Origin and meaning of BPR Business Process Re-engineering (BPR) had its origin in America in the early 1990s. It is a process where a group of logically related tasks involves the firm ’s resources to provide customer-oriented results in support of the organization ’s objectives (www.oaktraining.com). Every organization venture into re-engineering for three “C” and they are customers‚ competition and change. From the customers emerge demand‚ there is constant change in their needs
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Both TQM and BPR are customer-oriented. They both aim on improving the customer satisfaction. Also‚ they both suggest thinking outside in. On the other words‚ they both suggest to think from the customer’s viewpoint. Also‚ both TQM and BPR are process-oriented. They both target to alter the processes‚ but not just on the product. Moreover‚ they both take team approach. Nearly all BPR projects are initiated by top-down approach. Since BPR would results great changes‚ staff resistance is obvious.
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Business Process Re-engineering Business process re-engineering focus on the analysis and design of workflows and processes within an organization. BPR aimed to help organizations fundamentally rethink how they do their work in order to dramatically improve customer service‚ cut operational costs‚ and become world-class competitors. BPR seeks to help companies radically restructure their organizations by focusing on the ground-up design of their business processes. According to Davenport (1990)
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Business process re-engineering (BPR) was found in the early 1990s as a strategy of business management and its focus is to create a new transformation to redesign business processes in order to improve cost‚ quality and customer services by eliminating operational costs and repetitive old fashioned business processes within organizations. In recent years‚ as information technology plays an important role in business world‚ it becomes clear that changes in management process in business due to technology
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current issue and full text archive of this journal is available at http://www.emerald-library.com/ft A BPR case study at Honeywell BPR case study at Honeywell David J. Paper Utah State University‚ Utah‚ USA James A. Rodger 85 Indiana University of Pennsylvania‚ USA‚ and Parag C. Pendharkar Penn State Harrisburg‚ Pennsylvania‚ USA Keywords Process management‚ Teamwork‚ BPR‚ Organizational chang e Abstract We embarked on a case study to explore one organization’s experiences
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Case Studies - BPR in Poland The first ever Business Process Reengineering (BPR) project in the formerly communist countries of eastern Europe was completed on October 28th‚ 1994 by Wizdom Polska‚ the Polish subsidiary company of Wizdom Systems‚ Inc. Wizdom has once again taken BPR to new frontiers‚ achieving unprecedented results in the massive task of Reengineering a company laden with the residuals of 50 years of central planning. The company‚ Stomil Sanok S.A.‚ is a manufacturer of rubber
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Consulting and Enterprise Solutions Case Study Enterprise-wide BPR for a leading Indian auto manufacturer Business Challenge The client‚ a leading Indian automobile manufacturer of multi-utility vehicles and light commercial vehicles (LCVs)‚ had plants in four locations‚ an extensive supplier base and a distribution and service network across India. For decades‚ the client dominated its market. Of late‚ however‚ it has battled substantial competition in several product categories. The client
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and implementation of a new methodology Maria Vakola and Yacine Rezgui University of Salford‚ Salford‚ UK Keywords BPR‚ Methodology‚ Organizational change Abstract Explores the need for a business process re-engineering methodology and presents a critique of the existing methodologies. The identified weaknesses served as a basis for the development of a new eight-stage BPR methodology which was implemented and evaluated within three European construction companies. Summarises these stages
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Tools to support BPR When a BPR project is undertaken across the organization‚ it can require managing a massive amount of information about the processes‚ data and systems. If you don’t have an excellent tool to support BPR‚ the management of this information can become an impossible task. The use of a good BPR/documentation software is vital in any BPR project. The types of attributes you should look for in BPR software are: Graphical interface for fast documentation "Object oriented" technology
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Technology on Library Management: A Marketing Perspective” in Advances In Management‚ A Publication of Department of Business Administration‚ University of Ilorin‚ Nigeria‚ 5 (1): 141 – 150. Bashein B. J.‚ Markus‚ M.L and Riley‚ P. (1994). Preconditions for BPR success: and How to prevent Failure‚ Information System Management‚11(2):7– 13. Caron‚ M‚ Jarvenpea‚ S.L‚ and Stoddard‚ D.B. (1994). Business Reengineering at CIGNA Corporation Experiences and Lessons Learned from The First five years‚ Ms Quarterly
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