year 2010. I had found that there were a few differences between my cultural values or nonverbal communication as Malay and her cultural values or nonverbal communication as Chinese. Firstly‚ Even the Malays and the Chinese hold the similar citizenship in one nation‚ but due to the religion‚ they in fact have their own unique and distinctive cultural identities. For instance‚ the Malays mostly are Muslims and they do not eat pork‚ whereas most of the Chinese in our country are not prohibited to eat
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Introduction Singapore Airlines (SIA) was created in 1972 and was fully state owned. The company expanded rapidly‚ and with a strategy of concentrating on customer needs by providing exceptional in-flight service‚ the airline quickly became a noteworthy competitor in the market. During its formative period in the 1970s‚ SIA developed all the hallmarks that made it one of the most successful and consistently profitable airlines in the world. Through a constant investment in personnel skills and
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revises material from Kwa Chong Guan‚ "From Temasik to Singapore: Locating a Global City State in the Cycles of Melaka Straits History" in Miksic‚ John & Low‚ Cheryl-Ann (eds) Early Singapore 1300s to 1819: Evidence in Maps‚ Texts and Artefacts p125-139‚ De Coutre’s Proposal for a fort on Singapore and Sentosa‚ c.1625 (A/Prof Peter Borschberg’s website at www.borschberg.sg)‚ and Kwa Chong Guan‚ Derek Heng and Tan Tai Yong (2009) Singapore: A 700-Year History‚ From Early Emporium to World City
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1 Tourism in Singapore: An Overview of Policies and Issues Brenda S.A. Yeoh‚ Tan Ern Ser‚ Jennifer Wang and Theresa Wong The management of tourism in Singapore has undergone various changes over the decades. The adoption of different policies and strategies aimed at promoting and championing tourism in Singapore has been subject to socio-economic changes on the local and global fronts. A deeper understanding of the issues pertaining to tourism development in Singapore necessitates a review
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Malay Language for Foreign Students Bahasa Malaysia Komunikasi ULAM1112 Pelajaran I (Lesson 1) SEBUTAN DAN INTONASI I. THE ALPHABET * Bahasa Melayu/Bahasa Malaysia is written in romanised script consists of alphabets A to Z. So Bahasa Melayu is not phonetics. * Words in Bahasa Melayu are syllable. * From all of the alphabets‚ five letters are vowels while the rest of the alphabets are consonants. II. THE VOWELS There are six vowels in Bahasa Malaysia: a is
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include both voluntary and directed attrition. After the Singapore Girls start flying‚ they are carefully monitored for the first 6 months‚ through a monthly report by the in-flight supervisor. At the end of the probationary period‚ 75% get confirmed‚ around 20% get an extension of probation and 5% leave. Senior managers at SIA believe that everyone‚ no matter how senior‚ has a training and development plan with clear goals. The famous ‘‘Singapore Girl’’ undergoes training for 15 weeks‚ longer than any
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--------------- | 11 | B: COE Prices in Singapore (Open Category 2012)------------------------------------------ | 13 | C: Asia Pacific Carbon Emission per Capita--------------------------------------------------- | 14 | D: Singapore Carbon Dioxide Emissions from 1990 to 2007----------------------------- | 15 | E: Contributors of CO2 by sectors--------------------------------------------------------------- | 16 | F: Car Population in Singapore-------------------------------------------------------------------
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2. Is there democracy in Singapore? What is Democracy? Singapore has been recognized as a representative democratic state since August 1965. However‚ to examine if Singapore is in fact democratic‚ we need to first define the word “democracy” and its parameters. The word originated from M.Fr democratis in the 1570s‚ with ‘demo’ referring to common people and ‘cratie’ to rule of strength. Therefore‚ by definition‚ Singapore can be classified as a democratic country due to the fair elections which
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CASE PREPARATION : SINGAPORE AIRLINES 1. WHAT IS THE ‘SERVICE CONCEPT’ OF SINGAPORE AIRLINES?Singapore Airlines handles a strategy of Service Excellence which means they have to deliver an outstanding service to their customers all the time and on every aspect of the flying-experience. Furthermore they want to provide this high quality service in a safe‚ reliable and economical way‚ so this excellence also has to be cost-effective. Singapore Airlines understands that to give their customers the
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and over 100 international stores worldwide including Singapore. It launched in 1964 and is considered the first fast fashion brand in the history of fashion. The goal is to produce catwalk trends as fast and cheap as possible. In this report‚ our group conducted a survey about Topshop to find out its target market and the perspective of these target market towards the brand. We basically asked people around school and friends around Singapore to answer this survey. We were able to asked 74 people
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