Chapter 1 – Case Study Case One- Shroff International Travel Care 1) Tour the www.airlinecenter.info website. Who do you think this website is primarily designed to assist local customers or global customers? A) I believe that www.airlinecenter.info website is designed to assist the local customers more so then the global market. The reasons being is that most of the options like the airfare‚ tour packages and hotels are designed for people in or near the Philippines. For example
Premium Customer service Customer Knitting
E-governance in a fisherman’s community: A case study of Pondicherry B. Bowonder‚ Akshay Jain and Narendra Kumar Abstract e-governance can make governance more efficient and more effective by improving governmental process (e-administration)‚ connecting citizens (e-citizens & eservices) and building external interactions (e-society). E-citizens e-services and esociety are relatively new inclusions within the e-governance as they rely on the new information and communication technologies (ICT). This
Premium Rural Rural culture Rural area
telephone‚ web and social media platforms. Maxis Berhad had significant growth and strong track record of bringing innovation and excellent customer service. Maxis Call Centre was awarded the ‘Best of the Best’ honor at the 2012 Customer Relationship Management and Contact Centre (CCAM) Annual Awards. They are the only service provider that awards scholarships to children of their own postpaid customers. Maxis Berhad had awarded as Malaysia’s Top Ten Companies: Ranked 1 – Asia’s 200 Most Admired Companies
Premium Telecommunication Marketing Customer service
MIS A management information system (MIS) provides information that organizations need to manage themselves efficiently and effectively. Management information systems are typically computer systems used for managing five primary components: hardware‚ software‚ data‚ procedures‚ people. Management information systems are distinct from other information systems‚ in that they are used to analyze and facilitate strategic and operational activities. Academically‚ the term is commonly used to refer to
Premium Information systems Decision theory Decision support system
MANAGEMENT INFORMATION SYSTEM NOLAN STAGE HYPOTHESIS The stages-of-growth model is a theoretical model for the growth of information technology (IT) in a business or similar organization. It was developed by Richard L. Nolan during the 1970s‚ and published by him in the Harvard Business Review.[1] [edit]Development Both articles describing the stages were first published in the Harvard Business Review. The first proposal was made in 1973 and consisted of only four stages.[2] Two additional
Premium Computing Computer Management
Business Processes and Information Systems of ODEL Management Information System UNITE CODE-O52 [pic] BY: Mohamed Kathafi Eyahudeen ID NO: 12222 UNIT LEADER: George 1. Introduction From a very simple beginning to a grand success story‚ ODEL has changed the clothing retailing business in Sri Lanka with leaps and bounds. ODEL offers not just clothing solutions for its millions of customers spread across borders‚ but a change in life style and a memorable shopping experience.
Premium Microsoft
Question #1: How did Panasonic’s information management problems affect its business performance and ability to execute its strategy? What management organization and technology factors were responsible for those problems? Panasonic’s operations expanded rapidly throughout Europe‚ Asia‚ and North America. In Europe‚ the company has 15 subsidiaries‚ 14 manufacturing facilities‚ and five research and development centers‚ and seven administrative offices. As a result of having so many different sources
Premium Data management Management Strategic management
MS621 MANAGEMENT INFORMATION SYSTEMS 2 T.Subra Functional information system A functional information system is a system that supports a functional area in an organization. Functional areas like accounting‚ finance‚ general management‚ human resources‚ etc. are associated with support activities that include the firm’s infrastructure‚ human resource management‚ technology
Premium Marketing Sales Management
Information system is a set of processes and resources working together to gather‚ transform‚ process and store information useful for decision making and control in the organization. A set of interrelated components that collect‚ manipulate‚ store and disseminate data and information and provide a feedback mechanism to meet an objective. Data consists of raw facts‚ such as an employee number‚ total hours worked in a week‚ inventory part numbers or sales orders. As shown in Table 1.1‚ several
Premium Decision theory Computer Decision making
MANAGEMENT INFORMATION SYSTEM INFORMATION SYSTEMS TECHNOLOGY RESEARCH PROJECTS THE DOCUMENTS SEARCHED: -Management Information Systems New Approaches to Organization & Technology -Woel El-Nogor ’s Article Title : Use Of Information System Technology -F. Dignum Position Paper : Information Systems SUMMARY OF STUDY WHAT IS AN INFORMATION SYSTEM ? An information system ‚ can be defined technically as a set of interrelated components that collect (or retrieve)
Premium Information systems Computer Information technology