A. Get the Big Picture: At Manzana the new policies (RUNs) are believed to be more profitable because they “commanded the highest premiums” and also because they considered that costumers would renew their policies anyway so they didn’t need to pay as much attention to the RERUNs. Nevertheless‚ we consider that these are not the most profitable policies and for instance they should not be given high priority. Table 1: Manzana Profit for 2nd quarters Looking at the profits we can see that there
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Memorandum To: Bill Pippin From: ABC Consultants Date: Feb 12‚ 2009 Re: Manzana Analysis. ABC Consultants is pleased to present an analysis of the current state of operations at Manzana and the relevant recommendations to improve the operational performance. We understand that there are four types of work processes viz. RUN‚ RAP‚ RAIN and RERUNs. In these four types of processes‚ RUN is the most profitable one generating annualized premiums of $6724. Also‚ RUN’s and RAP’s are given priority
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Business Issues The profitability of Manzana Insurance Fruitvale branch was declining. There were mainly contributed by‚ Increasing backlog policies since 1989‚ and the number of RUN and RAIN appeared to be stagnating. Rise in late renewals resulted in increasing renewal loss rate. The renewals are decreasing and had a high renewals late rate 44%‚ which led to an extremely high renewal loss rate 47%‚ while Golden Gate’s is at just 15%. High turnaround time. Manzana increased TAT to 5 days‚ Goldengate
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i. Measurement of SCT‚ TAT time‚ and processing times: TAT & SCT: The 95% SCT is used as a predicted completion time given with 95% confidence to the agent‚ thereby giving a realistic timeframe of turnaround for a single policy. While a useful measure for a single policy‚ the average processing time of all tasks is necessary to calculate the schedule for the week. By adding the throughput time per day of each step to calculate the TAT time‚ the manager is assuming a batching of policies which
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Homework 2.1.2.0 1. In addition to clay minerals‚ what other soil constituents contribute to total CEC? The Organic Matter present in the soil. 2. How does CEC buffer nutrient concentration in soil solution? CEC will exchange ions continuously between the solution concentration until both of the concentration has neutralized. 3. Why does anion adsorption appear to be of little importance in most agricultural soils? Why are AECs of ultisols usually greater than those of mollisols?
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Manzana Insurance-Fruitvale branch Case Study A. Get the Big Picture: 1) Why have been Manzana’s profit deteriorating? Analyze by taking the following questions as lead. It is commonly believed at that RERUNs is less profitable than RUN and given less priority.Do you agree with this policy? Why? We don’t agree. Reasons are as below: 1) Working Time (Refer to Exhibit 3). RUN(mins) RERUN(Mins) DC 128 43.2 (95%SCT per request)
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Operations Management Case Analysis - 2 Manzana Insurance (Fruitvale Branch) Group 13: ANALYSIS INTRODUCTION The Fruitvale branch of Manzana Insurance is facing stiff competition and is being severely outperformed by Golden Gate casualty Insurance. On every measure of performance‚ Fruitvale branch seems to be falling apart. Following are the problems faced by Fruitvale branch: 1) Turnaround Time (TAT) is too high TAT‚ or the number of days between the
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1a) Network Diagram & Gantt Chart: Critical Path The critical path for the Nottingham Rugby Stadium project is: Clear site – Drive support piles – Pour lower concrete base – Build roof supports – Construct roof – Install roof – Inspection This means these activities have no slack and therefore any delay in them will lead to the whole project being delayed. Project Duration The project commences on the Monday June 2nd 2008‚ and finishes on Friday January 14th 2011‚ which means work
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problem of Manzana Fruitvale is a significant loss in profits. It originates in operating performance failures characterized by a total throughput time of 8.2 days. This situation can be improved through structural changes in the underwriting process‚ reorganization of the incentive structure and redefinition of priorities concerning renewal policies. The total turnaround time (TAT) then decreases to 0.7 days. Industry Manzana Insurance is a leading player in the Californian commercial insurance space
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Study and analyse Henry Gantt theory of management and apply all or some of it to a practical organisation of your choice clearly illustrating its relevance for the organisation currently and in a changing world. Abstract Henry Gantt scientific management is a theory that incorporates benchmarks in a project as a way to complete the project efficiently. It dictates the use of both resources and time when evaluating projects. His main focus was to apply scientific analysis to all facets of the work
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