IMPLEMENTING RELATIONSHIP MARKETING: THE ROLE OF INTERNAL AND EXTERNAL CUSTOMER ORIENTATION by T.F.J. Steyn*‚ S.M. Ellis** and F.A.A. Musika* *WorkWell: Research Unit for People‚ Policy & Performance School of Entrepreneurship‚ Marketing and Tourism Management Potchefstroom Campus North West University[1] **Statistical Consultation Service Potchefstroom Campus North West University Paper presented at the European Institute for Advances Studies in Management (EIASM) Workshop on
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I. Problems A. Macro 1. There is a strong resistance to change for both the management and the employees of NOGO Railroad. Although the case emphasizes on how the employees would resist to changes such as performing multifunction duties due to their power which was indicated in their contract in the union‚ the way the management team wouldn’t modernize their operation is also an indication on how they are not embracing change in the organization. 2. The presence of the culture of nepotism
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inventory levels and carrying costs‚ in addition to making logistics operations more difficult. Because there was limited demand visibility within the supply chain‚ any significant fluctuation in demand potentially resulted in stock-outs. Poor communication and cooperation amongst the supply chain participants also contributed to the limited visibility of demand within the supply chain. Because the supply chain participants
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008 – Roles‚ responsibilities and relationships in lifelong learning Task A – Research report Carry out research into your own role and responsibilities as a teacher. Using your research‚ produce a written report of your findings which should include: a) A summary of key aspects of legislation‚ regulatory requirements and codes of practice relevant to the roles and responsibilities of the teacher. b) An analysis of the boundaries between the teaching role and other professional roles
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The Role and Responsibility of a Centralized Government of Control The birth and origin of a centralized government of control‚ or simply‚ a force that embraces as one‚ a body of living things and maintains stability and order within them can be stretched back to the earliest days of man. As Jean-Jacques Rousseau states in The Origin of Civil Society‚ “the earliest [and still intact] form of government is the family” (59)‚ where the
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ICO1 Outcome 1 Understand roles and responsibilities in the prevention and control of infectionsExplain employees’ roles and responsibilities in relation to the prevention and control of infection. 1. It is the employee’s role to prevent infection. This can be done simply by observing standard infection control regulations‚ for example by washing hands after interacting with service users‚ wearing the correct PPE when interacting with service users‚ and disposing of all waste products correctly
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Baxton‚ Inc. for three years when her department head resigned. Laura’s first two years were spent in the Accounting Department‚ which she had joined fresh out of college. She had then transferred to Training & Development‚ to a position of trainer in the finance area. Laura became Acting Department Head for a year‚ with the hope of the appointment becoming permanent upon successful completion of this probationary period. The Training & Development Department which Laura now headed had a staff
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Challenges in implementing CSR Corporate Social Responsibility can be separate into internal dimension and external dimension. Internal dimension and external dimension Internal dimension focuses on organizational practices with respect to internal stakeholders that should be aligned to corporate social responsibility standards. It includes human resource management‚ safety and health‚ environmental impact and corporate change. External dimension focus on an organization practices towards external
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Roles‚ responsibilities and relationships in lifelong learning 1. Understand own role and responsibilities in lifelong learning 1.1 Summarise key aspects of legislation‚ regulatory requirements and codes of practice relating to own role and responsibilities. The key aspects of legislation which relates to my own role and responsibilities as a driving instructor teaching learners would be that I hold a valid ADI badge and adhere to the criteria as set out by the DSA to maintain that badge including
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Roles‚ responsibilities and skills of sport coaches As an active participator in sport there are individuals that have passed training and are certified in providing sports people a high level of guidance to potentially improve their performance and are most commonly referred to as coaches. A coach will interconnect many specific characteristics and personality traits that will compliment how they perform and deliver as a coach. The United Kingdom Coaching Strategy describes the role of the sports
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