– graphic images and pictures * Audio data – sound‚ noise or tones * Video data – moving images or pictures * Information – collection of facts organized in such a way that they have value beyond the facts themselves. * Knowledge – awareness and understanding of a set of information. Data + | Information | Knowledge | Raw facts and figures‚ by itself‚ tells you nothing. | Data in context‚ so you can answer a question‚ make a decision
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telephone‚ web and social media platforms. Maxis Berhad had significant growth and strong track record of bringing innovation and excellent customer service. Maxis Call Centre was awarded the ‘Best of the Best’ honor at the 2012 Customer Relationship Management and Contact Centre (CCAM) Annual Awards. They are the only service provider that awards scholarships to children of their own postpaid customers. Maxis Berhad had awarded as Malaysia’s Top Ten Companies: Ranked 1 – Asia’s 200 Most Admired Companies
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Business Processes and Information Systems of ODEL Management Information System UNITE CODE-O52 [pic] BY: Mohamed Kathafi Eyahudeen ID NO: 12222 UNIT LEADER: George 1. Introduction From a very simple beginning to a grand success story‚ ODEL has changed the clothing retailing business in Sri Lanka with leaps and bounds. ODEL offers not just clothing solutions for its millions of customers spread across borders‚ but a change in life style and a memorable shopping experience.
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MANAGEMENT INFORMATION SYSTEMS Case Study Questions 1. Evaluate Zagat using the competitive forces and value chain models. Using the competitive forces model we can analyze Zagat by saying the tread of new entrants into the main market was pressure for the coporation to change its information systems. Many competitors coming into the market were competitive because of internet use to gain more customers. Zagat was behind with this technology. Bargaining power of the costumer was in its
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to understand the impact of management information on decision making Definitions of Management Information System: “The study of MIS is not about the use of computers‚ it is about the provision and use of information relevant to the user. Computers are one - albeit important - means of producing information and concentration on the means of production rather than the needs of the user can lead to expensive mistakes." (Lucey [1997] pg 195) “A system to convert data from internal
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Paper : Semester II IIBM Institute of Business Management Examination Paper Management Information Systems Section A: Objective Type (30 marks) This section consists of Multiple choice questions and Short Note type questions. Answer all the questions. Part one questions carry 1 mark each & Part two questions carry 5 marks each. MM.100 Part one: Multiple choices: 1. Management Information System is mainly dependent upon: a. Accounting b. Information c. Both ‘a’ and ‘b’ d. None of the above 2
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Introduction In today business environment‚ Web 2.0 was created and became one of the accepted tools and most prominent business model for information system. As a second phase of web evolution‚ Web 2.0 has successfully transformed in online public commons from one-way communication (Web 1.0) to two-way communication which information is sharing for people around the world. (Laudon‚ Laudon‚ 2012) Web 2.0 has four defining features‚ which are interactivity‚ real-time user control‚ social participation
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more than just information? A: Business intelligence is to collective information about your customer‚ your competitors‚ your business partners‚ and your competitive environment‚ your own internal operations that gives you the ability to make effective‚ important‚ and often strategic business decision. Business intelligence represents the tools and system that plays a key role in the strategic planning process of the corporation. That enables access to and analysis of information to improve and
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Management Information Technology Table of Contents Executive Summary 3 Introduction to Southwest Airlines 4 Porters Five Force Model for Competitive Strategy 5 Threats of Entry in the Airline Industry 6 Barriers to Entry in the Airline Industry 7 Bargaining Power of Suppliers and Customers in the Airline Industry 7 Substitutes Products for Airlines 8 The Value Chain Analysis 9 Using Information System to gain Competitive advantage 11 Bibliography 14 Executive Summary
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2012‚ pgs 304‚ 321‚ 522 & 556). WEEK 5 CASE STUDIES WHEN ANTIVIRUS SOFTWARE CRIPPLES YOUR COMPUTERS There are a few reasons why McAfee’s antivirus software created so many problems for their users. First‚ when test simulations were done‚ management did not run these tests for Windows XP‚ with service pack 3‚ users using the McAfee VirusScan version 8.7 (Laudon & Laudon‚ 2012‚ p. 304). Most McAfee users of VirusScan were using Windows XP service pack 3 and the VirusScan version 8.7‚ these
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