In The Odyssey by Homer‚ hospitality is honored by many‚ such as Nestor and Penelope‚ however‚ there are still some people and creatures who do not show hospitality‚ like Polyphemus. Hospitality is the act of honoring a stranger‚ rather it’s a wealthy traveler or a poor person‚ by comforting and aiding him or her. Usually‚ you are required to bring the person into your house and give him something to eat and a place to rest. Showing honor to your guest is an act of loyalty to Zeus‚ however‚ the traveler
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QUALITY OF HOSPITALITY SERVICE A CHALLENGE Delivering quality service will be one of the major challenges facing hospitality managers in the opening years of the next millennium. It will be an essential condition for success in the emerging‚ keenly competitive‚ global hospitality markets. While the future importance of delivering quality hospitality service is easy to discern and to agree on‚ doing so presents some difficult and intriguing management issues. Since the delivery of hospitality service
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Introduction to Hospitality and tourism Lecture 1 Tourism : Activity of people taking trips away from home and the industry which has developed to cater to/support the needs of tourism. (does not include migrants‚ PR‚ illegal immigrants) History of tourism * Early travellers travelled for: 1) curiosity 2) food and hunting (survival) 3) trade (trade routes formed – silk
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Hospitality is one of the most important themes in Homer’s The Odyssey‚ and the Phaeacians seem to be among the more hospitable people that Odysseus meets. Among the other people that Odysseus encounters are Aeolus‚ Polyphemus‚ Eumaeus‚ and the suitors. Most of the people he meets are generally pretty hospitable‚ due to the fear of Zeus punishing them. “Jove [Zeus] takes all respectable travelers under his protection”-Eumaeus This rule is called xenia‚ meaning the mutual “friendship” between the
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traveler up to many dangers while making their way to their destination‚ such as mugging‚ murder‚ not being able to find nutrition‚ or not having a place to stay. To avoid these hardships‚ almost every Greek abided by the concept of hospitality. In The Iliad‚ hospitality was shown when Achilles accepted the heralds into his camp‚ when the story of Bellerophon and Oeneus
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the macro-environment are the • political environment – changes in laws and government influence‚ • economic environment – buying power and spending patterns ‚ • socio-cultural environment – people component; age‚ sex‚ race‚ location ‚ corporate social responsibility‚ • technological environment – advances in technology changing how we communicate‚ and; • legal environment – societal values‚ perceptions‚ preferences and behaviors. Example of current major operational change or industry trend
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Development & Expansion Analysis of a country from an hospitality point of view : Colombia‚ Bogota Introduction: According to a study made by Jones Lang LaSalle Hotels‚ four of the top spots in South America for investors are Bogotá‚ Colombia; Buenos Aires‚ Argentina; Lima‚ Peru; and Santiago‚ Chile. According to that fact‚ I will try to explain in what reasons Bogota could be better and a more attractive place for investors in the hotel industry then others. 1) Country overview Colombia is
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can actually be used to produce goods and services. 3 Explain the difference between macroeconomics and microeconomics. Give example of the areas of concern to each branch of economics. Micro: individual unit. Eg household‚ market‚ industry Macro: economic behavior of aggregate (national level) Eg national output‚ unemployment rates‚ etc. page 6 4 Explain why it is important for an economic model to be an abstraction from the real world. TO UNDERSTAND THE COMPLEXITIES OF THE REAL
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Tourism and Hospitality Industry: Implementations of technologies for Hilton Hotels Group. Demonstrate critical and evaluative interpretation and application of theoretical IT/ e-business concepts to a current tourism and hospitality market situation in order to build sustainable competitive advantage. I Introduction Accompanying the technological revolution of the 1990s there are many new opportunities and challenges for the tourism and hospitality industries. Since tourism‚ global industry information
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The Risk of Macros Based on the Lenning (2005)‚ article and reading from the Microsoft web site a user should accept the primary security that is placed on the user’s computer by Microsoft. The security’s purpose is to protect the computer’s hardware as well as the data saved to the computer. Unknown macros downloaded by the user may cause the Microsoft security system to think it has a virus. The user must be cautious when choosing whether to use a signed or unsigned macro. Many unsigned
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