licensed‚ expansion restricted and locations for setting up plants decided by the government. Two wheeler productions were under a lakh during the 70’s and iconic brands like Royal Enfield’ s bullet and Bajaj Auto’s Chetak won the hearts of Indian consumers. "There was dowry and chetak. Dowry was bad and chetak good‚� says Rahul Bajaj‚ chairman‚ Bajaj Auto After almost decades of a monopoly for Bajaj Auto‚ things began to change. The 70’s and 80’s saw new manufacturers like LML Scooters India and
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What is Consumer Learning? Consumer Learning is the process by which individuals acquire the purchase and consumption knowledge and experience they apply to future related behavior. Most of the learning is incidental. Some of it is intentional. Basic elements that contribute to an understanding of learning are: 1. Motivation 2. Cues 3. Response 4. Reinforcement There are 2 theories on how Individuals learn: 1. Behavioral Theory 2. Cognitive Theory Both contribute to an understanding
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CONSUMER PROTECTION & REDRESSAL FORUM SUBMITTED To: PROF: N. JAYARAM SHETTY JKSHIM EVALUATOR: JKSHIM SUBMITTED By: K.SANDEEP.SHETTY 1st YEAR MBA ‘B’ SECTION JKSHIM *CONSUMER RIGHTS & REDRESSAL FOR*U*M UNDER CONSUMER PROTECTION ACT‚ *1986 Gandhiji has rightly said: ORIGIN OF CONSUMER RIGHTS Right to Safety Right to Information Right to choice RIGHT TO SAFETY RIGHT TO CHOICE RIGHT TO BE HEARD RIGHT TO SEEK REDRESSAL RIGHT TO CONSUMER EDUCATION Awareness
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Consumer protection laws are designed to ensure fair competition and the free flow of truthful information in the marketplace. The laws are designed to prevent businesses that engage in fraud or specified unfair practices from gaining an advantage over competitors and may provide additional protection for the weak and those unable to take care of themselves. Consumer Protection laws are a form of government regulation which aim to protect the interests of consumers. For example‚ a government may
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In this paper we will define consumer behavior and how marketing is related to consumer behavior. We will also select a purchase we made recently and describe in detail how each of the 4 P ’s (product‚ price‚ promotion‚ and place) affected our purchasing decision. Consumer behavior is the study of how people buy‚ what they buy‚ when they buy and why they buy. It is a subcategory of marketing ends elements from psychology‚ sociology‚ sociopsychology‚ anthropology‚ and economics. It attempts to understand
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GREEN MARKETING Introduction: In the last decade‚ consumers have become more enlightened on environmental issues. Green marketing refers to selling product or rendering services based on environmental benefit. It came into existence in late 1980s and early 1990s. Green marketing is growing rapidly and consumers are willing to pay a lot for green product. There has been little analysis of the impact of this new market on the consumers and the environment so far. Green marketing affects all areas
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26‚ 2014 English 142A Radiology Everyone wants to be successful in life. The easiest way to do so is to set goals for yourself just for a day or for the rest of your life. Having goals makes you have a clear focus and helps you organize your plans to achieving the goals you have set for yourself. My parents always remind me how it’s difficult to be successful in the world if you have no college education. They encourage me to strive for what I want so I won’t have to suffer like they did. Another
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Page 1 Part II - A Simple Model of Consumer Behavior The second set of factors that influence consumer behavior Individual Differences. Individual Differences: pertain to characteristics of the consumer such as: How much money do they have How much time do they have What is their knowledge level Is this someone relatively uninformed? a first time buyer? (Novice‚ a first time buyer‚ new to or inexperienced in a field) Is this an Expert? (someone who has made many prior purchase
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Chapter 1 Marketing Creating and Capturing Customer Value 1) According to the five-step model of the marketing process‚ the first step in marketing is ________. A) capturing value from customers to create profits and customer equity B) constructing an integrated marketing program that delivers superior value C) building profitable relationships and creating customer delight D) understanding the marketplace and customer needs and wants E) designing a customer-driven marketing strategy Answer D
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Lesson No. 5 Consumer Rights Rights of Consumers : Rights which are provided by law : - Right to safety - Right to be informed - Right to choose - Right to be heard Right to seek redressal - Right to consumer education. Factors causing exploitation of Consumers : - Limited information - Limited supplies - Limited competition - Low literacy Duties of Consumers : - To purchase quality marked products such as ISI‚ AGMARK etc. - To ask for cash memo for the items purchased whenever possible. - To make
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