Assignment #2 Operations Strategy 5/28/13 BMW of Minnetonka BMW of Minnetonka is a well renowned automotive dealership that I have selected to write about. The company is owned by (TCA) Twin Cities Automotive group. The value discipline that we operate under is customer intimacy. I have been working here under management as an assistant for over three years now. BMW of Minnetonka has maintained its customer intimacy through the four C’s‚ target marketing‚ and ultimately the customer
Premium Marketing Sales Consultative selling
Key operations questions Chapter 1 Operations management ➤ What is operations management? ➤ Why is operations management important in all types of organization? ➤ What is the input–transformation– output process? ➤ What is the process hierarchy? ➤ How do operations processes have different characteristics? ➤ What are the activities of operations management? Chapter 2 Operations performance ➤ Why is operations performance important in any organization? ➤ How does the operations function incorporate
Premium Management Operations management
Introduction to operations management Learning outcomes After reading this chapter you will be able to: ➜ Define what is meant by operations management ➜ Understand the nature of operations within an organization ➜ Explain what an operations manager does and the role he/she plays in an organization ➜ Discuss the similarities and differences between the manufacturing and service sectors of the economy ➜ Explain the similarities and differences between customer processing operations‚ materials processing
Premium Management Organization General Electric
position itself as the low-price leader—usually a significant advantage among price-sensitive market segments. Second‚ firms with lower costs also generate higher margins‚ giving them the option of spending of spending more than the competition in marketing activities‚ improved
Premium Service system Management Service
Google+Search Functions and Activities of Operations Management August 11th‚ 2009Leave a commentGo to comments Operations management involves the management of human‚technology and system resources.The operations management functions‚like in other management disciplines‚ include planning‚directing‚organizing‚staffing‚motivating and controlling to achieve the set organizational goals. In addition to the above management functions operation managers perform many other activities as given
Premium Management
Topic 1: Introduction to Operations Management Operations - The part of a business organization that is responsible for producing goods and services Operations Management - management of systems or processes that create goods and/or provide services - Science and art of ensuring that goods and services are created and delivered successfully to customers Operations Managers - make decisions regarding the operations function and its connection with other functions - plan and control the production
Premium Process management Management Customer
the environment‚ where competition reaches outstanding levels and variables such as consumer demand are increasingly more difficult to analyze and predict‚ it all comes to the abilities of managers to keep their companies successful. CEO’s‚ marketing and operations managers‚ they all play a vital role in the profitability of their companies‚ no matter if they are small regional companies or large multinational corporations. Since the start of the economic crisis in 2008‚ all national economies face
Premium Management Customer
Role of operation managements within an organisation The Operation management is the activity of managing the resources which produce and deliver products and services. It is one of the core functions of any business. Operations function is the part of the organisation that is responsible for this activity. Every organisation produces some type of product or services so it has an operations function. However not all organisations call the operations function by its name. The people who have the
Premium Management
The tour operation sectors Tour operators are businesses that merge 2 or more travel services together e.g. accommodation‚ transport‚ tour guide‚ catering and sell them through travel agencies or directly to the consumers as a single product that is called package tour. The package tour might be the combination of services that the consumer wants to get her hand on. Customers chose tour operators rather than organising a holiday independently because it offers a hassle free‚ secure and most of
Premium Travel agency Tour operator Travel agencies
WORKING WITH PEOPLE OR WORKING WITH MACHINES Based on the matter of working partners‚ generally different people have different favorite kinds of occupations. Some people prefer occupations in which they work primarily with machines. Others choose professions in which they work with people. Each of the two types has its own advantages‚ and which one suits a person best depends on his personalities and fields of professions. Personally I would prefer working with machines‚ for I enjoy the feeling
Premium Preference Motivation Consumer theory