Excellence and Customer Intimacy: Enterprise Applications The shampoo and lipstick aisles at Target and actually sites for an unending struggle among consumer products companies for retail shelf space. No company knows this better than Procter & Gamble (P&G)‚ one of the world ’s largest consumer goods companies‚ with annual revenue surpassing $76 billion and 138‚000 employees in 80 countries. The company sells more than 300 brands worldwide‚ including Cover Girl cosmetics‚ Olay skin care‚
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In November 2004‚ Jim Kilts called A.G. Lafley at P&G’s Cincinnati headquarters. Kilts‚ who had been Chairman and CEO of Gillette for 4 years‚ was seeking a buyer of the global Boston-based company. Lafley‚ who had been Chairman and CEO of P&G for over 4 years‚ was out of the office and had to call him back‚ unaware of what Kilts was about to propose. Lafley questioned Kilts on three topics. First‚ what was Gillette’s price? Kilts said he wanted a fair offer. Not $60 per share‚ but not
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innovation play an integral part in that business strategy. As stated in the case study‚ Proctor & Gamble is a huge company with over 100‚000 employees. This means that there are over 100‚000 ideas for how to maintain and improve the marketability of the current product line and just as many ideas for new products. This seems that it would present an issue in sharing ideas quickly and efficiently. According to the text‚ Proctor & Gamble employees were using email to communicate and essentially share these
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Case study : Proctor and Gamble Can you name the best marketing company in the world? It is a very difficult question. Too often we confuse big revenues‚ innovative products‚ famous brands or remarkable ad campaigns with marketing excellence. Don ’t get me wrong: all of the above are wonderful corporate assets‚ but they do not necessarily denote marketing excellence. A truly great marketing organisation displays excellence in all fields of our discipline. And that is why I have no hesitation in
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Who are Unilever: - Unilever was founded on 1 January 1930 by Antonius Johannes Jurgens‚ Samuel van den Bergh and William Hulme Lever‚ 2nd Viscount Leverhulme. The amalgamation of the operations of British soapmaker Lever Brothers and Dutch margarine producer Margarine Unie made sound commercial sense‚ as palm oil was a major raw material for both margarines and soaps‚ and could be imported more efficiently in larger quantities. Unilever is a (British – Dutch) multinational consumer goods
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A review of techniques to analyze the environment and an assessment of their suitability The analysis of the environment in which the business operates is very important. It is very crucial for the business to ensure survival‚ differentiation and competitive advantage. There are three levels in which the environment of the business can be broken which are as follows: The Macro environment The model that is most commonly used to analyze the macro environment of the business is called PESTLE
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CASE STUDY December 2002 Procter & Gamble: Building A Smarter Supply Chain Issue/Solution To remain profitable‚ consumer products manufacturers must find ways to optimize the performance of their supply chains. They need to support marketing promotions better and avoid frustrating consumers with out-of-stock situations in the store. Situation • Procter & Gamble realized it needed a “consumer-driven supply network” to stay ahead in the consumer packaged goods industry. Retailing’s “first
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According to Tim Brennan: “BS 8903 provides comprehensive information relating to sustainability‚ that is easily accessible and straightforward to interpret and use.” BSI Case Study Marks & Spencer BS 8903 Sustainable Procurement BSI/UK/185/ST/0313/en/DD BS 8903 Sustainable Procurement © BSI Group BSI Case Study Marks & Spencer “BS 8903 has been invaluable as a reference in developing our sustainable procurement approach.” Roger Davies‚ M&S Group Head of Procurement How
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The Transformation of Procter & Gamble into a Sustainable Serial Innovator A New CEO It is June 6‚ 2010. A few minutes before a business meeting in California A.G. Lafley‚ Procter & Gamble´s President – Global Beauty Care and North America receives a phone call from John Pepper‚ Chairman of P&G. John Pepper gets right to the point: “Are you prepared to accept the CEO job at P&G?” Durk Jager who has been P&G´s CEO resigned the day before after 30 years of service for P&G. Without too many questions
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P&G Case Study 10/28/09 Procter & Gamble (P&G) has a lengthy history of providing a value-driven‚ ethical workplace culture. Product globalization created threatening issues to their success during the early 1990s. It was determined by company leadership in the mid-90s‚ that it was necessary to change the workplace product development model in order to remain highly competitive in the global economy. P&G had a reputation of fair treatment of employees‚ including being one of the first
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