but only 2 hours by flight. Completion in airline industry is increasingly intense when many airlines step in with their techniques to attract customer. “Who lead the field?” is always a top importance concern of all airlines. Singapore Airlines is not an exception‚ starting as a separate airline from former Malaysia-Singapore Airline in 1972‚ now it is recognizes as one of world’s leading international airlines. We should wonder how come an airline of a small area‚ low population country like
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Threat of Entry There is a high barrier entering airlines industry since it requires high capital to set up everything such as purchase or lease air craft‚ set up office‚ hire staffs‚ and etc. Thus‚ this has reduced the treat to Malindo Airline. Moreover‚ brand awareness is quite important in this industry. Hence‚ to enter this industry not only required high capital but also have to take some time to create brand awareness. Consumers always choose the product or service they really trust. Thus
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Malaysia is a Southeast Asian nation that exists on two sides of the South China Sea‚ splits into Peninsular Malaysia which covers the southernmost point of Eurasia‚ and Malaysian Borneo (East Malaysia)‚ which is on the island of Borneo. Malaysia is bordered by Thailand on the peninsula‚ and Indonesia and Brunei on the island of Borneo. Malaysia covers an area of 329‚847 square kilometers (127‚355 square miles). Malaysia is divided into two regions‚ with a total of thirteen states based on Malay
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Malaysia is a multiracial country. Malaysia has a population of 23.27 million consisting of 61 percent Malays‚ 30 percent Chinese‚ 8 percent Indians and 1 percent of other ethnics Diversity of races‚ religions and cultures is a significant characteristic of their nation. Malaysia is a multiracial country with a rich cultural heritage. Unique to Malaysia is the ’Open House’ concept where during the various cultural and religious festival like Hari Raya‚ Chinese New Year‚ Deepavali‚ Gawai Day and others
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Singapore Airlines – Case Analysis Situational Analysis Singapore Airlines (SIA) began with the incorporation of Malayan Airways Limited (MAL) in October 1947.The incorporated companies were the Ocean Steamship Company of Liverpool‚ the Straits Steamship Company of Singapore and Imperial Airways. The airline’s first flight was chartered from the British Straits Settlement of Singapore to Kuala Lumpur in April 1947 using an Airspeed Consul twin-engine airplane. SIA has remained competitive
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multiracial country. Malaysia has a population of 23.27 million consisting of 61 percent Malays‚ 30 percent Chinese‚ 8 percent Indians and 1 percent of other ethnic groups. Malaysia is unique because of its diversity of races‚ religions and cultures‚ the stability of the country and many places of interests. Besides‚ there are many international achievements which are the pride of our nation. Diversity of races‚ religions and cultures is a significant characteristic of our nation. Malaysia is a multiracial
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Enhancing Service at Southwest Airlines Kevin Winstead Sullivan University MGT 620 Executive Summary This proposal addresses the needed steps to be taken in order for Southwest Airlines to see continued growth in the airline industry. Southwest Airlines has been able to remain one of the most profitable airlines in the industry for an extended period of time. Even with the hindrance of the 2001 terrorist attacks involving airplanes and the U.S recession of 2008‚ Southwest
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| SOUTHWEST AIRLINES‚ INC | CASE STUDY ANALYSIS | COMPARING PAST WITH PRESENT | | 12/14/2010 | STRATEGIC MANAGEMENT (Section F) Course Instructor: Mr. AbdulQadir Molvi Submitted by (Alph. Order): NUTS AND BOLTS Abdul Basit Malik (9045) Hafsa Saleem (8828) Maaz Ismail (7192) Muhammad Faizan Ali (7126) Muhammad Hassan (8780) Saba Muhammad Arif (9313) Sana Tawfik (8609) LETTER OF ACKNOWLEDGEMENT Our instructor MR. ABDUL QADIR MOLVI assigned a report of STRATEGIC MANAGEMENT
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BUS 330 Writing Assignment The paper is about how the airline company named as the Southwest Airlines has been able to cater to the needs of the customers while still holding a greater market share in the Airline industry specifically during the economic crises phase. Q1: As a high – contact service provider‚ how does Southwest Airlines ensure that its employees satisfy the customer? As far as the employee training is concerned‚ the employees are extensively trained so as such
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