Southwest Airlines Tracy D. Braswell Benedictine University The domestic airline industry is emerging from its lost decade. Carriers suffered two recessionary swoons (one due to September 11) and a fivefold jump in fuel prices causing fifteen carriers to go bust. As frequent fliers know too well the salvation for most airlines has been to stick passengers with fees‚ reservation changes‚ bags‚ food‚ movie and headset to name a few. None of it‚ however‚ went to Southwest Airlines two and a
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Ethical Issues in Management; Harassment or Flirting An ethical workplace has never been more important in today’s business world; one must be very careful and sometimes to a degree think as if paranoid when dealing with allegations of harassment to protect one’s self‚ especially now that more organizations are going global. Harassment in the workplace‚ especially of a sexual nature‚ can cost anyone his or her job if interpreted as sexual harassment instead of a pure intention of simply giving a
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Ethical Issues and Management Student’s name Date XMGT/216 Teacher’s name “Managers perform a crucial role in organizations because they interpret company policy‚ execute corporate directives‚ fulfill all of the people management needs in their particular area of responsibility‚ cascade senior management messages down the chain of command‚ and communicate employee feedback up the chain. They are probably the most important ingredient in an organization’s success and they are frequently the
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ETHICAL ISSUES AND MANAGEMENT PAPER Ethical Issues and Management Paper Jamie Culley University of Phoenix Online Campus Ethical Issues and Management Paper Introduction. The responsibilities of a manager go far beyond supervision. In fact‚ managers are forced to make important decisions every day that affect the company‚ their employees‚ and possibly the public depending on the circumstance. Managers take part in hiring‚ performance‚ evaluation‚ discipline‚ and termination. They are also
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REGIONAL AIRLINES Regional Airlines está estableciendo un nuevo sistema telefónico para manejar las reservaciones de los vuelos. Durante el periodo de 10:00 A.M. a 11:00 A.M.‚ las llamadas al agente de reservaciones ocurren en forma aleatoria a un promedio de una llamada cada 3.75 minutos. Los datos históricos del tiempo de servicio muestran que un agente de reservaciones pasa un promedio de tres minutos con cada cliente. Las suposiciones del modelo de línea de espera de llegadas de Poisson y
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INTRODUCTION Knowledge Management (KM) has never attained so much publicity as it has in recent years. It is a relatively new facet in organisations and also in educational institutions. Today‚ it is of utmost importance in the corporate world. The definition of KM has been defined and redefined by various experts through all these years. KM is defined as the tools‚ techniques and strategies which are essential to retain‚ analyse‚ organise improve and share business knowledge. (Groff & Jones 2003:
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The current issue and full text archive of this journal is available at www.emeraldinsight.com/1056-9219.htm IJCOMA 18‚4 Employee motivation: a Malaysian perspective Rafikul Islam and Ahmad Zaki Hj. Ismail Department of Business Administration‚ International Islamic University Malaysia‚ Kuala Lumpur‚ Malaysia Abstract Purpose – The purpose of this paper is to identify the motivating factors of employees working in various Malaysian organizations. Design/methodology/approach – A survey method
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Issues in Human Resources Management Simulation Human Resources Management functions involve a wide variety of activities ranging from assessing staffing levels and needs by way of recruitment to dealing with performance issues and ensuring that practices conform to company policies and procedures. This week’s simulation started by showing Alexander the Great’s secret to his successful battles; which was in part from him inspiring and motivating his men in taking on impending challenges to
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Summary2 Summary of Management Issue3 Analysis of Issues and Outcomes3 Conclusion4 References5 Executive Summary JJB was a sports retailer‚ a business which was worth over £500 million‚ which has had major injections of cash from investors and suppliers. The retailer has now faced administration resulting in job losses. How has JJB Sports‚ one of the largest sports retailers in the UK‚ end up in the gutter? This report is an analysis of the following management decisions that were within
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EMERGING ISSUES IN HUMAN RESOURCE MANAGEMENT By MR. Vamsi Krishna Mumbai INDIA The management of Human Resources has now assumed strategic importance in the achievement of organizational growth and excellence. As globalization advances and we move into the information age‚ organizations need to adapt to the changes in technology and the changing issues in management of people. Some critical issues have clearly emerged - planning‚ acquisition
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