Infosys® Technologies Ltd.: Growing Share of a Customer’s Business James A. Narus D.V.R. Seshadri* March 2004 * James A. Narus is Professor of Business Marketing‚ Babcock Graduate School of Management‚ Wake Forest University in the U.S.A. D.V.R. Seshadri is Visiting Professor at Indian Institute of Management Bangalore‚ India. We gratefully acknowledge the significant contributions of Infosys executives and managers in providing case information. CASE QUESTIONS TO ADDRESS 1. Looking
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Gumamela (Hibiscus rosa-sinensis Linn) ABOUT GUMAMELA Gumamela is a shrub that grows from one meter up to 4 meters high. Gumamela is also known as: Hibiscus‚ China Rose and Shoeflower. In the Philippines‚ gumamela is cultivated as an ornamental plant. The gumamela flower comes in many colors: red‚ yellow‚ orange‚ white‚ purple‚ pink and other color combinations. Gumamela leaves‚ usually blended with Rose Hip has long been used in the Middle East and Okinawa as herbal tea. Today‚ the use
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Kopitiam investment Pte Ltd Introduction Kopitiam investment Pte Ltd‚ a company set up in 1988 has been successful throughout the years and has advanced to become one of the giants of Singapore’s food industry. This food court chain giant operates a variety of foodservice outlets with their main focus on food courts. Brands under the company includes of Kopitiam‚ Lau Pa Sat‚ Kopitiam Square‚ Kopi‚ The Dessert Shop and the Pa Sat (Kopitiam.biz‚ 2008). Among these brands the most well-known and most
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an Ex.IES officer and U.N.O. advisor with decades of experience in capital markets. We are a Corporate Member of NSE ‚BSE‚ NCDEX & MCX and Depository Participant with NSDL and CDSL.Team Mansukh consists of qualified Professionals like M.B.As‚ C.As‚Hardware and Software Engineers who tread the path of customer delight. Thus we are a Classic Mix of Youth and experience. We cater to the Investment and Trading needs of Retail Clients‚ HNI’s‚ Corporates and Business Partners etc. You can choose your
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Samsung Electronics Co.‚ Ltd Introduction Samsung Electronics is a flagship subsidiary of Samsung Group which focuses on electronics and information technology. Samsung Electronics holds a significant position not only in South Korea‚ but also across the world. In 2006‚ it became the world’s larger television manufacturer and the world’s largest maker of LCD panel for eight consecutive years. In 2009‚ it was the world’s largest information technology company‚ and by 2011‚ it had become the world’s
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Western Australia YakkaTech Inc. is an information technology services firm employing 1‚500 people throughout Washington and Oregon. YakkaTech has a consulting division‚ which mainly installs and upgrades enterprise software systems and related hardware on the client’s site. YakkaTech also has a customer service division that consists of four customer contact centers serving clients within each region. Each customer service center consists of a half-dozen departments representing functional specializations
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STATEMENT OF THE PROBLEM Star River Electronics Ltd. is a large manufacturer and supplier of CD-ROMS. It was founded as a joint venture between New Era Partners and Starlight Electronics Ltd. It has enjoyed a great deal of success in the past decade‚ due in large part to their excellent reputation. Star River does need to address several issues with the recent resignation of their former CEO. Digital Video Disks are expected to cut into the CD-ROM market in the very near future‚ and with only 5%
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2013 Executive Summary In August 1995‚ President Geoffrey Chutter of Richmond‚ British Columbia based WhiteWater West Industries Ltd.‚ a water slide designing‚ manufacturing and installation company‚ decided that the company’s fiberglass manufacturing facility in Kelowna‚ BC needed to be relocated. The main reasoning for the move being that WhiteWater Specialties Ltd.‚ the sector firm running the facility‚ were at capacity for manufacturing due to the size of their current plant. Mr. Chutter‚ along
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Du Pont Analysis of Taste Holdings Limited: Inputs: Feb 2013 Feb 2012 Revenue: 506 431 304 264 Net profit 24 775 21 071 (attributable to the parent) Total Assets 369 667 341 365 Total Equity 189 246 171 840 (attributable to the parent) *Assumption: RoE will be calculated using the profit and equity attributable
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decade. They have been analyze to review its performance over the years and to find the areas in which it is lacking in comparison to other major players in same field. Gail (India) Ltd. Is best positioned to benefit from the activities in gas sector‚ and is likely to grow symbiotically over next 3-5 years Gail (India) Ltd. Planning to spend Rs. 300 billions to double its gas transportation capacity by adding five new approved pipelines. Gail’s Major revenue comes from Natural Gas transmission of which
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