– graphic images and pictures * Audio data – sound‚ noise or tones * Video data – moving images or pictures * Information – collection of facts organized in such a way that they have value beyond the facts themselves. * Knowledge – awareness and understanding of a set of information. Data + | Information | Knowledge | Raw facts and figures‚ by itself‚ tells you nothing. | Data in context‚ so you can answer a question‚ make a decision
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telephone‚ web and social media platforms. Maxis Berhad had significant growth and strong track record of bringing innovation and excellent customer service. Maxis Call Centre was awarded the ‘Best of the Best’ honor at the 2012 Customer Relationship Management and Contact Centre (CCAM) Annual Awards. They are the only service provider that awards scholarships to children of their own postpaid customers. Maxis Berhad had awarded as Malaysia’s Top Ten Companies: Ranked 1 – Asia’s 200 Most Admired Companies
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MANAGEMENT INFORMATION SYSTEMS Case Study Questions 1. Evaluate Zagat using the competitive forces and value chain models. Using the competitive forces model we can analyze Zagat by saying the tread of new entrants into the main market was pressure for the coporation to change its information systems. Many competitors coming into the market were competitive because of internet use to gain more customers. Zagat was behind with this technology. Bargaining power of the costumer was in its
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History 3. Financial Performance 4. Social and environmental policy 5. Plan A 6. Marketing 7. A New Store Format 8. Products 9. Technology 10. Head Office Locations 11. Stores 12. Store Formats 13. Senior Management 14. References 1. Introduction Marks & Spencer (M&S) is a major British retailer‚ with over 840 stores in more than 30 countries around the world‚ over 600 domestic and 285 international.[1][2] It is the largest clothing retailer in the United Kingdom‚ as well as being
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relatively new inclusions within the e-governance as they rely on the new information and communication technologies (ICT). This paper analyzes the application of new information and communication technologies (ICT) in egovernance by studying a detailed case on e-governance initiative in a fisherman’s community in the union territory of Pondicherry‚ India taken up by an NGO. Keywords Information and Communication Technologies‚ Information Village‚ Rural Knowledge Centre; e-Governance and networked society
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Introduction In today business environment‚ Web 2.0 was created and became one of the accepted tools and most prominent business model for information system. As a second phase of web evolution‚ Web 2.0 has successfully transformed in online public commons from one-way communication (Web 1.0) to two-way communication which information is sharing for people around the world. (Laudon‚ Laudon‚ 2012) Web 2.0 has four defining features‚ which are interactivity‚ real-time user control‚ social participation
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REPORT ON MARKS AND SPENCER & THE CORPORATE CODE Contents Executive Summary 1. Introduction (pj4) 1.2 Company background (pj4) 1.3 Combined Code (pj5) 1.4 Cadbury Committee (pj6) 1.5 Greenbury Committee (pj6) 1.6 Turnball Committee (pj6) 1.7 Provisions for the board (pj6) 1.8 Provisions for chairman and chief executive (pj7) 1.9 Provisions for chairman and chief executive
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more than just information? A: Business intelligence is to collective information about your customer‚ your competitors‚ your business partners‚ and your competitive environment‚ your own internal operations that gives you the ability to make effective‚ important‚ and often strategic business decision. Business intelligence represents the tools and system that plays a key role in the strategic planning process of the corporation. That enables access to and analysis of information to improve and
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MARKS AND SPENCER (a) MARKS AND SPENCER’s SUCCESS This question is answered in relation to the success achieved before the downturn in performance in the late 1990’s. • The strategic intent was to have a simple pricing policy and the use of the ST MICHAEL LOGO as a sign of quality. • Had structured formula for all its stores whereby a set of principles were held as core to the organisation • The value chain was well managed suppliers been local and control could be exercised over suppliers
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Management Information Technology Table of Contents Executive Summary 3 Introduction to Southwest Airlines 4 Porters Five Force Model for Competitive Strategy 5 Threats of Entry in the Airline Industry 6 Barriers to Entry in the Airline Industry 7 Bargaining Power of Suppliers and Customers in the Airline Industry 7 Substitutes Products for Airlines 8 The Value Chain Analysis 9 Using Information System to gain Competitive advantage 11 Bibliography 14 Executive Summary
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