Chapter 1 Introduction to Operations Management True/False 1. Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organization’s goods or services. Answer: False Page: 4 Difficulty: Easy 2. Often‚ the collective success or failure of companies’ operations functions will impact the ability of a nation to compete with other nations. Answer: True Page: 4 Difficulty: Easy 3. Companies are either producing
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Samsung case 1. How was Samsung able to go from copycat brand to product leader? In 1993‚ Lee unveiled “new management” which is a top-to-bottom strategy for Samsung to make Samsung become a bigger and more powerful company that would also eliminate Sony as the biggest consumer electronics firm in the world. To achieve this Samsung hired a new group of young designers who unleashed new products. Samsung abandoned low-end distributers‚ and build strong relationships with specialty retailers
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Memo#1 TiVo Case Marketing Management Cheng Zhang QUESTION ONE: Briefing the CEO TiVo is adding subscribers at healthy pace‚ but faces some serious issues that need to be resolved if the company is to move forward or remain viable. I believe there are three crucial areas that we should address: revenue enhancement‚ marketing‚ and research. The first issue is revenue enhancement - to generate positive cash flow. Due to competitive pressures and the general inertia potential customers
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Chapter 01 Introduction True/False Questions 1-1. The basis for the practice of labor relations within a unionized employer is a contract negotiated by the parties. Answer: True Difficulty: Easy Blooms: Remember Page: 1 1-2. Stock markets create the opportunity to make ownership highly liquid by providing an institutionalized mechanism for the purchase and sale of shares. Answer: True Difficulty: Easy Blooms: Remember Page: 1 1-3. Operational decisions are made by the managers
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Although e-commerce application is not very popular in Sri Lanka‚ there are several organizations which successfully apply e-commerce in their business. One of the such organization is Kapruka (www.lanka.info). The main objective of Kapruka is to provide online shopping facilities. In addition they have wide range of services for customers. They are gift delivery in Sri Lanka‚ photo print and delivery to customers‚ download Sinhala Mp3‚ rent a car in Sri Lanka‚ astrology services‚ and obtain
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COMM 225: Production & Operations Management TOPIC: PROJECT MANAGEMENT – QUESTIONS (To be solved in class) Q1 (Ref: Q. 17-7‚ p658 of textbook): Three recent university graduates have formed a partnership and have opened an advertising firm. Their first project consists of activities listed in the following table. (a) Draw the precedence network. (b) What is the probability that the project can be completed in 24 days or less? In 21 days or less? (c) Suppose that now is the end of the seventh day
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| | Universidad Pablo de Olavide Víctor Rubio Malo de Molina | [Case Study – ZAra] | Marketing Management – First Assignment | Contents Case preparation 3 - Write a brief synopsis of the company background 3 Questions to answer: 4 - Explain the evolution of fashion market (product‚ environment‚ target…). 4 - Which are the most important differences between “Marketing orientation” and “Market Orientation”? What do you think is better nowadays? 4 - Why Inditex and
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1.0 Total Quality Define total quality & quality. Total Quality: an approach of doing business that attempts to maximize the competitiveness of an organization through the continual improvement of the quality of its products‚ services‚ people‚ processes‚ and environments Quality: a dynamic state associated with products‚ services‚ people‚ processes‚ and environments that meets or exceeds expectations and helps produce superior value. List the elements of total quality 1. Strategically based: Comprehensive
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Revenue increase for the customer during the same time Break Even Quantity= FC /(P - VC) Break Even Revenue=FC/[(R-COGS)/ R] PED=% Change in Quantity demanded/% Change in Price CPM= cost/(% watching x population)x 1000 Marketing definition: * Marketing without a price? As long as there is an exchange: non-profits or government agencies can provide concepts‚ leadership or services in exchange for empathy‚ understanding‚ following * Direct competition: Delta competes against United
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relates to duties of project management as the ability to understand that effective leadership is part of the emotional and relational transactions between subordinates and themselves. The five elements of emotional intelligence are so critical to successful project management because the PM can develop the kind of direct‚ supportive relationships that are critical to creating and guiding an effective team. 5. The trait that is the most critical to project management is basic honesty‚ because if
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