Factors affecting Customer Satisfaction Customer satisfaction is the overall impression of customer about the supplier and the products and services delivered by the supplier. Following are the important factors that could affect customer satisfaction: * Departmentwise capability of the supplier. * Technological and engineering or re-engineering aspects of products and services. * Type and quality of response provided by the supplier. * Supplier’s capability to commit on deadlines
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AN EXPLORATORY STUDY OF INFLUENCES ON RETAIL SERVICE QUALITY: A FOCUS ON KUWAIT AND LEBANO Abstract: The Middle East is a growing and lucrative marketplace. This exploratory study examines retail service in Kuwait and Lebanon‚ regions with long histories of trade. Retail service‚ however‚ has not been well documented in this region. To our knowledge‚ this is the first study that examines customer and salespeople perceptions of service encounters in these countries‚ in light of their culture
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Factors Affecting Rational Choice Most consumer behavior analyses and programs seek to dig out consumers’ needs and wants‚ which direct their purchasing and decision behaviors. Consumer behavior and choice are complex‚ inherently dynamic and potentially affected by a number of factors. According to this‚ it seems that the rational choice theory should make some adjustments to be adopted to this increasingly more dynamic reality and marketing environment and thus set a realistic and stable base for
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Statement of the Problem It is little wonder that business experts commonly cite inventory management as a vital element that can spell the difference between success and failure in today ’s keenly competitive business world; inventory can be nuisance‚ necessity or convenience. Organizations place stock in a subsidiary rather than a central position‚ but still an important element in operational effectiveness and often appear on the balance sheet as biggest current assets taking up a lot of money
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CHAPTER 1 INTRODUCTOIN Many factors can affect academic performance‚ which means how a person does on schoolwork. The physical condition of the student has a great deal to do with that person ’s ability to do a good a good job on anything and to understand anything. For example‚ if the student has poor eyesight‚ he or she might not be able to read well. If the student has a hearing impairment‚ he or she might not be able to listen to and understand instructions. If the
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FACTORS AFFECTING EMPLOYMENT IN KENYA. Creating opportunities in terms of employment is of critical concern to every country in the world. While the developed countries have some strategies to cushion the citizen against unemployment‚ the developing and under developed countries are still struggling with the impact of unemployment. There are a number of factors that have continued to affect employment in Kenya. These factors are traced from colonial era and continue to have influence even today
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Factors Affecting Management Success In a rapid and globalized world‚ management success is often associated with a plethora of carefully applied strategies that accentuate both the results and the processes utilized to attain a certain goal. Library shelves bulge with valuable management information about various factors that can affect our work performance and decisions. However‚ although we wish to know answers to the question of what factors affect successful management‚ most individuals have
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Summary 1.1 Subject matter This report is to investigate the factors that will affect the choice making of purchasing Magnum ice cream in Tunku Abdu Rahman Tarc College. 1.2 Key findings Our primary objective‚ we are going to make a test to 30 students to bring prominence of which factors that will affect Tarc College students in choosing the ice cream. Our secondary objective is to search out the importance of factor to affect the decision of purchasing ice cream.
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Factors affecting the resistance of a wire Introduction: Resistance is a force‚ which opposes the flow of an electric current around a circuit. Resistance is measured in Ohms. George Ohm discovered that a circuit sometimes resists the flow of electricity. He called this ’RESISTANCE.’ He even came up with a rule for working out the resistance of a circuit‚ which was: R= V ÷ I V- Volts I- Current R- Resistance Ohms law says the more resistance means more energy is needed for the current to
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Factors Affecting Share Prices What are the major factors that affect share prices in the stock market? This is one of the most frequently asked questions by stock market participants. There are varied internal and external factors affecting the price of a share. Internal factors are those that depend on the firm such as share bonuses‚ stock split‚ company dividends‚ etc. External factors are those which are beyond the control of the firm‚ such as raw material prices‚ economic trends‚ inflation
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