Deccan was the premier airline‚ which offered low tariff to the domestic as well as international destinations and created a new landmark in aviation sector in India. Now ordinary citizens easily access the aviation service from their respective air terminals. In a highly competitive environment the provision of high quality services to passengers is the core competitive advantage for an
Premium Quality of service Quality of service Customer service
Southwest Airlines Case Study 1. Southwest Airlines was successful for many reasons‚ including low airfare cost‚ “quick turns” ‚ and “spider web” system. But‚ probably most important was their Corporate Culture of putting their employees first and really taking care of them. Southwest believes by doing this makes their employees happy and in turn‚ they will take care of them….. and ultimately that means repeat business. 2. Southwest’s quick turns allowed for them to have twice the industry
Premium Southwest Airlines Airline Boeing 737
Southwest Airlines provides short haul‚ high frequency‚ point-to-point‚ low-fare services to and from 58 cities across the United States. The company is known for its low-cost fares and superior customer service in the airline industry. The company was started in 1971 with a motto still lived by today‚ "If you get your passengers to their destinations when they want to get there‚ on time‚ at the lowest possible fares‚ and make darn sure they have a good time doing it‚ people will fly your airline." This
Premium Southwest Airlines Airline Low-cost carrier
successful. Malaysia stands as the harmonious country and unique with different culture. Malaysia is diverse with fusion of different ethnics‚ races and religion where Chinese‚ Indians‚ Malay and many other different ethnics groups live together in peace and harmony. The multiculturalism has made Malaysia a gastronomical paradise and home to hundreds of colourful festivals. Malaysian people are well known for the culture‚ friendliness‚ and always welcome outsiders as one of them‚ besides that Malaysia has
Premium Tourism Malaysia
time they develop roles‚ norms and values focusing work and is called work culture. Exhibit 2: Introduction American Airlines‚ a founding member of one world‚ is one of the largest airlines in the world. With its affiliates American Eagle® and American Connection‚ it serves some 260 destinations - including more than 150 in the USA‚ and 40 countries. American Airlines network covers points throughout North America‚ the Caribbean‚ Latin America‚ Europe and the Pacific. American has major connecting
Premium Learning styles Learning Learning theory
February 20‚ 2013 JetBlue Airways Corporation Case Study Report Situation Analysis History JetBlue Airways Corporation was created my David Neeleman. His vision was to create an inexpensive‚ easy way to travel by airplane. He was quoted saying he wants to “bring humanity back to air travel.” David Neeleman was already a seasoned entrepreneur. Two years after dropping out of the University of Utah he established his own business by renting out condominiums in Hawaii. Soon after he established
Premium United States Marketing Strategic management
Hobby‚ which is Southwest Airlines’ only profitable route. Southwest needs to determine how to respond to this threatening strategic pricing move by Braniff in order to continuously stay ahead of their losses‚ and possibly reduce or eliminate it further for that operating year. Situational Analysis 3Cs: Competition Before Southwest was established‚ two airlines were servicing the geographic market - Braniff International Airways and Texas International (TI) Airlines. Though both provide intra-state
Premium Texas Boeing 707 Airline
Q2(a) Scoot is a budget airline that provides regular medium to long haul flight at half cost as compared to existing full service carrier. There are limited budget air carriers compeititors for long haul market die to high operating cost and this makes Scoot uniqiue. Scoot airline‚ a subsidiary of Singapore Airlines‚ meets the needs of Middle Class travellers flying regularly on medium to long haul journey. The passenger customises their travel needs‚ paying only the required amenities (e.g
Premium Decision making Decision making
Situation Analysis Since day one‚ Southwest Airlines has been able to maintain a winning strategy. Starting with just three aircrafts in the state of Texas‚ Southwest implemented a low cost‚ low fare‚ no frills strategy that proved successful. As they have grown‚ more plans have been put into practice‚ such as a widely popular frequent flyer program and their now legendary customer service. These strategies have proved successful‚ as Southwest is the only airline to have maintained a profit in the recent
Premium Computer reservations system Texas Orbitz
carry out NDT on the lap joints or to detect in-depth corrosion. Thirdly‚ there were flaws in the maintenance program of the Aloha airline and the airline industry in general. There was a high accumulation of flight cycles between structural inspections than previously forecasted by Boeing when the B-737 Maintenance Planning Document was released. Aloha airlines Boeing 737 aircraft flight 243 had 89‚680 flight cycles and a 35‚496 of flight hours which meant that there was frequent cabin pressurization
Premium United Airlines Aircraft Airline