What is conflict? Explain causes‚ effects and strategies of managing conflicts in an organisation What is conflict? Conflict can arise when two or more people or individuals in an organisation have different interests and they pursue these interests intensely. It can also occur when people in a group have different opinions about something even though they both are working to attain the same goal; they just cannot agree on how to go about it. Therefore‚ conflict can be defined as a process that
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INTRODUCTION WHAT IS CONFLICT MANAGEMENT? Conflict occurs when two or more people do not agree on an issue or course of action. Conflict is unavoidable in the workplace and is often valuable in contributing to the formation of high- performing groups. Not all conflict is bad. When conflicts are properly managed‚ positive learning experiences may result as it increases the groups ’ willingness or ability to ask questions and challenge the status quo. Conflict management seeks to limit the negative
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trying to eliminate conflict in organisations. Why and do you think this is a useful thing for them to do? Both the major sources of conflict and the strategies that managers can use to overcome conflict situations in organizations should be discussed in your answer. “Conflict in an ever-present process in human relations.” (Charles‚ Loomis & Loomis‚ 1965‚ as cited in Ohio State University Fact Sheet‚ 2002) Debate‚ negotiations‚ bargaining‚ disagreements‚ and other forms of conflict are part of the
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Functional Conflict Functional conflict within a team can be defined as the process by which diversities and misunderstandings arise in a workplace‚ including the processes to resolve them. These differences cause friction between members and hinder (or completely halt) performance. Functional conflict consists of managing these misunderstandings‚ viewing the areas of collision from another’s perspective‚ compromising on the disagreement and becoming more sensitive to team issues in the future
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Conflict Resolution The nature of a work team makes them vulnerable to conflicts and disagreements. Because people carry the weight of personal values‚ experiences and beliefs into the work team‚ there is always the possibility that conflict will arise. That is why recognizing the signs and source of conflict will help understand the role of conflict in the work team. Here is list of signs of conflicts that the work team should be aware of: 1. Anger‚ irritability‚ sarcasm 2. Without holding
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LIVE PROJECT “CONFLICT MANAGEMENT” [pic] Company Name: Infosys Technologies ACKNOWLEDGEMENT I would like to express my sincere gratitude to my faculty guide Mrs.P.V.L.Ramana for her kind cooperation and guidance in this live project and for her helping support and valuable suggestions at every stage of this live project. This will surely help in boosting my career in future and will certainly stand in good position in my future academic
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ORGANIZATIONAL CONFLICT MANAGEMENT 1. ABSTRACT Organizational conflict is a state of discord caused by the actual or perceived opposition of needs‚ values and interests between people working together. Conflict takes many forms in organizations; there is the inevitable clash between formal authority and power and those individuals and groups affected. There are disputes over how revenues should be divided‚ how the work should be done and how long and hard people should work. There are jurisdictional
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What is Conflict? Definitions and Assumptions About Conflict We define conflict as a disagreement through which the parties involved perceive a threat to their needs‚ interests or concerns. Within this simple definition there are several important understandings that emerge: Disagreement - Generally‚ we are aware there is some level of difference in the positions of the two (or more) parties involved in the conflict. But the true disagreement versus the perceived disagreement may be quite different
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In today ’s workforce communication and conflict resolution are paramount to a successful organization. As with any leadership trait‚ these skills must be developed and regularly practiced by leaders. There are many skills involved in both the communication process as well as with conflict resolution. According to Schermerhorn‚ the communication process is a simple process of sending and receiving messages with attached meaning (2005). The process is further defined by having three elements‚ those
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Activity 1- Approaches to Dealing with Conflict 1. 5 conflict management styles: i. Ignoring or avoiding the conflict ii. Giving in/ accommodating iii. Aggression/ bullying iv. Compromise/ sitting the difference v. Co-operation/ collaboration 2. Ignoring or avoiding the conflict: Ignoring the pink elephant in the room- pretending the conflict is not there in hopes that it will go away‚ disappear or resolve itself. Positive consequences: Give us
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