Managing non-profit organisations: Towards a new approach Civil Society Working Paper 1 Helmut K. Anheier January 2000 Abstract This paper puts forth the thesis that the management of non-profit organisations is often ill understood because we proceed from the wrong assumptions about how these organisations operate. Based on this premise‚ this paper develops a model of the non-profit form as a conglomerate of multiple organisations with multiple bottom lines that demand a variety of
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Case 1 – What Customers Don’t Know Won’t Hurt Them‚ or Will it? Sitting at her desk at the car rental shop where she worked‚ Elena couldn’t believe what she was hearing. Gripping the phone tightly‚ Elena listened as the head manager of the company’s legal department told her that a car that she had recently rented to a customer had blown a tire while the customer was driving on a nearby highway. Although the customer‚ Jim Reynolds‚ tried to maintain control of the vehicle‚ he crashed into another
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this theory. One of the tectonic plates is the Scotia plate. It is an oceanic plate which stretches from the southern tip of South America‚ to the center of the Atlantic Ocean. The Scotia Plate is named after the expedition ship Scotia which was used in it’s waters. It was a ship from Scotland‚ there for the purpose of improving knowledge of polar science. The South Sandwich microplate is moving away from it at a rate of seven cm per year. The Scotia plate is growing in size. It has come from a
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HENLEY BUSINESS SCHOOL UNIVERSITY OF READING MANAGING PEOPLE AND PERFORMANCE ASSIGNMENT • Identify‚ with justification‚ a critical issue relating to people that impacts effective performance within the organisation. • Based on your analysis‚ develop your recommendations and an outline plan to address the issue to improve organisational performance with clear justification for your proposed approach. • Identify the benefits and risks
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Roles of people in organisations Directors‚ Managers and Supervisors all have responsibilities in the workplace as do grass root operatives. Directors are individuals with legal responsibility to the businesses‚ customers‚ employees‚ suppliers and shareholders. Directors The Directors typically create the business plans. Directors sit on the board because they have specialist expertise in a particular line of business‚ or because they have generalist experience‚ or sometimes more importantly‚
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At the beginning of the 21st century the forms of change within organisations have been innovatory and a widespread conviction has arisen as to the revolutionary nature to such changes as a sign of the times‚ (Pettigrew & Massini‚ 2003). While Tushman & O’Reilly III (1996) argue that the industry level of studies has not been helpful in illustrating the path of organisation’s change‚ Greiner (1972) outlines a corporate growth model in order to provide a useful framework in understanding organisational
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(Andriopoulos and Dawson 2009). Creativity is the ability to develop new ideas and to discover new ways of looking at problems and opportunities. What is Innovation? Innovation can be best described as the implementation of creative ideas in organisations (Andriopoulos and Dawson 2009). Innovation can also be defined‚ as the ability to apply creative solutions to those problems and opportunities in order to enhance people’s lives or to enrich society. Generally speaking‚ creativity
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help you as a Managing Director of a supermarket chain‚ introduce policies and practices which increases the motivation and productivity of your employees? Try to use both theory and evidence to support any specific proposals you might make. Motivation is the set of processes that moves a person towards a goal. Since motivation influences productivity‚ the Managing Director would need to have knowledge of motivational theories. The motivational theories which could help me as the Managing Director introduce
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One More Time: How Do You Motivate Employees? by Frederick Herzberg When Frederick Herzberg researched the sources of employee motivation during the 1950s and 1960s‚ he discovered a dichotomy that still intrigues (and baffles) managers: The things that make people satisfied and motivated on the job are different in kind from the things that make them dissatisfied. Ask workers what makes them unhappy at work‚ and you’ll hear about an annoying boss‚ a low salary‚ an uncomfortable work space‚
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such as salary cannot make a person more satisfied with their job it just satisfies that aspect. The other half of Herzberg’s two factor theory is motivator factors‚ which are ways to achieve job satisfaction. Motivator factors are related to what people actually do in a day’s work. The presence or absence of these motivators changes an employee’s view of their job. Examples of these motivator factors are achievement‚ recognition‚ the work itself‚ responsibility‚ advancement‚ and growth. Job dissatisfaction
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