IN HEALTH AND SOCIAL CARE Standards & Guidelines for Resolution & Learning 1 April 2009 SUMMARY Complaints in Health and Social Care: Standards and Guidelines for Resolution and Learning replaces the existing HPSS Complaints Procedure 1996 and provides a streamlined process that applies equally to all health and social care (HSC) organisations. As such it provides a simple‚ consistent approach for staff who handle complaints and for people raising complaints across all health and social
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HEA 9083 LEADERSHIP IN HEALTH AND SOCIAL CARE LEARNING OUTCOMES 1 Good leadership is vitally important in the current climate of health and social care. Leadership skills will be needed to drive forward an ever changing structure and service development as set out in numerous development plans and Government white papers (Department of Health‚ 2003‚ 2008‚ 2009‚ 2011. Leadership Academy‚ 2012). The style of leadership required to carry out such tasks is frequently debated and lamented‚ but it would
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Public health and social justice are very much interlinked (Gostin & Powers‚ 2006). Public health focuses on addressing the health care needs of the community rather than the individual‚ and on prevention rather than cure (Blacksher‚ 2014). Social conditions is one of the important underlying determinants of health. In view of this‚ social determinants such as living conditions‚ housing‚ a unhygienic and polluted environment which depend on the socio-economic status of the individual have to be addressed
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The biological approach can be used to explain many thing within health and social care‚ it can also be useful in diagnosing and treating service users‚ and is effective for practitioners to asses and help their patience within heath care and social care alike. The biological approach can have a positive impact on the service user because tests such as the assessment scale are available so that they can fully understand why there behaviour is the way it is‚ and also what is normal and abnormal for
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means the difference between people and the values and beliefs that they have‚ there is lots of ways in which people differ‚ for example‚ ability‚ beliefs‚ race‚ religion‚ gender‚ culture‚ the differences in people are what makes an individual and as a care worker it is important to recognise these and respect their individuality to ensure that they feel valued and included‚ if I treated everyone the same or made assumptions or decisions for my service user’s or stereotyped people this would cause them
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Evidence Ref # QCF Level 3 Diploma in Health & Social Care Learner Name: ROBERT OTSUKE AKAIGHE ...................................................................... This Workbook Covers: ASM 34 - Administer medication to individuals‚ and monitor the effects Assessment Criteria: 1.1‚ 2.1‚ 2.2‚ 2.3‚ 2.4‚ 3.1‚ 3.2‚ 4.2‚ 5.3‚ 5.5‚ 5.7 Unit reference number: ASM 34 Level: 3 Credit value: Guided learning hours:
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Health Care and Its Implications Abstract This paper will discuss the broad sweeping scope of the social impact based on the theories presented within the text‚ scholarly resources‚ articles and Internet sources. The use of facts and social opinion will help corroborate the statements in this paper. The information provided in this paper will define a social problem that needs immediate attention and will provide possible solutions to the problem. The paper will explain the social
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ntroduction The definition of high quality care has now become enshrined in the Health and Social Care Act 2012 requiring the presence of 3 equally important pillars: • Patient safety • Clinical effectiveness • Patient experience The Department of Health (2003‚ p.19) defines a positive patient experience as: “We want an NHS that meets not only our physical needs but our emotional needs too. This means getting good treatment in a comfortable‚ caring and safe environment‚ delivered in a calm and
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PATCH 1 Health and Social care in Britain during the medieval periods was only available through local parish churches‚ where it was believed to be a Christian duty to undertake the ‘Seven Corporal Works of Mercy’ (Jones 2006).The provision and entitlement of care varied between the many different areas causing many of the poor to migrate to the more generous areas (ibid). This increased the levels of begging and crime creating concerns about social disorder after the reformation of
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I am writing this report to explain how recent laws promote anti discriminatory practise in an health and social care environment. The first act I am going to talk about is the equality Act 2012.this act promotes anti discriminatory practise as is this act it protects people that are living in the UK from any form of harm or discrimination. These are the 9 characteristic that this act covers: age disability gender reassignment marriage and civil partnership pregnancy and maternity
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