| 2013 | | | Net Promoter Scores By: Tamika Anthony Everest College | | Net Promoter Score The Net Promoter Score is calculated by taking the percentage of Promoter customers and subtract the percentage of Detractor customers. The following is an example of a net promoter score calculation. 21 customers responded to their satisfaction of Product X on a 0-to-10 point scale. The results were 9‚4‚7‚4‚2‚0‚10‚9‚3‚6‚8‚7‚3‚9
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INSTITUT SINARAN DIPLOMA IN COMMERCE MPW1133 - MALAYSIAN STUDIES NATIONAL SERVICE IN MALAYSIA Student Name : Chong Ya Ting (13DM243) Chin Yee Shing (13DM245) Bryan Chin Tzen Kenn(13DM250) Tong Ket Fung (13DM252) Lecturer’s Name : Mr Lai Kok Phin Due Date 10th March 2015 Table of Content No Description Page No 1 Introduction 3 2 Vision & Mission‚ Objective of National Service 4 3 Postponement or Renewal 5 4 Exclusion from the National Service Training Programme 6 5 Function of National
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The Malaysian Bar Malaysian Court System Last Updated Monday‚ 29 September 2008 04:37PM THE SUPERIOR COURTS This consists of the High Court of Malaya‚ the High Court of Sabah & Sarawak‚ the Court of Appeal and the Federal Court. The Federal Court is the highest court of the land. High CourtsThe High Courts have general supervisory and revisionary jurisdiction over all the Subordinate Courts and hear appeals from the Subordinate Courts in civil and criminal matters. They hear matters relating
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Balanced Bipolarity‚ Balanced Multipolarity & Unbalanced Multipolarity Introduction I agree with the quote that “Wars between states can be explained by the distribution of power and capabilities in the international system.” Power distribution among all the great powers plays an important role for the stability and economy of the state. I believe that war determines who will govern the international system‚ and whose interests will be primarily served by the new international order
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2.0 Background to the organization Firefly is the wholly-owned subsidiary by the Malaysia Airline System Berhad (MAS). Firefly is launched on April 3rd 2007 as well as it is the Malaysia’s first community airline that operated under FlyFirefly Sdn Bhd. the Malaysia’s first community airline also known as a new Malaysian no-frills airline. The name of Firefly is come from the characteristics of agility‚ brilliance‚ charm‚ and fun. Firefly offers a full service point-to-point carrier. The
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[pic] Malaysian Traditional Music Name : Zhao Jie (Jack) Mt Number : D 20102039509 Lecture name : Mohd Hassan Introduction : Durning our class about learning Malaysian traditional music in our final semester. I know some different kinds of Malaysian traditional music instrument. Today I will talking about Caklampong. Caklampong as a kind of Malaysian traditional musical instrumental it has some features ‚ for example looks like
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This write up specifically discuss about one component of the Malaysian transportation system‚ which is the railway KTMB (Keretapi Tanah Melayu). This entity is about 120 years old in transporting people and goods. Being a son of an ex-KTM train driver and had been traveling with my family to various locations I have witnessed the progress of KTMB for all these years. This paper explains if KTMB is still relevant and the core of Malaysian transportation system. As consumers become more sophisticated
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Brief Assignment: Motivation Potential Score I worked for one year as the English department supervisor at the largest chained English Center in Taiwan. My main tasks are to recruit new teachers‚ to arrange class schedules for them‚ and to provide them with life supports. Some other minor tasks are coordinating class schedule for each branch‚ textbook translating‚ TOEFL/GRE tests proctoring‚ and handling students’ complaints. Skill Variety (5 points): Since this position is mainly
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the Number One Airline in Asia by 2015. To deliver distinguished service to both business and leisure travellers who value Our Mission comfort and personalised service. With To be a Consistently Profitable Airline. Malaysian Hospitality in mind‚ at Malaysia Airlines‚ we make our guests feel welcome and special‚ enabling them to enjoy a consistently comfortable and comforting travel experience. Non-stop MH. This is Malaysian Hospitality. Malaysia Airlines welcomed its first
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THE FEDERAL CONSTITUTION & THE LEGAL FRAMEWORK Prepared By: Ms. Narimah Hashim Jabatan Perakaunan & Kewangan Fakulti Ekonomi & Pengurusan‚ UPM NHashim....UPM...12.7.2006 1 THE FEDERAL CONSTITUTION Definitions‚ features & functions Relationship of the government & the Constitution Financial relationship between Federal & State Governments Government grants Financial difficulties of States NHashim....UPM...12.7.2006 2 WHAT IS THE FEDERAL CONSTITUTION? The Federal Constitution
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