Air Asia is using Customer Relationship Management (CRM) as their performance measurement system. This performance measurement system is putting customer at the heart of the business. It satisfies the customer needs and wants. It is strategy and process of acquiring‚ retaining‚ and partnering with selective customer to create superior value for company and the customer. This will then increase the shareholders wealth and company value in the long term. According to the Chairman of Air Asia‚ Dato
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The French revolution overthrew the country’s Liberty‚ ancient monarchy‚ equality and fraternity‚ and fought off a hostile Europe. There were lots of causes of the French Revolution. The French Revolution had long and short-term factors‚ which emerged from the social‚ political‚ and comic conflicts and conditions of the ancient regime. The long-standing injustice of the bourgeoisie‚ the breakdown and suffering of a government‚ aggregation of rising wishes with wealthy bourgeoisie and peasants‚ and
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Social Business: Ridding The World Of Its Evils One Misfortune At A Time. Muhammad Yunus. Building Social Business: The New Kind of Capitalism that Serves Humanity’s most Pressing Needs. Social Business: Ridding The World Of Its Evils One Misfortune At A Time. Muhammad Yunus’ “Building Social Business: The New Kind of Capitalism That Serves Humanity’s Most Pressing Needs” is a book that discusses Yunus’ idea of a “social business”‚ his numerous collaborations with companies in order to rid
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1. Which internal and external factors have helped Reliance group to grow into its current position? Reliance group is an example of a well-managed company that has been able to take advantage of interior competitive advantage possibilities as well as exterior ones. On one hand‚ Reliance started out with Dhirubai Ambani by borrowing money from the Indian government‚ shifting towards textiles made out of synthetic plastic fibers and receiving benefits from government incentives and political
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EVOLUTION OF THE OPERATING SYSTEM Operating systems as they are known today trace their lineage to the first distinctions between hardware and software. The first digital computers of the 1940s had no concept of abstraction; their operators inputted machine code directly to the machines they were working on. As computers evolved in the 1950s and 1960s however‚ the distinction between hardware such as the CPU and memory (or Core as it was called then) and the software that was written on top of it
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ELM PYTHON Chapter 4 1. “reject the shell is like rejecting all gears except first in your car” – explain . (gear in the car is use to adjust its speed ‚ same as the shell in the operating system we cannot interact with the kernel and do something to the settings without it) 2. What is the use of options in the command?( Options determine how the command operates) 3. What is the use of arguments in the command?( arguments determine what it operates on) 4. Who develop “bourne shell”?( Stephen
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dismantle and put up displays. From my experiences in my placement‚ I firmly believe that displays are a learning tool for the children. Displays can portray the children’s work and the children can also reflect on their work‚ and this may encourage them to work even harder for future displays. For the children in the class‚ it is an achievement to have their work displayed on the wall. One week in my placement‚ I was asked to dismantle a display‚ in order to put up another fresh display based on a new
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After World War II brought many scientific achievements (most notable of which being the atomic bomb)‚ Americans were fascinated with science and the potential of the scientific community to solve the problems that were plaguing the country. The scientific community was promoting a “save the world” complex‚ and the American people believed in the power of science. In the 1940s‚ the scientific community came up with a solution to a big problem. Malaria was common throughout third world countries
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line managers have a lack of desire to implement HRM. However‚ willingness is essential for someone to perform effectively. Furthermore‚ line managers do not have capacity to implement HRM‚ since they have other‚ more pressing‚ short term operational responsibilities. This short-range focus may result in people management that is generally less effective. Besides‚ line managers have limited skills and competences in HRM due to a lack of training. It is suggested that these low competences are a significant
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1.0 Executive Summary Malaysia Airline System Berhad (MAS)is a group having several businesses organization includes Malaysia Airlines‚ MAS Cargo‚ Firefly‚ MASwings‚ MAS aerospace and so on. Other businesses which are under MAS are hotel operations‚ catering‚ computerized reservation services‚ coach transportation‚ trucking and warehousing services‚ retailing of goods‚ terminal charges and tour and travel related activities(Malaysia Airline System Berhad‚ 2010). Malaysia Airlines had won awards
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