1) Question: Due to the fast growth of the business and lack of visibility of supply and demand‚ Clock Enterprises is facing significant customer service issues and the company is beginning to have frequent “out of stock” situations. Although Clock Enterprises model is “The Customer is King”‚ their current customer service as measured by case fill‚ is running at 85% compared to the best in class benchmark of 98.5%. What are your recommendations to resolve this issue? Answer: Customer service
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Dip Com (LM ) –SCM Tutorial 6 Text Book-Chapter Eight Discussion Questions 1. (1).Explain why lean production and Six Sigma are so important to successful supply chain management. Ans. Use of the term lean has begun to replace use of the term JIT‚ and is associated with the Toyota Production system. Lean is broader‚ although closely related to JIT‚ and describes a philosophy incorporating tools that seek to economically optimize time‚ human resources‚ assets‚ and productivity‚ while
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Module 1 - Session 2: Supply Chain Mapping Exercise 1: Supply Chain Mapping Prepared By Mohd Rahman Sep 29‚ 2014 Introduction of Supply Chain Mapping Supply chain mapping is an analytical tool used in process management and strategic SCM. It is a conceptual map which clearly identifies critical parties or players in the supply chain and relationships between them. It also represents the flow of materials‚ cash and information throughout the chain. It can identify bottlenecks
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for forward integration strategy by controlling its distribution channels; it can implement backward integration strategy through acquisition of building its own plant. Bergerac also have the option to operate the way it is currently operating to avoid risks arising from forward and backward integration. Introduction and Problem Identification Bergerac systems‚ established in 2001‚ focused on developing latest medical assistance machines for pets. As the trend of pet keeping and caring was increasing
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Question 1 1.1 As the world’s largest retailer with net sales of almost $419 billion for the fiscal year 2011‚ Wal-Mart is considered a “best-in-class” company for its supply chain management practices. These practices are a key competitive advantage that have enabled Wal-Mart to achieve leadership in the retail industry through a focus on increasing operational efficiency and on customer needs Wal-Mart’s corporate website calls “logistics” and “distribution” the heart of its operation‚ one that
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supply chain management INDEX (Page no.) 1. Introduction to supply chain management (1-6) I. Concept of SCM II. Definition of SCM III. Components of SCM IV. Issues in SCM 2. Supply chain decisions
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1.1 Introduction Supply chain management‚ is the active management of supply chain activities to maximize customer value and achieve a sustainable competitive advantage. It represents a conscious effort by the supply chain firms to develop and run supply chains in the most effective & efficient ways possible. Supply chain activities cover everything from product development‚ sourcing‚ production‚ and logistics‚ as well as the information systems needed to coordinate these activities. Figure 1
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SUPPLY CHAIN MANAGEMENT A STRATEGIC APPROACH TO THE PRINCIPLES OF TOYOTA’S RENOWNED SYSTEM ANANTH V. IYER SRIDHAR SESHADRI ROY VASHER New York Chicago San Francisco Lisbon London Madrid Mexico City Milan New Delhi San Juan Seoul Singapore Sydney Toronto Copyright © 2009 by Ananth V. Iyer‚ Sridhar Seshadri‚ and Roy Vasher. All rights reserved. Except as permitted under the United States Copyright Act of 1976‚ no part of this publication may be reproduced or distributed in any form or by
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Supply Chain Management (SCM The average company spends nearly half of every dollar it earns on production needs—goods and services it needs from external suppliers to keep producing. A supply chain consists of all parties involved‚ directly or indirectly‚ in the procurement of a product or raw material. Supply chain management (SCM) involves the management of information flows between and among stages in a supply chain to maximize total supply chain effectiveness and profitability. In the past
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Supply Chain Management Topic 1 * What is it? * All parties and functions involved‚ directly or indirectly in fulfilling a customer request. * Manufacturers‚ suppliers‚ forwarders‚ warehouse operators‚ wholesalers and retailers. * Movement of information and funds. * Goal * Maximize the value of the product. * Reduce time * Make more profit. * Value * The difference between the turnover (price) and the cost of the product. * Its
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