Assessment Task 2 – Manage Quality Customer Service Save this document to your desktop. Type the answers in the spaces and templates provided. You will need to plan for well-detailed and expansive responses. Please ensure that you save your document regularly and save a final copy before submitting. Upload your document in the upload section at the end of week 2. Please upload this document as a word document and not PDF for marking and feedback purposes. Students name Monique Clason Student Number
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potential for achieving succe ss and growth for organizations in the nowadays environment of extensive competition and rapid technological developmen t. CRM enables organizations to know their customers better and to build sustainable relationships with them. However‚ CRM is considered as buzzword and it is not understood well. The main components of CRM are people‚ technology‚ and processes. This paper provides an extensive review of the literature regarding the CRM processes. This review
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HUMANOID ROBOT NAVEEN KUMAR Reg. No. 11210708‚ Roll No. RE2208B65 M.TECH ECE LOVELY PROFESSIONAL UNIVERSITY ABSTRACT A Humanoid Robot is a robot with its body shape built to resemble that of the human body. It is being developed to perform human task. In this paper‚ I have described the technical components of humanoid robot like sensors which are responsible to sense the environmental parameters and actuators which are responsible for the motion in the robot. In working and control mechanism
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Outline the operations processes relevant to transformations. Describe and explain the impact of the 4ʼs on the transformation processes. Operations refers to those ongoing cyclic activities involved in the running of a business for the purpose of producing value for the stakeholders. Operations includes the conversion of inputs (resources) into outputs (goods and services). This conversion is known as transformation. Thus‚ operations processes are those processes involved directly with transformation
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Time Management Matrix by Stephen Covey "Time equals life; therefore‚ waste your time and waste your life‚ or master your time and master your life.“ - Alan Lakein a well-known author on personal time management‚ including How to Get Control of Your Time and Your Life which has sold over 3 million copies. TIME MANAGEMENT Are you spending your time effectively? What is Time Management? • Time Management is the fixation of priorities according to time. Time management comprises the following;
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ORGANIZATIONS CUSTOMER RELATIONSHIP MANAGEMENT HELPS CHASE CARD SERVICES MANAGE CUSTOMER CALLS If you have a credit card‚ there’s a good chance that it is from Chase. Chase Card Services is the division of JP Morgan Chase which specializes in credit cards‚ offering a vast array of credit card products such as the Chase Rewards Platinum Visa card. As one of the [argest credit card issuers in the United States‚ the company fields a correspondingly large amount of calls from people seeking customer service
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Evolution of Industrial Robots and their Applications Balkeshwar Singh1‚ N. Sellappan2‚ Kumaradhas P.3 1‚2‚3 Mechanical Engineering Section‚ Salalah College of Technology‚ Salalah‚ Sultanate of Oman It has been reported that material handling and the additive processes of welding counted for 80% of the industrial robot based applications in 2003‚ but foresights an extension into subtractive manufacturing applications. It has also been predicted that a lightweight type robot‚ capable of both subtractive
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may be avoided through preemptive action. 2.Finance: The probability that an actual return on an investment will be lower than the expected return. Financial risk is divided into the following categories: Basic risk‚ Capital risk‚ Country risk‚ Default risk‚ Delivery risk‚ Economic risk‚ Exchange rate risk‚ Interest rate risk‚ Liquidity risk‚ Operations risk‚ Payment system risk‚ Political risk‚ Refinancing risk‚ Reinvestment risk‚ Settlement risk‚ Sovereign risk‚ and Underwriting risk. 3.Food industry:
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1 Forecasting as a Part of Human Resource Planning Choose human resource programs DEMAND FORECASTING Determine organizational objectives Internal programs External programs •Promotion •Recruiting •Transfer •External selection •Career planning Demand forecast for each objective Aggregate demand forecast SUPPLY FORECASTING •Executive exchange •Training •Turnover control Internal supply forecast Does aggregate supply meet aggregate No demand? External supply forecast Aggregate supply
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In the talk given by Randy Pausch‚ Achieving Your Childhood Dreams‚ Pausch gave some of his personal insights on life. He began his presentation by addressing the “awkward elephant” in the room‚ explaining that he had liver cancer and was expecting to live three to six months. Pausch quickly establishes that this is not something that he wishes pity for‚ but rather‚ conveys his attitude that these were the cards that have been dealt to him and he simply has to make the best of what he has left. During
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