REPORT WRITING – SKILLS WORKSHOP TABLE OF CONTENTS: Introduction Submitted to: Mr D. Seethiah A. The Power of silence‚ illustrated by role play (SALE OF CAR) B. Communication skills at work‚ illustrated by video (MANAGING CUSTOMER COMPLAINTS) Prepared by: Nadia Nosheen Nunkoo (1420106) MGT6003 – Negotiation and Communication Skills for Managers MBA – FINANCIAL SERVICES (YR 1 SEM 2) 25th April 2015 0|Page C. Negotiation skills‚ illustrated by role play (NEGOTIATING FOR SALARY INCREASE) INTRODUCTION
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In the course of our everyday activities‚ we take many risks. Some of them are very real to us and some we hardly notice. In the business world‚ risks can affect the company in many ways‚ even to the extent of causing it to go out of business. Now that you have read about risk management and the reasons for doing it and not doing it‚ let’s talk about the risks you face in your everyday life and why you would choose to do risk management. I know a lot of my risks come from decisions I make towards
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There are many components to consider a patient interview to be effective. During the workshop week in Toronto‚ I have learned those basic yet very essential components through the enactment presented. Firstly‚ it is really important to establish a good rapport when dealing with patients. A good rapport can create a relationship that is built on trust and commitment. Through this‚ patient can share private medical information without hesitations. An example of this was when the pharmacist greeted
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WORKSHOP 5 Homonyms: Words of the Same Form Exercises I. Find the homonyms in the following extracts. Classify them into homonyms proper‚ homographs and homophones. 1. tale – tail (homophones) 2. row – row (Homonyms proper) 3. match – match (Homonyms proper) 4. made – maid (homophones) 5. right – right (Homonyms proper) 6. wind – wind (Homographs) 7. night – knight (homophones) 8. face – face (Homonyms proper) 9. see – sea (homophones) 10. bread – bred (homophones) 11. left – left (Homonyms proper)
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Objective In this workshop we will introduce the topic of classroom management. This lesson will address: • Starting the School Year on the Right Foot • Minimizing Discipline Problems Once School Has Begun • Identifying Class Procedures and Expectations Introduction The one problem with which almost all beginning teachers struggle is controlling inappropriate student behavior. Students have unique backgrounds and experiences‚ so every day the teacher needs to address a wide spectrum of individual
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ESL Webquest Workshop Introduction What better way to discover what a WebQuest is than by doing one? In this WebQuest you will discover its characteristics‚ visit some sample sites and finally make your own ESL WebQuest. Task Discover the characteristics of WebQuests through on-line tutorials. Visit sample WebQuests in order to enrich your knowledge base about WebQuests. Create your own WebQuest for your students. Resources Part 1: Using WebQuests in your Classroom WebQuest 101
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known in english as Titian. At the age of ten Titian’s father sent him and his brother Francesco to Venice where they were to study painting at Sebastiano Zuccato’s workshop. After a short time at Sebastiano Zuccato’s workshop Titian decided to leave‚ while his brother stayed at the workshop to study painting. After leaving the workshop Titian went on to become an apprentice of Gentile and Giovanni Bellini to further his study of painting. While in his apprenticeship with Gentile and Giovanni he met
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with his HR manager to carefully scrutinizer the new employees by testing their customer service skills through not only first impression but on how far they will go to satisfy the customers. Selection Ron Brown with his HR manager has to thoroughly screen the employees especially during hiring. The newly hired have to undergo a week of skills testing in fixing cars in order to proof their worth. Selection must be on skills. Training technology know how Ron Brown and his HR manager have to implement
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Introduction to Project Manager 2 Responsibilities of A Project Manager 3 Chapter-2: Project Manager & Arguments 4-6 As A Project Manager 4 Priorities Make Things Happen 5 Common ordered lists 6-8 Things Happen When One Say No 9 Keeping It Real 10 Know the Critical Path 11 Be Relentless 12 Be Savvy 13 Chapter-3: IS Manager & Answering 14-16
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DRAMA For many decades‚ drama has been in our world. It gives us feelings‚ emotions‚ morality and sometimes quotes. What is drama exactly? Is it a play? An action? Or just an entertainment? Hamilton Carole in his article “the study of drama” defined Drama to be a representational art‚ a visible and audible narrative presenting virtual‚ fictional characters within a virtual‚ fictional universe. Also he stated “Dramatic realizations may pretend to approximate reality or else stubbornly defy‚ distort
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