FOUR SEASONS Overview of Management Trainee Training Plan [Roots - Twelve months] GOAL: The objective of the Management Training Program is to develop graduates of Hospitality Programs into strong operational managers at the hotel where they are placed. The program is designed to ease the transition from the academic environment into the hospitality industy Month 1: • • • • • Assigned to department where trainee will complete his/her initial training Introduced in the hotel as a Management Trainee
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The Four Season ’s sets the bar for achieving the highest quality of service in the hospitality industry. It was founded in 1960 and still obtains the same goal: "Our objective is to be recognized as the company that manages the finest hotels‚ resorts‚ and residence clubs wherever we locate." With this is mind Four Seasons Hotels are also very particular on the employees that work for them‚ they need to all share the same passion to serve. The Four Seasons ’ firmly believes in the golden rule‚ "treat
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CASE Study 1 Four Seasons Goes to Paris MGMT 810 Four Seasons Goes To Paris One of the worlds leading operator of luxury hotels in business for the last thirty years Four Seasons is successful due to exceptional personal customer service‚ adhering to standards‚ at the same time adopting to local customs and blending with the environment. While staying at Four Seasons guests can be assured they will get individual personal attention and exceptional service with no excuses whatsoever. At Four
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1. Company – Four Seasons Hotel Company History: Four Seasons Hotel‚ Inc is a Canadian-based international luxury‚ five-star hotel Management Company. It is one of the world’s most admired and successful luxury hotel chains‚ and has been named by Fortune consecutively for 16 years as one of “100 Best Companies to Work For” since 1998. The company was also awarded the “Best Business Hotel Chain Worldwide” by Business Traveller. Four Seasons Hotel was founded in the 1961 in Canada by Isadore Sharp
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Four Seasons Hotels (FSH) is a Canada-based privately held company that owns and operates hotels‚ resorts and residence clubs. The company manages 83 hotels and resorts in 35 countries. It primarily operates in Canada‚ Singapore‚ Thailand‚ Australia‚ the UK‚ Ireland and Japan. It is headquartered in Toronto‚ Canada. The company offers accommodation‚ spa‚ and catering services for weddings‚ events‚ and corporate meetings. It also provides leisure activities‚ including golfing‚ skiing‚ tennis‚ fishing
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University Barnes & Noble Case Analysis Fall 2014 Introduction/Environment With operations in 24 countries‚ the Four Seasons hotel has gained a reputation for being one of the most well renowned luxury hotels in the world. In order to offer the most quality service and comfort to customers‚ the Four Seasons places an emphasis on offering personalized service. Tangible features are also of great importance to the luxurious status of the hotel. Perceptions of quality service
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Executive summary This hotel is placed in Langkawi and it has relax‚ calm and beautiful view. It surrounded by mangrove plant and attractive rooms. Each rooms has fully accommodates and this hotel also provided comprehensive facilities such as spa‚ fitness center‚ restaurants‚ golf yard‚ pools and so on. In addition‚ the guests can enjoy themselves by watching the birds‚ kayaking‚ scuba diving and other outdoor activities. This hotel has offered tour guide to bring them to the specific location
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Evaluation of an eCommerce Site www.thebonbon.ie The Bon Bon Traditional Sweet Shop Monaghan Town Co. Monaghan eBusiness Project BBUS Year April 2014 Presented by Bryan M. O’ Sullivan Table of Contents 1.1 Introduction …………………………………………… 1.2 Product.………………………………………………... 1.3 Price.…………………………………………………… 1.4 Promotion ……………………………………………… 1.5 Place .…………………………………………………… 1.6 Geographical Policy .…………………………………… 1.7 Returns Policy .………………………………………….
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History Welcome to Four Seasons Tanning‚ the quintessential consultant for today’s salon owner. From the hottest new arrivals in lotions‚ to the most advanced tanning beds on the market‚ Four Seasons gives you everything you need to run a successful salon‚ and for those thinking of opening a salon. Four Seasons Sales and Service is the one source solution. Saving time and stress by putting decades of experience to work to help your salon profit. Four Seasons Sales and Service is a professional
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Delivering High and Personal Customer Service 2. Leverage the website for marketing purposes‚ focus on increasing revenues and not necessarily reducing costs. 3. Establish and manage a customer awareness database to be leveraged by all Four Seasons properties. 4. Solicit select feedback from customers regarding use of technology‚ e.g. concerning automated checkout (i.e. should it be an option). 5. Implement a ’Seasons Pass’ - rewards program to enhance customer service and loyalty. Rationales:
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