Mid-term Review Questions Chapter 1 1. Define strategic competitiveness‚ strategy‚ competitive advantage‚ above-average returns‚ and the strategic management process. Strategic competitiveness is achieved when a firm successfully formulates and implements a value-creating strategy. Strategy is an integrated and coordinated set of commitments and actions designed to exploit core competencies and gain a competitive advantage. Competitive advantage is when a firm implements a strategy that its
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INTRODUCTION TO OPERATIONS MANAGEMENT Spring 2012-ASSIGNMENT # 1 Name 1: --------------------------------------------------- ID # ------------------------------------------------ Name 2: --------------------------------------------------- ID # ------------------------------------------------ Question # 1 [15 Marks] Bob Richards‚ the production manager of Zychol Chemicals‚ is preparing his quarterly report‚ which is to include a productivity analysis for his department. One of the inputs
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Example Questions Essentials of Organizational Behavior. 1 Ch.1 The underlying principle of scientific management was to: A) structure organizations for the efficient management of people. B) apply statistical analysis to the design of jobs C) get people to do more work in less time. D) eliminate the need for first-line supervisors C 2 Ch.1 The human relations movement A. emphasized the importance of employee training and development. B. encouraged employee participation in organizational decision
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Question : (TCO 4) Deming claimed that higher levels of _____ lead to higher levels of _____. Student Answer: automation‚ quality quality‚ productivity inventory‚ quality inspection‚ quality Instructor Explanation:See p. 92 Points Received: 2 of 2 Comments: 2. Question : (TCO 4) Which of the following is the primary reason for Deming ’s position that slogans should be eliminated? Student Answer: Most problems depend on the system and cannot be
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Biological organization is embedded with emergent properties. These properties are based on a hierarchy of structural levels‚ each level building on levels below. Atoms make up the lowest level ordered into complex biological molecules. At the highest level of organization‚ the biosphere makes up all the environments on Earth. Descending down the ecosystem includes both living and nonliving organisms and consists of particular physical components that allow each to interact with one another. All
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IMPORTANT THEORY QUESTIONS IN OPERATIONS MANAGEMENT 1. Define productivity. How can it be measured? How can the productivity of an organization be increased? 2. What is the transformation process? Explain the transformation process in a restaurant. 3. How is a job shop different from the batch production process? 4. What are the differences between manufacturing and service operations? 5. What are the characteristics of a good product design? 6. What is service capacity? Which strategies
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Management 521 Scenario Questions Joe Maldonado MGT 521 October 4‚ 2011 University of Phoenix Management 521 Scenario Questions Marketing Manager‚ Travel Agency Manager‚ and owner of a small company are occupations in three separate positions for evaluation. Within each paragraph is the scenario identifying the communication channel used‚ “formal or informal” (Organizational Behavior‚ 2011‚ p. 344) with defending and supporting reasoning. While serving in the Air Force‚ superiors assigned
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• Abraham Maslow’s hierarchy of needs states that there are four types of needs that must be satisfied before a person can act unselfishly. As Figure 10.1 shows‚ the needs are arranged in a hierarchical order. The upward climb is made by satisfying one set of needs at a time. The most basic drives are physiological. After that‚ comes the need for safety‚ then the desire for love‚ and then the quest for esteem. Note the softening of terminology used to describe the move up the ladder. We’re driven
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Departmentation (Grouping) -One reason organizations exist is to do things that would be hard for one person to do by themselves. For example‚ it’s hard to conceive of one person building an office building. Instead‚ we have organizations of thousands of people with diverse skills that work together to build buildings. However‚ coordinating‚ controlling and just keeping track of a lot of individuals introduces its own problems. One way to solve these problems is to create a hierarchical system
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accounting related modules. In the early 1990’s‚ many distributors recognized that they needed help controlling and managing their largest asset‚ inventory. In response to this need‚ several computer software companies developed comprehensive inventory management modules and systems. These new packages include many new features‚ designed to help distributors effectively manage warehouse stock. But after implementing new software‚ many distributors don’t feel that they have gained control of their inventory
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