Boeing Everett * Introduction * Lean Efforts * 777 Floor Grid Component Delivery Improvements * 747 Line Side Supply and Simplified Ordering System * Chemical Point of Use Stations * 767 & 747 Wing Seal Moving Lines * 747 Horizontal Stabilizer Project Introduction Boeing is implementing Lean projects in various ways throughout its Everett Plant. The Company created an overall Lean Group to assist in the development and implementation of Lean initiatives throughout the
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The Boeing 767 is a mid-size‚ wide-body twin-engine jet airliner built by Boeing Commercial Airplanes. It was the manufacturer’s first wide-body twinjet and its first airliner with a two-crew glass cockpit. The aircraft has two turbofan engines‚ a conventional tail‚ and‚ for reduced aerodynamic drag‚ a supercritical wing design. Designed as a smaller wide-body airliner than preceding aircraft such as the 747‚ the 767 has a capacity of 181 to 375 persons and a design range of 3‚850 to 6‚385 nautical
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• What is global marketing? How does it differ from “regular” marketing? Marketing is an organizational function and a set of processes for creating‚ communicating‚ and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders. One difference between "regular" marketing and "global" marketing is the scope of activities. Marketing activities center on an organization’s efforts to satisfy customer wants and needs with products
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Marketing 6503: Strategic Marketing Management (Summer 2010) Instructor: Dr. Kyeong Sam Min Office: 343-B Kirschman Hall Office Phone: (504) 280-6195 E-mail: kmin@uno.edu Office Hours: Tuesday and Thursday 5:00 – 6:00 pm or by appointment Class Hours: Tuesday and Thursday 6:00 – 8:45 pm Prerequisites: • MKT 3501‚ MKT 4400‚ ENMG 6101 or departmental consent. Required Text: • Philip Kotler and Kevin Keller (2009)‚ A Framework for Marketing Management‚ 4th edition
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Create a Marketing Plan A good marketing plan can shape the way you connect to your existing customers and attract new ones. It can also help you determine the types of customers you should target‚ how to reach them and how to track the results so you learn what works to increase business. If you don’t have a marketing plan‚ creating one is not difficult. A successful marketing plan doesn’t have to be complex or lengthy‚ but should contain enough information to help you establish‚ direct and coordinate
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and execution. 1. Winning organizations devise and maintain a clearly stated‚ focused marketing strategy The marketing strategy is a simple value proposition that is based on a deep understanding of the customers. It is an organization’s ability to create superior value for its customers and‚ in the process‚ give it a competitive edge over its rivals. If a company has a clear and focused marketing strategy‚ it is more likely to succeed than if it has an unstable strategy‚ such as Kmart‚ who
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The key is not just the invention but the capability to innovate by bringing the product successfully to the market. An important point to remember is that focus of innovation should be providing new solutions which better meet customer needs. Innovative solutions often do not require major breakthroughs in technology. For example Direct Line became the leader in car insurance by removing the need for brokers through its telemarketing campaigns. Or Dell became the profitable computer company just
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steps simple or complex‚ customer involvement Chapter 2: Conceptual framework of the book: the gap model of service quality Customer gap: difference between expected service and perceived service 1) Gap 1 - the listening gap a. Inadequate marketing research orientation b. Lack of upward communication c. Insufficient relationship focus d. Inadequate service recovery 2) Gap 2 - the service design and standards gap a. Poor service design b. Absence of customer-driven
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Chapter 5 Nordstrom Q1: How else can Nordstrom continue to provide exceptional customer service and increase brand loyalty? It could expand its CRM to reach more customers with their services. Compared to its competitors Nordstrom should improve on their online advertisements and presence. A more advanced feedback system will create more loyalty as customers realize that Nordstrom cares about their complaints. It also allows to improve on the service quality. Blogs that announce and review new
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1. Marketing in Today’s Economy (26) (27) Commodity Hell - Bad economy (commoditization‚ low price leaders do well‚ starbucks example) (28) The Challenges and Opportunities of Marketing in Today’s Economy Advances in computer‚ communication‚ and information technology forever changed the world Power Shift to Customers Massive Increase in Product Selection Audience and Media Fragmentation Changing Value Propositions Shifting Demand Patterns
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