Delivering Learning and Development Activities: Customer Service Presentation Review 3.1 Feedback When planning and presenting my training session a factor that influenced it was my own knowledge of customer service training. Like others I taught‚ I had already gone through the process at work. I learnt the basic principles and adapted this in the workplace to provide excellent customer service. According to Don Kirkpatrick (2006) "Trainers must begin with desired results and then determine
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time for activities that improve the mind‚ such as reading and doing word puzzles. Other people feel that it is important to rest the mind during leisure time. • You should write at least 250 words. • You should spend about 40 minutes on this task. In generally‚ people agree that leisure time is important for everyone. We feel tried ourselves after the work‚ the study‚ than we want to spend little time for doing what we want. However‚ everyone like to do another types of activity. Some people
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Deciding on a major is usually the greatest decision a person makes once high school is over. This will determine the rest of that person’s life for many years to come‚ and for that‚ is a decision that takes time to figure out. For many people this puzzling part of life is over once they start the career of their choosing; for me it did not end there. The troubles my country was going through at that time have reached my University; riots were happening on campus and the National Guard had to intervene
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Summary on the Impact of fiscal and monetary policy on business organizations and their activities. Fiscal policy Government influence the economy by changing the level and types of taxes‚ the extent and composition of spending‚ and degree and form of borrowing. Lower taxes mean more disposable income for consumers and more cash for businesses to invest in jobs and equipment. Stimulus-spending programs‚ which are short-term in nature and often involve infrastructure projects‚ can also help drive
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The HR activities of the organization is vast. The activities can be listed out as 1. General Administration of the employees. 3. Recruitment and selection. 4. Payroll and compensation. 5. Induction and training. 6. Performance appraisal. 10. Preparing HR Budget. 11. Periodical review of the employees and implementing strategies leading to Employee satisfaction. Positive aspects of Roles and Functions of the Human Resource Department Recruitment of Employees This is one of the most
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“The Effect of Level of Activity on Clothespin Squeezing Amount Question: Does exercising/ resting affect the number of times you can squeeze a clothespin in a minute? Hypothesis: If the person DOES NOT exercise before the task then‚ they will be able to squeeze the clothespin more because not exercising/resting allows the body to relax and there are no buildups of waste products. Biological Explanation: Both the respiratory system and the circulatory system are involved within my experiment
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Reflect on the values of your organization or an organization you are familiar with. Are there any major differences between your personal values and the organization’s values? The organization that I work of is Volunteers of America. This organization mission is "to reach and uplift all people and bring them to the knowledge and active service of God" (VOAGBR‚ 2013). After reviweing my values in life‚ I find that they are very similiar to those that the organization that I work for.
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0.0 The Mutual Strategic Development for International Organizations: Collaborative Ventures 0.1 Examination of the Sony Ericsson Joint Venture as an International Collaborative Venture and evaluating the rationales and motives from each partner’s perspective. 0.2 For: CEM Assignments Office Date: 16/10/2013 0.3 From: Deniz Berkan Unsal Moscow‚ Russian Federation 1.0 Summary The competitive nature of today’s international business world pushes the companies to find a common ground between
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ORGANIZATION GROUP FLOW In an organization‚ communication flows in 5 main directions- 1. Downward 2. Upward 3. Lateral 4. Diagonal 5. External 6. Laissez-faire 1. Downward Flow of Communication: Communication that flows from a higher level in an organization to a lower level is a downward communication. In other words‚ communication from superiors to subordinates in a chain of command is a downward communication. This communication flow is used by the managers to
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Career vs. Calling At some point in one’s life‚ the need to be self-sustaining makes contemplating about a career come to the forefront. On the other hand‚ what one thinks is his or her calling becomes a determinant in career choice. When one’s career and calling overlap‚ a strong argument can be made that that person lives a life of contentment. But what is the difference between a calling and a career? According to Thompson‚ “A deep sense of passion often is connected with a calling.” I fully
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