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    A company’s total promotion mix- also called its marketing communications mix –consists of the specific blend of advertising‚ public relations‚ personal selling‚ sales promotion‚ and direct-marketing tools that the company uses persuasively. Advertising- Any paid form of non personal presentation and promotion of ideas‚ goods‚ or services by an identified sponsor. Sales promotion- Short-term incentives to encourage the purchase or sale of a product or service. Personal selling- Personal presentation

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    Q.1 (b) Determine the perspective on Advertising. ANS. 1 (B) As a consumer‚ you are exposed to hundreds and maybe even thousands of commercial messages every day. They may appear in the form of billboards‚ like the Altoids campaign‚ or in the form of newspaper ads‚ TV commercials‚ coupons‚ sales letters‚ publicity‚ event sponsorships‚ telemarketing calls‚ or even e-mails. These are just a few of the many communication tools that companies and organizations use to initiate and maintain contact

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    Intro to Marketing / CASE STUDY 1 Professor Coelho Coffee Wars: Starbucks vs. Dunkin Donuts Using the attached article‚ information from the textbook (especially from chapters 3 & 4)‚ the article brief in your textbook (pg 163)‚ and especially other outside resources‚ thoroughly explain the following questions. Be sure to answer ALL parts of the question. Your Case Study should be no longer than 3 typewritten‚ double spaced pages. Choose only ONE company (Dunkin Donuts OR Starbucks) to

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    From the economic system ’s point of view‚ the role of marketing intermediaries is to transform the assortment of products made by producers into the assortment of products wanted by ________. 4) ________ conflict‚ which occurs between different levels of the same channel‚ is more common than ________ conflict‚ which occurs among firms at the same level of the channel. 5) Which of the following are the three major types of vertical marketing systems? 6) The most common type of contractual

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    Table of contents Introduction 2 Body 2 Marketing management philosophy 2 Marketing Orientation 3 Marketing environment 4 Macro external environment 4 Micro internal environment 5 SWOT analysis 6 Strengths 6 Weakness 6 Opportunity 7 Threats 7 Marketing Research 7 Customer Analysis 8 Consumer Buying Behaviour 8 Targeting Customers 8 Marketing mix 9 Positioning 9 The Four P’s 9 Conclusion and recommendation 10 Reference 12 Watsons Marketing Research Introduction Watsons Your Personal

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    com/fashion/fashion-articles/christopher-bailey-interview-1211 3) http://all-about-uk.blogspot.hu/2011/02/burberry.html 4) http://www.thedrum.com/news/2011/09/01/burberry-devotes-60-marketing-budget-digital 5) http://www.slideshare.net/belang64/ryan-belanger-burberry-digital-marketing-strategy#btnNext 6) http://brandburberry.wordpress.com/2011/10/20/assignment-4-burberry-marketing-program/

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    Authors xvi 1. Introduction: Marketing for Hospitality and Tourism CHAPTER OBJECTIVES CUSTOMER ORIENTATION WHAT IS HOSPITALITY AND TOURISM MARKETING? MARKETING IN THE HOSPITALITY INDUSTRY Importance of Marketing Tourism Marketing MARKETING HIGHLIGHT 1-1 Needs‚ Wants‚ and Demands Products Value‚ Satisfaction‚ and Quality Exchange‚ Transactions‚ and Relationships Markets MARKETING HIGHLIGHT 1-2: UNDESIRABLE CUSTOMERS Marketing MARKETING MANAGEMENT MARKETING MANAGEMENT PHILOSOPHIES Manufacturing

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    space which can pave the way for them to sneak in the minds of the consumers. Once settled in they begin playing with the brain eventually creating and modifying concepts called “needs” which would have never existed. The traditional concept of marketing was only about sales or meeting the “current needs” of a consumer. But the same cannot be felt‚ today with the number of firms on the rise in the same industry‚ state and even the same street. Everyone is in a race either to: * Capture a customer

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    FISHY BUSINESS General outline of presentation History‚ Products and services → (introduce 3 categories‚ talk about ornamental fish‚ markets served‚ focus on arowana)‚  4Ps for arowana‚ customer segmentation for arowana‚ Recent performance (drop in profits‚ focus on Arowana)‚ PESTEL (focus on points that lead to fall in profits)‚ Porter’s (focus on points that lead to fall in profits)‚ SWOT (focus on points that lead to fall in profits)‚ Recommendations ‚ END. What people are looking out for

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    six times higher than the costs of retaining old ones 5. Which of these is not part of the marketing concept? Matching competitors’ offering 6. What is the purpose of production orientation focus? The purpose of the organisation is to manufacture the highest quality products 7. Which of these is not a feature of a market driven business? They stick with the same products 8. Why do marketing-orientated companies attempt to create customer value? In order to attract and retain customers

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