R e g u l at o R y & m a R k e t e n v i R o n m e n t R e g u l a t i o n a n d consumeR pRotection in a conveRging enviRonment m Te l e c o m m u n i c a t i o n a r c h D e v e l o p m e n t 2 0 S e c t o r 1 3 Regulation and consumer protection in a converging environment March 2013 This report has been prepared for ITU by Rosalind Stevens under the direction of the BDT Regulatory and Marked Environment division. Please consider
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country relating to consumer protection and offering goods for sale over the Internet. The aim of consumer protection laws is to address the grievances of the consumers and protecting them from the unethical practices/ behavior or unfair trade practices of the manufacturer/ supplier (Ananymous‚ 2003). The central issues of the sales of goods online and the law include the development of e-commerce‚ the role of consumers‚ and regulation of e-commerce in regards to consumer protection‚ as well as a general
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CONSUMER PROTECTION ACT 1986 History of 1986 Act :- The consumer protection act‚ 1986 is one of the benevolent social legislation intended to protect the large body of consumer from exploitation. The act has come as a panacea for consumers all over the country and has assumed the shape of practically the most important legislation enacted in the country during the last few years. With the Introduction of this law‚ consumers now feel that they are in a position
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CONSUMER PROTECTION ACT‚ 1986 [Act No. 68 of Year 1986‚ dated 24th. December‚ 1986] An Act to provide for better protection of the interests of consumers and for that purpose to make provision for the establishment of consumer councils and other authorities for the settlement of consumers’ disputes and for matters connected therewith Be it enacted by Parliament in the Thirty-seventh Year of the Republic of India as follows: - CHAPTER I: PRELIMINARY 1. Short title‚ extent‚ commencement
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THE CONSUMER PROTECTION ACT‚ 1986 Though consumer is the purpose and most powerful motivating force of production‚ yet at the same time consumer is equally vulnerable segment of the whole marketing system. Attempts have been made to guard the interest of the consumer in a sporadic way till 1986‚ when Government of India enacted a comprehensive legislation-Consumer Protection Act‚ to safe guard the interest of the consumer than ever before. The Consumer Protection Act‚ 1986‚ applies to
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CONSUMER PROTECTION ACT: OBJECTIVE The consumer protection act was enacted in the year 1986‚ in order to mainly protect the interests of the consumer. There was widespread consumer movement back then. Who is a consumer...? Any individual who buys goods‚ which has been paid or will be paid Hires or avails a service by paying or with credit Goods and services obtained for commercial purposes are not included. Rights of a consumer A consumer has the following rights Right to safety Right to be informed
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Federal court rules Telephone Consumer Protection Act does not apply to commercial SMS text messages sent to cellular phones. The ruling came a few weeks ago in Satterfield v. Simon & Schuster‚ No. C 06-2893 CW‚ 2007 U.S. Dist. LEXIS 46325 (N.D. Cal. June 26‚ 2007)‚ a case involving the transmission of an SMS text message promoting a popular author’s "mobile club" to a cellular phone used by a seven-year-old child. The defendants‚ the publishing company that contracted for the transmission of
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IST THANE: A mobile phone manufacturing company and a dealer recently gave Rs 18‚900 as compensation to a resident of Mira Road in Kalyan for selling him a defective mobile. The compensation was paid following an order by theThane District Consumer Redressal Forum. The New Delhi-based phone manufacturerMeridian Mobile Pvt Ltd and the dealer had to pay the compensation to one Ravindra Raghuvanshi‚ who had purchased the Fly mobile handset for Rs 8‚900 that stopped functioning. The resident
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Introduction The Consumer Protection Act 1999 (CPA) is an act with the objective to protect the consumers’ right which came into force in Malaysia on 15th November 1999. Basically‚ the provisions of this act cover areas not covered by other existing laws. This act provides simple and inexpensive redressal to the consumer’s grievances and relief of a specific nature for example from ‘false’‚ ‘misleading’ or ‘deceptive’ as to conduct‚ representation or practice and that they shall not be practiced
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2013:36-46 ISSN 2319 – 7285 CONSUMER BEHAVIOUR ON CONSUMER DURABLES WITH REFERENCE TO BIJAPUR DISTRICT MR. PARAMANAND DASAR*‚ DR. S.G. HUNDEKAR** & MR. MALLIKARJUN MARADI*** *Research Student‚ Research and PG Dept. of Commerce‚ Karnatak University‚ Dharwad‚ Karnataka. **Professor Research and PG Dept. of Commerce‚ Karnatak University‚ Dharwad‚ Karnataka. ***Teaching Assistant‚ PG Centre Rani Channamma University‚ Bijapur‚ Karnataka. Abstract Consumer is nerve centre of the modern marketing
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