Identify Current Strategy Southwest Airlines Co. is a major domestic air carrier that is "the world ’s only short-haul‚ high-frequency‚ low-fare‚ point-to-point carrier" according to the President and CEO Herb Kelleher. Southwest has always been able to quickly seize any strategic opportunities whenever they arise. Southwest is the only company to ever hold the Triple Crown for annual performance. Some of the key factors that contribute to Southwest ’s success are its conservative growth pattern
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Assessing Corporate Culture: Southwest Airlines Q Organizational Philosophy‚ Mission‚ Vision‚ Values Southwest Airlines clearly outlines their values in their corporate mission statement: The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense of warmth‚ friendliness‚ individual pride‚ and company spirit (www.southwest.com). This mission both describes the company ’s approach to its workforce‚ and the customer at large. Rather than
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how the airline industry does to make up for the profits with their new “simplified low-cost pricing.” It’s also the sign that major carriers like AA‚ Delta‚ and UA are being forced to cut some of their expensive prices as rival discount airlines rapidly expand. So far‚ the price-cutting is still happening only in certain cities‚ and not nationwide. They are doing that technique to attract customers from other airlines and to create customer loyalty among regular flyers. Meanwhile‚ the airline needs
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(Case Analysis: Northwest Airlines and the Detroit Snowstorm 1. What exactly went wrong? How bad was this situation? Ans: There was a snowstorm on Saturday‚ January 2nd‚ which was very serious and caused over 10 inches of snowfall. Northwest Airlines had been too late to halt the departure of their planes from other cities to Detroit‚ on of its largest hub. They made the decision to let 30 planes land in Detroit on Sunday‚ neglecting those 14 inches of snow and the severe weather condition
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(2008) Forrester Research (2008). ‘Projected Online Retail Sales: 2007 to 2012’‚ viewed 18 September 2009 International Data Corporation (IDC) Malaysia (2009) International Telecommunication Union (ITU) (2009). ‘Internet indicators: subscribers‚ users and broadband subscribers’‚ viewed 15 September 2009 Internet World Stats (2009) iPay88 (2008). ‘Malaysia ’s E-Commerce Habits (2007)’‚ viewed 15 September 2009 iPay88 (2008) Jiang‚ Z. & Benbasat‚ I. (2002)‚ Virtual Product Experience: Effects of Visual
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SABENA BELGIAN WORLD AIRLINES The company Sabena was the Belgian air carrier and one of the oldest in the world. It played it most crucial role in the development of Belgium’s colonial ties to Africa >> The airline was an important component of Belgium’s national sovereignty. The dependence on African routes resulted in long run problems after the colonies achieved independence >> Even losing money‚ the Belgium government continued to support it due to historical and employment importance.
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1 CAPACITY UTILIZATION IN INDIAN AIRLINES Danish A. Hashim* Sir Ratan Tata Fellow Institute of Economic Growth Delhi. 110 007. INDIA. E-mail: danish_hashim@yahoo.com April 2003 Abstract The financial performance of the state -owned Indian Airlines has deteriorated since 1989- 90. The main reasons cited for the poor financial performance of Indian Airlines include: rising fuel prices‚ excess staff‚ serving uneconomic routes and increasing expenses on insurance. However‚ low capacity utilization
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Rewards at Southwest Airlines Case Study Southwest Airlines prided themselves on their commitment to customer service and equality by offering a streamlined business model with an emphasis on simplicity and efficiency that has remained the same for the most part since the airlines’ inception in 1967. At the time of the case study‚ Southwest had been profitable for the past 28 years‚ an achievement many airlines are incapable of boasting due to the volatility of the airline industry. One of
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LESSON 2 COLONIAL ERA 1.0 Introduction In the name of Allah‚ Most Gracious‚ Most Merciful Do you know that Malaysia was once a colonized land? For Malaysian students‚ do you remember how long this country was colonized? Could you please tell your foreign colleagues? For your information‚ this country was colonized approximately 446 years (from 1511 until 1957). Then‚ before this country secures it independence‚ it had experienced the era of emergency after the Japenese left the country. Thus‚ in
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Case Study > Data Warehousing Continental Airlines I. Executive Summary Table of Contents I II III IV V Executive Summary The Decision to Invest Implementation New Business Strategies ROI 2 4 6 9 19 20 Technical Appendix A Continental’s comeback from “Worst to First” is an airline industry legend. Now the company is engaged in a new initiative to move from “First to Favorite.” To support this ambitious initiative‚ Continental tapped into its Enterprise Data Warehouse and expanded it
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