CASE STUDY PROJECT (II SEMESTER) CUSTOMER RELATIONSHIP MANAGEMENT By Rohit Singh Bisht Roll Number: EMBA/JUL09/5107 National Institute of Business Management Old No.20/ New No. 65‚ Habibullah Road‚ T Nagar‚ Chennai 600017‚ India CONTENTS Certificate 3 Acknowledgment 4 Introduction to CRM 5 Objectives 7 Company Overview 8 • Product 9 • Corporate Structure 11 • AIRTEL Enterprise Services
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………………………a student of T.Y.B.B.A.‚ here by declare that the project work presented in this report is my own work and has been carried out under the supervision of prof. Kuldeep Jobanputra of R.P.Bhalodia College‚ Rajkot. This work has not been previously report submitted to any other university for any other examination. Date: Signature (……………………..) Place: Rajkot ACKNOWLEDGEMENT 1 With great experience & enthusiasm I have presented my individual report in the T.Y. B.B.A. effectiveness. I convey to my
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Motivation of employees is an important part of the success of the business. “Psychologist Abraham Maslow proposed that all people seek to satisfy five basic kinds of needs: physiological needs‚ safety needs‚ belongingness needs‚ esteem needs‚ and self-actualization needs.” (Jones & George‚ 2011‚ p. 303) If the needs‚ within reason‚ of the employee are being met‚ than it’s only makes sense that the employee will exceed goals‚ be happier at the workplace‚ and have more motivation to continue
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Case No. 6 - Mapping the mind of a Consumer! - by Meera Sheth Tara Deviah reached the glass doors of Karma Good Living (KGL) almost expecting a security guard to appear‚ but sadly he was talking on his mobile phone. Once she walked in‚ gone was this annoyance. KGL was large‚ roomy‚ colourful‚ and‚ at first glance had at least 70 shoppers in view. The floors were clean too‚ she liked clean floors. Presently her husband‚ Manu‚ walked in having parked the car. "Myna messaged; she wants a 3 litre
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COMM 217‚ Winter 2011 Annual Report Group Project The purpose of this group project is to familiarize students with the contents of annual reports‚ especially the financial section of the report. The project consists of a series or questions that pertain to various topics that are covered in the course. The class will be divided into a number of groups. Each group will consist of five members. You should start forming your group as soon as possible (see last page of this
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A Project Report On “Game-Blackjack” Submitted in the partial fulfillment of the requirement for the Award of degree of Bachelor of Computer Applications (2013-2016) Amity Institute of Information Technology‚ Amity University‚ Uttar Pradesh Submitted To- Submitted By- Ms. Ginni Arora Rahul Guleria Faculty A1004813018 AIIT
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Farm Bureau Project Report As students of Belleville New Tech Biology‚ we have been doing a big project‚ Farm to Table. The goal of the Farm to Table project was to explore the possibility of establishing a product development and teaching our community where their food comes from. The project demonstrated the potential for a direct marketing connection between local farmers‚ food product businesses and urban consumers. The expectation was that this link would allow consumer to be more interested
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Assignment 2 Sarah Brown Planning to meet the needs of Learners in Education and Training Part 1 A According to The Excellence Gateway (accessed 12/7/14) “initial assessment and diagnostic assessment is needed for each learner in order to find a starting point‚ or baseline for learning. It makes possible development of the learning plan”. Initial assessment and diagnostic tools can serve two purposes‚ firstly to assess potential students’ academic ability in relation to national standards. This will
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A Project onNABIL Bank Ltd.Kamaladi Submitted By: Kiran Lama T.U. Reg. No. 7-2-355-33-2005Exam Roll No:7220009A Field Work ReportSubmitted to:Orient CollegeMaharajgunj‚ Chakrapath In the partial fulfillment of the requirements of the degree of Bachelor of Business studies Faculty of Management Studies TRIBHUVAN UNIVERSITY RECOMMENDATION This is to certify that the field work assignment report is Submitted by: Kiran Lama Reg. No.:- 7-2-355-33-2005 Symbol No.:- 7220009 Entitled: A project on NABIL
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Project Report on Advertising Effectiveness [Advertising/Sales Promotion/Sales Management] ADVERTISING EFFECTIVENESS CONCEPTUAL STUDY OF PROMOTION MIX People no longer buy shoes to keep there feet warm and dry. They buy them because of the way the shoes make them feel masculine‚ feminine‚ rugged‚ different‚ sophisticated‚ young‚ glamorous‚ "in" buying shoes has become an emotional experience . Our business now is selling excitement rather than shoes. - Francis C. Rooney Modern Marketing Trends
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