Technology in Banking Towards Improving Business Performance and Customer Engagement Institute for Development and Research in Banking Technology (Established by Reserve Bank of India) Banking Technology – Towards Improving Business Performance and Customer Engagement resources |2 Foreword Technology today has become synonymous with banking and Indian banks have put in place a fairly strong infrastructure to leverage its benefits. IT has made a visible difference in the functioning
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A STUDY ON JOB STRESS AMONG THE EMPLOYEES OF BANKING SECTOR IN TRICHY REGION INTRODUCTION: Pressure is part and parcel of all work and helps to keep one motivated. But excessive pressure can lead to stress‚ which undermines performance‚ is costly to employers and can make people ill. Stress is ubiquitous and has become an integral part of everyday living‚ an unavoidable consequence of modern living. Stress is a condition of strain that has a direct bearing on emotions‚ thought process and
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what is known as the ‘Tertiary Sector’ of the economy. This ‘service industry’ is one of 3 other sectors in an economy‚ the 2 other sectors are: secondary sector and primary sector. The primary sector deals with ‘extraction’ such as farming‚ fishing & quarrying. The secondary sector deals with manufacturing and construction. ‘According to the theory the main focus of an economy’s activity shifts from the primary‚ through the secondary and finally to the tertiary sector. Fourastié saw the process as
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Introduction Universal Banking Why Innovations in Banking? Significance of IT Innovation in the Banking Sector Impact of Banking Innovations in a Developing Economy Innovations in Indian Banking Industry – An Update About ING Vysya Bank Innovations @ ING ING Vysya Bank making a difference in Indian Banking Industry Technology in Banking Conclusion References Pages 2 2 3 4 5 6 7 9 9 10 14 15 16 1 [MANAGERIAL INNOVATIONS @ ING] February 28‚ 2013 Executive Summary Banking in India originated
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INTRODUCTION BANKING SYSTEM IN INDIA What is a bank ? A bank is a financial institution that provides banking and other financial services to their customers. A bank is generally understood as an institution which provides fundamental banking services such as accepting deposits and providing loans. There are also nonbanking institutions that provide certain banking services without meeting the legal definition of a bank. Banks are a subset of the financial
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TABLE OF CONTENTS Introduction……………………………………………………………………………..…….2 Inclusive Banking………………………………………………………………......................3 Bottlenecks…………………………………………………………........................................3 Way Forward……………………………………………………………………………….....3 Why Priority Sector Lending………………………...………………………………….…….4 New Initiatives…………….…………………………………………………………….…….5 Plan for ICICI Bank……..………….……………………….…………………………….…..5 Product…………………………………………….…………………………………………..6 Channels of Distribution……………………………………………………………………
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Customer Relationship Management in Banking with a case on HSBC A Project Report presented to Dr. Shweta Dixit Faculty Member Narsee Monjee Institute of Management Studies Mumbai on March 21‚ 2007 in Partial fulfillment of the academic requirements for the Part Time MBA Programme by Mr. Kapil Bhatia (03) Preface The service industry has always been of vital component of all economies. It has become more so these days. From
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A Comparative Study of Islamic Banking in Pakistan: Proposing and Testing a Model BY Ashfaq Ahmad PhD Scholar 117/FUIMCS/Ph.D(MS)-2006 FACULTY OF MANAGEMENT SCIENCES 2009 A Comparative Study of Islamic Banking in Pakistan: Proposing and Testing a Model A thesis submitted to the FUIEMS Foundation University‚ Islamabad In partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY In MANAGEMENT SCIENCES BY Ashfaq Ahmad PhD Scholar FACULTY OF MANAGEMENT SCIENCES 2009 APPROVAL
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area to a low concentrated area‚ to facilitate national growth and development. But numerous external forces shape the market of bank service (Zeithaml‚ Bitner‚ and Gremler‚ 2009)). The service is affected by economic‚ technological‚ demographic‚ socio-cultural‚ political and legal factors. The level of prosperity‚ changing levels of disposal income‚ inflation rates‚ stock market performance‚ the rate of unemployment‚ shortages of raw material – all these affect the packaging and delivery of a bank
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BANKING SERVICES IN INDIA I. HISTORY OF BANKING IN INDIA There are three different phases in the history of banking in India. 1) Pre-Nationalization Era. 2) Nationalization Stage. 3) Post Liberalization Era. 1) Pre-Nationalization Era: In India the business of banking and credit was practices even in very early times. The remittance of money through Hundies‚ an indigenous credit instrument‚ was very popular. The hundies were issued by bankers known as Shroffs‚ Sahukars
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