Retail Manager as TrainerBy Malcolm Fleschner‚ Monster Contributing Writer Since founding The Friedman Group‚ a global retail consulting and training organization‚ in 1980‚ Harry Friedman has heard plenty of excuses from retail store executives who refuse to provide much training to their front-line store employees. One of the most common is: "What if I train them‚ and they leave?" Friedman says this is the exact opposite approach they should take. He suggests a better question is‚ "What if I don
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The main reasons the author is conducting the study of this topic is to determine the benefits of telephone administered behavior-based interview techniques‚ why interviews are used‚ and comparing structured versus unstructured interviews. Structured interviews have proven to be more valid over unstructured with the behavior based being one of the most popular techniques used by employers. I would concur with the writer’s discoveries in this article as a result of the outcomes from the phone based
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critical incident questions to understand how she learns. Just as how Brookfield explained how adults use critical reflection to help them become aware of their thoughts and actions in their personal life experience (Brookfield‚ 1990). With this interview I was able to see what was Ms. Garcia’s subject matter preferences and learning activities. After many triggering factors that crossed her path in life‚ she had the ability to gain new knowledge or new experiences to help her get through her everyday
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difficulties? How flexible are you? Where do you see yourself in 5 years time? How do you plan to travel to work? http://jemchildcaresolutions.co.uk/childcare/wp-content/uploads/10-Interview-Tips-for-Nursery-Practitioners.pdf 1.2 There are various different ways I will prepare myself for the interview. The first thing I will do is to ensure I know the route to get there. I will look for routes that do not involve the motorway or busy roads as I am likely to get stuck in traffic. When I have
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The manager interviewed is a middle manager involved in Australia’s largest and longest running not for profit children’s organisation. The organisation is structured in a traditional way with clear divisions and set job positions (Robbins‚ Bergman‚ Stagg and Coulter‚ 2008). The manager is responsible for the operation of twenty two children’s services as well as the management of the twenty two directors and one hundred and sixty staff involved in these children’s services. The manager is responsible
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Managers make many decisions every day. Thankfully there are many tools available to a manager as they make these decisions. Tiffany is a General Manager of a franchise in the quick service restaurant industry. She is faced with decisions dozens of times in one day. A large portion of the decisions that she is faced with are made to solve structured problems‚ however‚ sometimes an unstructured problem does arise that she needs to address. As well as solving problems Tiffany must also make plans to
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Written Assignment #1 Labor Relations Interview Due Week 3 Assignment Overview Conduct an interview with a Labor Relations Officer/Manager within your own Human Resource department or outside your company‚ either private or public sector. The purpose of this assignment is to provide you with real world exposure to the functions performed by labor relations. This assignment is worth 150 points; see rubric below. Preparing for this Assignment Identify who you will be interviewing early in
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nd nd 2 INTERNATIONAL CONFERENCE ON BUSINESS AND ECONOMIC RESEARCH (2 ICBER 2011) PROCEEDING WHAT IT TAKES TO BE A MANAGER: THE CASE OF MALAYSIAN FIVESTAR RESORT HOTELS Rozila Ahmad (rozila@uum.edu.my) Noor Azimin Zainol (azimin@uum.edu.my) Universiti Utara Malaysia Sintok‚ 06010 Kedah ABSTRACT This article investigates the requirement for managerial posts in five-star resort hotels in Malaysia. Despite the growth of hotel industry in Malaysia‚ academic literature especially qualitative
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goals and work past rejection or tribulation. Employees that take accountability and responsibility for their actions are more likely to seek self-improvement and to address mistakes and weaknesses proactively. Excuse-makers are an annoyance to managers because they commonly fail to correct mistakes and are less concerned with
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Abstract The interview can be regarded as a selection device that is adopted by almost every company (Lowry‚ 1994). Experts in this area would think a structured interview is more reliable and valid than an unstructured interview due to its consistency and standardization (McDaniel et al.‚ 1994). The situational interview is a typical structured interview. Compared to other conventional types of interviews‚ such as psychological interviews‚ job-related interviews and behavioural interviews‚ situational
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