Chapter 1 New Perspectives on Marketing in the Service Economy GENERAL CONTENT Multiple Choice Questions 1. For-profit firms seek to achieve ____________ profits subject to ____________ constraints‚ although not-for-profit service suppliers seek to achieve ____________ profits subject to ____________ constraints. a. social; financial; financial; social b. social; financial; social; financial c. financial; transactional; social; regulatory d. financial; social; social; financial e. transactional;
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the stakeholder interaction model. d. a two-way street. e. a continuum. ANS: A PTS: 1 6. Which of the following industries tends to generate a high level of trust from consumers and stakeholders? a. Insurance b. Technology c. Banks d. Mortgage lenders e. Financial services ANS: B PTS: 1 7. Which of the following is not a benefit that primary stakeholders tend to provide to organizations? a. Supplies of capital and resources. b. Expertise and leadership c.
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Module C Legal Liability True / False Questions 1. Auditors are potentially liable for monetary damages and subject to criminal penalties for failure to perform professional services properly. True False 2. Auditors cannot be held liable to their clients for failure to detect material management fraud. True False 3. Joint and several liability is a doctrine that allows a successful plaintiff to recover the full amount of a damage award from any defendant regardless
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Chapter 1: Introduction to Quality TRUE/FALSE 1. People view quality subjectively and in relation to differing criteria based on their individual roles in the production-marketing value chain. ANS: T PTS: 1 DIF: Difficulty: Easy NAT: BUSPROG: Analytic TOP: A-head: Defining Quality KEY: Bloom’s: Knowledge 2. The transcendent definition of quality provides a means by which quality can be measured or assessed as a basis for practical business decisions. ANS: F PTS: 1 DIF: Difficulty:
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Principles of Risk Management and Insurance‚ 11e (Rejda) Chapter 1 Risk in Our Society 1) Traditionally‚ risk has been defined as A) any situation in which the probability of loss is one. B) any situation in which the probability of loss is zero. C) uncertainty concerning the occurrence of loss. D) the probability of a loss occurring. Answer: C Question Status: Previous Edition 2) Objective risk is defined as A) the probability of loss. B) the relative variation of actual loss
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CHAPTER 1 1. Which of the following would NOT lead to an improvement in the hiring system of an organization? |a. |communicate to the hiring managers about their annoying interview habits | |b. |use scientific methods and efficient selection methods | |c. |determine the motivations of job seekers |
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Questions Chapter 01 The Concept of Strategy True False Questions Question title Question stem Choice Difficulty 1 Easy 2 Medium 3 Hard Reference link Topic TF01.01 Strategy is a detailed plan and a program of instructions that every member of the organization must carefully follow to ensure success F 1 Introduction and objectives Strategy definition TF01.02 Strategy is a unifying theme and a general guideline T 1 Introduction and objectives Strategy definition
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Project Management: Achieving Competitive Advantage‚ 3e (Pinto) Chapter 1 Introduction: Why Project Management? 1.1 True/False Questions 1) Projects‚ rather than repetitive tasks‚ are now the basis for most value-added in business. Answer: TRUE Diff: 1 Section: 1.0 Introduction Skill: Factual AACSB Tag: Reflective 2) Projects are typically ongoing‚ day-to-day activities that have goods and services as outputs. Answer: FALSE Diff: 2 Section: 1.1 What Is a Project? Skill:
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Chapter 3—Emphasizing Informal Institutions: Cultures‚ Ethics‚ and Norms TRUE/FALSE 1. In situations where formal institutions are unclear or fail‚ informal institutions play a more important role in reducing uncertainty. ANS: T OBJ: 3.1 2. ANS: F OBJ: 3.1 PTS: 1 DIF: Easy REF: p. 62 NAT: AACSB: Tier 1 Communication; Tier 2 Environmental Influence Informal institutions are based on the rules and legal systems of an economy. PTS: 1 DIF: Easy REF: p. 63 NAT: AACSB: Tier 1 Communication; Tier 2 Legal
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Biology: Concepts and Connections‚ 6e (Campbell) Chapter 4 A Tour of the Cell Multiple-Choice Questions 1) Which of the following statements about cells is true? A) All cells have cell walls. B) All cells have internal structures that move. C) All cells are attached to other cells. D) All cells are motile. E) All cells have static organelles. Answer: B Topic: Opening Essay Skill: Factual Recall 2) Light microscopes A) can
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