Evaluation of Passengers’ Satisfaction in Nigeria Airlines Industry By Ayantoyinbo‚ Benedict Boye Department of Transport Management‚ Ladoke Akintola University of Technology‚ Ogbomoso‚ Nigeria benedictboye@yahoo.com and Ajiboye‚ Araoye Olarinkoye Department of Transport Management‚ Ladoke Akintola University of Technology‚ Ogbomoso‚ Nigeria rinkoyemii@yahoo.com Abstract This paper work focuses on customer satisfaction as a major outcome of marketing
Premium Airline Service system Customer service
Airline Sales and Marketing Introduction This report will evaluate the current marketing environment of the airline industry in Europe. This will involve looking into different area of the airline industry such as deregulation and open skies‚ current economic conditions‚ distribution channels‚ pricing and revenue management. It has been proved that the airline industry is probably one of the most competitive and complex industry in the world. According to Mintel report (2009) in the past decade
Premium Airline
The purpose of this report is to inform airline executives about the external forces affecting their industry and what they can do to keep up with the changing business atmosphere. The terrorist attacks of 9/11 had a grueling effect on the economy‚ and while most industries are almost back to their pre-9/11 financial status‚ the airline industry is lucky to break-even. This report will explain three leading trends that are forcing the airline industry to re-think their stance on strategic planning
Premium Airline Southwest Airlines Obesity
RUNNING HEAD: SEGMENTATION Segmentation and Target Market Leanne Gatin MKT/571 Marketing September 15‚ 2014 Isaac Owolabi Introduction The goal this week was to write about the segmentation of the industry of choice‚ as well as the target market of that industry. The industry of choice is Walt Disney Company. There are two major segmentations of the company. Those are the entertainment industry which is radio‚ movies‚ videos‚ and music CD’s‚ and consumer products which includes‚ clothing
Premium The Walt Disney Company Walt Disney Burbank, California
Home Assignment in Marketing Segmentation‚ Targeting‚ Positioning Prepared by: Eszter Oláh Course: BABS 2. Seminar Leader: József Kapitány Seminar: Every alternate Monday 8.00 9.30 Satisfying people ’s needs and making profit along the way is the purpose of marketing. However‚ people ’s needs differ and therefore satisfying them may require different approaches. Identifying needs and recognising differences between groups of customers
Premium Marketing Automobile Dacia Chaebol
going on out there now and in the future? Environmental influences in the broadest sense Macro/general environment: PESTEL Environmental influences related to the dynamics of the industry under question Competitive environment: Porter’s Five Forces (Porter‚ 1980) Example PESTEL The automobile industry Political – Climate change agenda – Fuel prices – Expansion of EU Economic – – – – Changes in disposable income Exchange rates Taxation Economic growth around the world
Premium Strategic management Barriers to entry
1978‚ The Airline Deregulation Act was purposed and signed by President Jimmy Carter. This federal law came into existence for two main reasons; stated by Carter (1978)‚ “to help our fight against inflation‚ and to ensure American citizens of an opportunity for low-priced air transportation. Today’s motives in the airline industry go way beyond economic decisions for themselves as well as their shareholders. Nowadays‚ businesses are an essential part of society and the airline industry must exceed
Premium Southwest Airlines Delta Air Lines Lufthansa
Emirates Airlines‚ the world’s biggest international carrier based in Dubai‚ United Arab Emirates‚ founded and owned by the government of Dubai is the largest airline in the Middle East and certainly the best. It has a fleet size of 222 which flies to exactly 164 destinations and expanding. It has approximately 56‚725 employees and I feel proud to tell that I was one of them. There are a number of economic‚ social‚ cultural‚ environmental‚ political‚ governmental and competitive factors which affect
Premium United Arab Emirates
Company Introduction‚ Market Segmentation‚ and Product Positioning Tim Ilderton Adina Scruggs Marketing Management-MKT 500 October 25‚ 2012 The company that I am making this marketing plan for is called “Cheers to your Health‚ Innovations for the Body and Soul”. “Cheers To Your Health” was founded in 1990 in North Carolina. Our founder Tim Ilderton was suffering with depression and struggling with his weight. He was unable to get himself motivated to go to the local
Premium Medicine Health care Health economics
Anti-trust issues on American airline industry The first airline company that provides air transport services for traveling passengers and freight was established in early 1920s‚ and also at that time‚ Queensland and Northern Territory Aerial Services (QANTAS) was formed‚ and continues to operate. Over 90 years‚ the world has changed a lot. Now there are over two thousand airlines operating more than 23000 aircrafts providing services to over 4000 airports all over the world. Passengers can easily
Premium Airline Federal Aviation Administration Continental Airlines