Hospitality Seth Horton Citizens living in Peloponnesia would have been ready to welcome a guest to house them for a long stay or even just a simple meal. The features of the ancient Greek times are that the hospitality had to be ready on the spot at almost all times. In modern day times an unscheduled visit from a stranger would be unheard of. For an ancient Greek this would not have been too extremely rare. Even though might be a slight inconvenience the people who
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therefore‚ travellers depended on the hospitality of others during their long nights away from home. Hospitality‚ otherwise known as xenia‚ was the stranger-host relationship between members of different regions. In Homer’s The Odyssey‚ the poet shows that a character’s desire to be elite in society is what drives them to be hospitable. In particular‚ hospitality is shown to influence one’s social life through reputation‚ relationships and religion. Hospitality was the means to gain social status
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Technology – Time to play catch up To be successful in 2015‚ the industry needs to address these problems. The key areas of technological development are likely to be online booking and mobile technology‚ Customer Relationship Management (CRM)‚ smart card technology‚ online social networking‚ data security‚ Artificial Intelligence (AI)‚ self-healing technology and in-room product innovation. As online usage has soared over the last decade the internet has become a vital outlet for all retailers
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TABLE 1.1 MAJOR TRENDS IN E-COMMERCE 2011–2012 B U S I N E S S • A new “ social e-commerce” platform continues to emerge based on social networks and supported by advertising. • Retail e-commerce continues double-digit growth (about 1 4%)‚ building on its 201 0 resurgence‚ after slow growth in 2008 and 2009 due to the recession. • Facebook continues to grow‚ with more than 800 million active users worldwide. • Twitter continues to grow‚ with over 200 million accounts worldwide. • Mobile retail
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The Role of Hospitality Hospitality plays a very big role in Greek life throughout The Odyssey. It was by this code of conduct that people were able to travel without the fear of being rejected and having nowhere to stay when they arrived at their destination or at a stage on their journey. A host never knew if the beggar on his/her doorstep was a god in disguise. Such paranoia and religious beliefs kept most of the characters in The Odyssey on their best behavior‚ but others had no manners to
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beverage on a hot‚ sunny day‚ it plays a big part in the Canadian heritage. The overall beer consumption over the years has been steady‚ however with increased competition‚ it is becoming harder for Canadian breweries to keep up with market trends. Hence‚ all the major Canadian breweries have been merged with or acquired by the international giants. The competition is rising not only between beer brands‚ but also within beverage types. Wine consumption in Canada has been increasing substantially. Consumers
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Carried out 04 Problems Encountered Due to Do this Assignments 05 Supervisors Hand Book 06 Stimulated Interview Activity 47 References 51 Introduction Supervision is very essential factor in the hospitality industry. The effectiveness of any organisation depends on its workforce. Supervision is important as a means of promoting managerial accountability. It also offers staff and their managers the opportunity to identify problems‚ acknowledge achievements
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Most Memorable Customer Service Experience: A few years back‚ I went to Las Vegas with my family and stayed at the Aria hotel. The bathroom of our suite had a sliding door‚ and my brother got locked inside the bathroom due to some mechanical error in the door. My parents called the front desk and narrated the issue to them
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In The Hospitality Industry Introduction About the Research The CANE Model Implications for Employers About the Researchers Where to Get the Study INTRODUCTION E mployee turnover within the U.S. fast-food and hotel industries costs those industries in the neighborhood of $140 billion annually. In more bite-sized terms‚ it will cost roughly 100% to 200% of an employee’s base salar y to recruit and train a replacement. Although the turnover rate for these industries hovers between
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What is hospitality? * «The friendly and generous reception and entertainment of guests‚ visitors‚ or strangers * Relating to or denoting the business of entertaining clients‚ conference delegates‚ or other official visitors * “The relationship between the guest and the host‚ or the act or practice of being hospitable. This includes the reception and entertainment of guests‚ visitors‚ or strangers.” Grecan Hospitality “Hospitality was a way of honoring the gods‚ which was so essential
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