………………………………………………...…………...………………..4 7. References ………………………………………..……………………………………..5 ABSTRACT Among
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How is Globalization impacting the hospitality industry? 1: Educating workers around the world: Due to globalization‚ managers and employees of hospitality industry are able to learn about the different cultures‚ people‚ religions and other different prospects of life. Globalization also helps them to understand what importance of humanity is. Racism is still a part of some people but due to globalization it is getting hidden. 2: Multilingual services: Due to globalization more and more people
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In the micro-system the individual is the dominant factor. The risk factors act upon the individuals are as follows. Firstly‚ genetics is a major risk factor that is beyond the control of the individual an example of such is body mass composition‚ which is the manner of which the body takes on weight. The consequence of genetics is that the individual has little control over weight gain and thus must be more conscious of their lifestyle choices. The psychological risk factors associated with the
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