Case: Managing the Virus Hunters Introduction: Symantec Corp. is a security software company‚ best known for its Norton antivirus. Founded in 1982 by Gary Hendrix‚ it is the market leader in security software. Its headquarters are located in Mountain View‚ California‚ U.S. and the company operates worldwide. Symantec hires over 18‚000 employees and customers all around the globe. Their Response Lab‚ in Santa Monica‚ California‚ is called the “dirtiest network at Symantec” and is the place where
Premium Computer virus Management Customer service
CASE STUDY: MANAGING THE VIRUS HUNTERS CLASS ROLL NO.: 33 Questions of Case Study: 1. Keeping in professional’s excited about work that is routine and standardized and chaotic is a major challenge for Vincent Weafer. How could he use technical‚ human‚ and conceptual skills to maintain an environment that encourages innovation and professionalism among the virus hunters? Answer: Vincent Weafer’s following techniques encouraged innovation and professionalism among the virus hunters: * Work
Premium Management Customer Customer service
Managing the Virus Hunters Questions: A-1: * Vincent use technical‚ human‚ conceptual skills to maintain an environment that encourages innovation and professionalism among the virus hunter by recognizing his employees that can help the new product development of the company. * He know how to communicate‚ motivate and inspire his team * He understands the relationship of the companies’ subunits and visualizes how his thing fits into its broader. A-2 A. Vincent play the management
Premium Management Customer New product development
Case Application Imagine what life would be like if your product were never finished‚ if your work were never done‚ if your market shifted 30 times a day. The computer-virus hunters at Symantec Corp. don’t have to imagine. “That’s the reality of their daily work life. At the company’s response lab in Santa Monica‚ California‚ described as the “dirtiest of all our networks at Symantec. “ Software analysts collect viruses and other suspicious cod and try to figure out how they work so the company
Premium Customer Customer service Employment
chaotic is a major challenge for Vincent Weafer. How could he use technical‚ human‚ and conceptual skills to maintain an environment that encourages innovation and professionalism among the virus hunters? Vincent Weafer’s applies following techniques that encourage innovation and professionalism among the virus hunters. 1- he divided work into smaller and specialised groups to perform in much better way.(human skills) 2- To attain professionalism he then focuses on efficient working. As the work
Premium Customer Customer service Management
is a major challenge for Vincent Weafer. How could he use technical‚ human‚ and conceptual skills to maintain an environment that encourages innovation and professionalism among the virus hunters? Answer: Vincent Weafer’s applies following techniques that encourage innovation and professionalism among the virus hunters. 1- Firstly‚ he divided work into smaller and specialized groups to perform in much better way. 2- To attain professionalism he then focuses on efficient working. As the work keeps
Premium Customer service Customer Management
about work that can be routine and standardized and chaotic is a major challenge for Vincent Weafer. How could he use technical‚ human‚ and conceptual skills to maintain an environment that encourages innovation and professionalism among the virus hunters? Technical skills are job-specific knowledge and techniques needed to proficiently perform specific tasks. Finding employees who have the diverse and highly refined technical skills needed by Symantec challenges Weafer to recruit individuals
Premium Management Skills management Problem solving
OBM Organization Behavior Management Case 1 – Managing the Virus Hunters IBMS 2010-2011 Case Summary The computer virus employees of Symantec Corp. are never able to enjoy a finished product. They are constantly collecting viruses and suspicious codes to analyze the way they work and to find a solution to prevent these viruses form damaging the public’s computers. They are determined to provide their consumers with updated versions of anti viruses for their computers. At the Symantec
Premium Customer service Customer Computer virus
that encourages innovation and professionalism among the virus hunters? Answer: 1. Vincent Weafer’s involves following techniques that encourage innovation and professionalism among the virus hunters: Firstly‚ he divided work into smaller and specialized groups to increase the coefficient of efficiency. Secondly‚ to attain professionalism he focuses on efficiency by using technical skills that help the virus hunters recognize any virus with less time. He involves very smart and creative business
Premium Decision making Decision theory Decision making software
Introduction to Management Managing the Virus Hunters “Imagine what life would be like if your product were never finished‚ if your work were never done‚ if your market shifted 30 times a day. The computervirus hunters at Symantec Corp. don’t have to imagine. That’s the reality of their daily work life. At the company’s Response Lab in Santa Monica‚ California‚ described as the “dirtiest of all our networks at Symantec”‚ software analysts collect viruses and other suspicious code and try
Premium Computer virus Virus Life