V S M 2013 VALUES SURVEY MODULE 2013 MANUAL by Geert Hofstede and Michael Minkov NOT TO BE COPIED IN WHOLE OR IN PARTS WITHOUT THE WRITTEN PERMISSION OF THE COPYRIGHT HOLDER Release May 2013 Copyright @ Geert Hofstede BV rights@geerthofstede.nl ; www.geerthofstede.eu Contents Page 1. Purpose of the VSM 2013: comparing national samples 2 2. The VSM 2013 is not for comparing individuals 3 3. The VSM 2013 is not for
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Air Accidents and Investigation Procedures Air Accidents * This is an occurrence associated with the operation of an aircraft where as a result of the operation of an aircraft‚ any person (either inside or outside the aircraft) receives fatal or serious injury or any aircraft receives substantial damage. The occurrence is also not caused by the deliberate action of one or more persons and that leads to damage or injury. Types of Air Accidents * Pilot Errors - either an airplane pilot
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Chapter 6: Multiple Choice Questions 1. "Quality is defined by the customer" is a. an unrealistic definition of quality b. a user-based definition of quality c. a manufacturing-based definition of quality d. a product-based definition of quality e. the definition proposed by the American Society for Quality Control 2. Which of the following is not one of the major categories of costs associated with quality? a. prevention costs b. appraisal costs c. internal failures d
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Tower‚ 7 Gloucester Road‚ Wan Chai‚ Hong Kong 6 September 2013 Mr Aris Chu 3/F‚ 8 York Road Kowloon Tong‚ Hong Kong Dear Mr Chu RE: Working Holiday Scheme Thank you for your letter dated 2 September enquiring about our working holiday scheme. We are glad to provide the information you need. Our department has been holding the working holiday scheme for the past 15 years and this scheme aims to provide an opportunity for young adults to work over seas. Our team will ensure that
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respect. * Refrain from calling their employers by first names – preferring instead to call them “Mr/Mrs/Miss” and followed with their surname/personal name or simply “Sir/Madam/Boss”. * Practise the “arrive before the boss‚ leave after the boss” working hours. Collectivism * Speaking up about individual efforts to complete a task – even if you did complete the task on your own. It is advisable to say “Mr Pang‚ I have managed to draft out a comprehensive business proposal with the help of my
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The film “Working Girl” illustrates the feministic fight and struggles of women in the work force in the 1980s to the present‚ every contradiction relates to the main problems that women face. The two main women characters in “Working Girl” represent the two types of stereotypes of women that establish themselves in the corporate world‚ Kathrine Parker and Tess McGill. Despite the film being an inspirational feministic story‚ the writer Kevin Wade created a love plot between the main character‚ Tess
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Non-Performing Assets NPA is a loan or an advance where: i) Interest and /or instalment of principle remain overdue for a period of more than 90 days in respect of a term loan ii) The account remains ‘out of order’ for a period of more than 90 days in respect of an overdraft or cash credit iii) The bill remains overdue for a period of more than 90 days in case of bills purchased and discounted iv) Any amount to be received overdue for a period of more than 90 days in respect of other accounts
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5 basic operations performed by computer system Inputting Storing Processing Outputting Controlling The internal structure of a computer looks like above: Input unit: Input unit links the external environment with the computer system. Data and instruction must be entered to the computer before performing any competition. Data or instructions can be entered through input devices eg. Key board‚ or any other input devices. Input unit transferred this data into binary coded in short input unit
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during the 1990s‚ Harrah’s capped the business growth. However‚ the company rather chose to make use of an existing advantage – customer loyalty‚ instead attempting to create new resources. A marketing database contains information about individual customers or potential customers that is relevant to the marketing process. DBM is an important tool to build up customer relationship and increase the loyalty. To strengthen the loyalty competency‚ requiresd Harrah’s to process sophisticated database analysis
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test1. The four decision areas in operations management are: A) Planning‚ technology‚ inventory‚ control B) Process‚ quality‚ capacity‚ inventory C) Process‚ quality‚ technology‚ capacity D) None of these 2. Capacity decisions: A) Include forecasting and scheduling B) Include inventory control C) Require management of personnel D) None of these 3. Inventory decisions and control systems involve: A) Determining what to order‚ how much to order and when to order B) Tracking the flow of
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