(BRTC) Letter of Transmittal 29 August‚ 2012 To Tarafder Md. Mehedi Al_Masud Course Teacher School of Business Studies Southeast University Dear Sir‚ With due respect‚ we are submitting this report on the basis of service industry “BRTC ”. We took help from our course teacher Tarafder Md. Mehedi Al_Masud from internet and used our creativity. This report is only for academic purpose. This is not at all for regular activities. I therefore‚ request your favor to accept
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Individual Project: Calbee Potato Chips (FMCG) (a) Define Category: Category for Calbee potato chip would be Product Category and the product falls under potato chip snack industry. This report will be specifically be looking at only the potato chip snack industry and will be observing other competing products with same features. Additionally‚ no other snack industries will be discussed in this report; such as‚ apples‚ pies and cakes etc. When observing the snack market‚ potato chips can form
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American Association of Marketing‚ could be “a name‚ term‚ symbol‚ design or a combination of them intended to identify goods or services of one seller or a group of sellers and to differentiate them from those of competitors”. After 1922 when the initial product “vegemite” was invented and had to be positioned at the Australian Market through different kinds of commercials for television‚ radio‚ contests‚ a new challenge appeared for the Kraft Foods Inc. Company. Although the product was very popular in
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Augmented Product The concept of the augmented product arises from the need to differentiate a generic product from those of its competitors. Brands cannot exist in the long-run unless consumers can distinguish it from others. The more distinctive a brand position‚ with favorable attributes that the customer considers important‚ the less likelihood that a customer will accept a substitute. To attract and retain consumers‚ the brand must convince them that it is relevant to the consumer’s individual
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Research is evidenced-based / Empirical - Correlation between variables - Regression (Multi-Linear Regression) - Mixed Method - Quantitative then Qualitative - Qualitative then Quantitative Customer Satisfaction = Sum of Service Elements Facilitates service improvements‚ increases profits Performance is measured by asking questions about satisfactions Performance = Satisfaction Week 12 & 13 Tutorial Chapter 13 & 14 1. Describe the factors that may encourage or inhibit a
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Marketing New Product Assignment Case 1 Introduction: This case is largely based on Vanessa O ’Connell‚ "Food for Thought: How Campbell Saw a Breakthrough Menu Turn into Leftovers‚ the goals we need to reach is to gain the understanding of this company‚ why they can get the innovation and how they can manage it‚ also we can learn the experience of this company. The back ground of the company: In 1990‚ Campbell Soup was the undisputed
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DELIVERING SERVICES Understanding service products (once more ;) Services are performance‚ rather a thing‚ and they are experienced rather than owned… Customers participate in service delivery. Service delivery occurs in real time. Services have front end and backstage. Services have a core and supplementary elements. … (What else?) Designing and delivering services. Figure 1. Planning‚ creating‚ and delivering services. Service delivery process is configured additionally. Figure 2. Service delivery
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to educate themselves on the home buying process‚ as for what online real estate customers are looking for‚ detailed property descriptions top their lists‚ followed by disclosure of all transaction fees‚ customer service contacts via toll-free numbers‚ performance guarantees from service providers and sales data comparisons. (www.businesstown.com/Internet/ecomm-definition.asp) Chapter 2 Introduction 2.0 Historical Development. The term electronic commerce has changed over time. Originally
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My community service experience was a very interesting experience because I had to work with elderly people at Brookdale Hospital: The Schulman and Schachne Institute for Nursing and Rehabilitation. The Schulman and Schachne Institute are located at Brookdale Plaza. The Schulman and Schachne Institute for Nursing and Rehabilitation is a voluntary‚ non-profit‚ residential healthcare facility dedicated to providing the highest quality of medical care in a homelike environment
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As a twenty-year veteran of the fire service and a seven-year company officer‚ San Diego Fire-Rescue Department (SDFD) is a leading organization in the fire service. During this time‚ I have gained valuable knowledge and experience. My greatest strengths are interpersonal skills‚ administrative skills‚ and the ability to adapt. Some of the challenges I expect to encounter are‚ no longer working on a four-person crew and now managing a battalion of thirty plus personnel. Working in a diverse high
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