summary The purpose of this research report is to find out whether customers are interested in an online hypermarket. To analyze this‚ the research is divided in three topics. The first one discusses the interest from customers to buy online. The second looks at drivers and barriers for people to buy online. Finally‚ the third topic investigates the different product categories that Caddyhome should include in their assortment. To analyze these topics‚ a market research was conducted through a face
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Running head: SOUTHWEST AIRLINES Southwest Airlines William F. White Grand Canyon University Introduction Southwest Airlines took their first flight in June 18‚ 1971. The company got underway more then four years earlier but had a number of tough lawsuits against them before they were able to get their first plane up in the air. Southwest Airlines began serving the Texas cities of Dallas‚ Houston and San Antonio. And then in 1979‚ Southwest Airlines finally made their first voyage outside
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1 CAPACITY UTILIZATION IN INDIAN AIRLINES Danish A. Hashim* Sir Ratan Tata Fellow Institute of Economic Growth Delhi. 110 007. INDIA. E-mail: danish_hashim@yahoo.com April 2003 Abstract The financial performance of the state -owned Indian Airlines has deteriorated since 1989- 90. The main reasons cited for the poor financial performance of Indian Airlines include: rising fuel prices‚ excess staff‚ serving uneconomic routes and increasing expenses on insurance. However‚ low capacity utilization
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Airline deregulation is the process of removing restrictions on airlines affecting‚ in particular‚ which carriers are permitted to serve particular routes. As with other forms of deregulation‚ the terminology is sometimes criticised‚ since new forms of regulation are commonly developed to deal with problems such as the allocation of the limited number of slots available at airports. Airline services were historically heavily regulated‚ in part because of concerns about monopoly and oligopoly arising
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Singapore Airlines (SIA) began in 1947 as Malayan Airlines in a joint venture between the Malaysia and Singapore governments. However‚ due to political disagreements between Singapore and Malaysia in 1965‚ the two governments agreed to set up separated airlines‚ resulting in the formation of two bodies namely‚ Singapore Airlines and Malaysian Airlines System. Thus‚ Singapore Airlines was established in 1972 after the Republic of Singapore’s Independence from the Malaysia Federation. Singapore
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The airline was formed by the Dubai Government under a management agreement with Pakistan International Airlines (PIA) Using a PIA leased 737 and A300. On 25th October 1985‚ Emirates flew its first routes out of Dubai. In 1987 flights were started to London‚ Frankfurt and Istanbul. In 1992 Emirates Airlines expanded its services to Djakarta‚ Paris‚ Rome and Zurich. With a fleet of 113 aircraft‚ Emirates currently fly to over 100 destinations in 62 countries around the world. Unlike many other
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CASE PREPARATION : SINGAPORE AIRLINES 1. WHAT IS THE ‘SERVICE CONCEPT’ OF SINGAPORE AIRLINES?Singapore Airlines handles a strategy of Service Excellence which means they have to deliver an outstanding service to their customers all the time and on every aspect of the flying-experience. Furthermore they want to provide this high quality service in a safe‚ reliable and economical way‚ so this excellence also has to be cost-effective. Singapore Airlines understands that to give their customers the
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Southwest Airlines? How does this differ from the business model used at many other airlines‚ such as United and American Airlines? The business model that Southwest airline uses can be characterize as "keep it simple" that are they don’t fly everywhere they employ a point to point route system‚ no seating class distinctions‚ no choices on type of aircraft and simplest pricing structure. Southwest Airlines flies point to point which a lot differ from other operators like American Airlines and United
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Norwegian airlines started its operations in 1993 on a regional basis‚ however‚ only appeared on the market as a low-cost carrier on a small scale in 2002. The company is currently operating a mixt fleet of Boeing 787 and Boeing 737-800’s aircrafts. Now‚ Norwegian Airlines are holding eighteen destinations across Europe and USA. Norwegian Airlines succeeded to launch low-cost long haul flights from Gatwick to USA‚ and are currently awaiting AOC approval to launch flights from Ireland to US. This
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inflight services. This company is none other than Singapore airlines. The company was founded on 1st may 1947 and was known as Malayan Airways Limited which in 1972 split into Singapore airlines and Malaysian airline system. After this Singapore airlines went on to expand with newer aircrafts and airbuses. It went on to become worlds most awarded airline. With flights over 62 destinations in 35 countries over 6 continents. 0The airline is known for its excellent customer service‚ inflight service
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