submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.com Emerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2‚350 books and book series volumes‚ as well as providing an extensive range of online products and additional customer resources and services. Emerald is both COUNTER 4 and TRANSFER compliant. The
Premium Marketing Management
in England attending A&E or admitted to a ward will be able to give the customer service-style feedback. Called the Friends and Family Test‚ the aim of the initiative is to help hospitals to identify poor performance and encourage staff to make improvements where services do not live up to patients’ expectations. Upon leaving hospital‚ patients will be asked: ’How likely are you to recommend our ward/A&E department to friends and family if they needed similar care or treatment?’’ They will be given
Premium Hospital Health insurance Health economics
eight or nine p.m. It was a very long working hours. Next one is task control stressor. Stress increases with responsibility. As Phil was a vice-president‚ he had to handle and manage the daily operation of the company. Also‚ because he was an important person‚ he had to make many major decisions. On one hand‚ he had to manage people that were working for him. On the other hand‚ he had to report to his boss. All of these increased Phil’s stress. Another stress comes from his family. His relationship
Premium Psychology High school Person
number of supervisor. Difference between narrow span of control and wide span of control. Formal and Informal Relations - In Narrow span Structure‚ a manager has to manage only a few subordinates. Therefore‚ the relationship between them will be informal. Personal relationships are possible. In Wide span Structure‚ a manager has to manage many subordinates. Therefore‚ the relationship between them will be formal. Personal relationships are impossible. Control of Subordinates - In Narrow span Structure
Premium Management Structure Hierarchy
KFC Corporation‚ or KFC‚ founded and also known asKentucky Fried Chicken‚ is a chain of fast foodrestaurants based in Louisville‚ Kentucky. KFC is abrand and operating segment‚ called a "concept" of Yum! Brands since 1997 when that company was spunoff from PepsiCo.KFC primarily sells chicken in form of pieces‚ wraps‚salads and sandwiches. While its primary focus is friedchicken‚ KFC also offers a line of roasted chickenproducts‚ side dishes and desserts. The marketing mix is generally acceptedas
Premium Marketing Psychographic Fried chicken
ACKNOWLEDGEMENTS UNDERSTANDING MOTIVATION The Oxford Dictionary defines Motivation as a reason or reasons for acting or behaving in a particular way; desire or willingness to do something; enthusiasm. People spend a considerable part of their lives at work‚ so it is not surprising that they expect to be rewarded and satisfied with the job that they do. Motivation is concerned with why people do things as well as what drives them to behave in a particular way. Understanding what motivates
Premium Motivation
Organisational Analysis Contents 1. Introduction 2. History 3. Current situation and structure 4. Socio-cultural significance 5. Conclusion 6. Bibliography Introduction In the contemporary world human society is characterised by a very complicated structure and naturally this leads to the variety of organisations existing in one and the same society. in such a situation the role of social groups is particularly significant since it provides the opportunities for the members of such groups
Premium Sociology Voluntary association
Review of the Dunphy-Stace’s contingency model of change implementation This Assignment Is Published With Permission From The Author For Online Review Only All Rights Reserved @ ChinaAbout.Net Dexter Dunphy and Doug State (1993) based on a research of 20 Australian organizations had proposed a contingency model of change implementation‚ in the model they claimed that managers and change agents should differentiate their change strategies based on the different external environments. Obviously
Premium Organization Management Strategic management
CASE I A DIAMOND PERSONALITY 1. What factors do you think attributed to Suraj bhai’s success? Was he merely in the right place at the right time’’‚ or are there characteristics about him that contribute to his success? Ans: An entrepreneur is an individual who owns affirm‚ business‚ or venture‚ and is responsible for its development. Entrepreneurship is the practice of starting anew business or reviving an existing business‚ in order to capitalize on new found opportunities. The factors
Premium George W. Bush Bullying Motivation
Improvements In Transportation The growth of the Industrial Revolution depended on the ability to transport raw materials and finished goods over long distances. There were three main types of transportation that increased during the Industrial Revolution: waterways‚ roads‚ and railroads. Transportation was important because many people began living in the west and farther away from their homes. Prior to 1750‚ villagers either had to walk everywhere they went or travel by horse and carriage.
Premium Industrial Revolution Steam engine Internal combustion engine