CHAPTER 22 Managing a Holistic Marketing organization for Long Run Trends in Marketing Practices Reengineering: Appointing teams to manage customer-value-building processes and break down walls between departments. Outsourcing: Greater willingness to buy more goods and services from outside domestic or foreign vendors. Benchmarking: Studying "best practice companies" to improve performance. Supplier partnering: Increased partnering with fewer but better value-adding suppliers. Customer partnering:
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Chapter 3: Market Segments and Customer Value 1. Market and Competitive Space * Market space * J. Co’s market space is the store/branch itself. This is where the transaction of a j.co employee/ seller and a customer happens. They both discuss the requirements (buyer) and the constraints of product and service deliver (seller). For example‚ a customer makes his or her order to the j.co crew‚ then pay and then the crew will inform and explain the process in getting her order. * Competitive
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Marketing and human resource management ASSIGNMENT ADVANTAGES OF CONTINUED RELATIONSHIP MARKETING What is relationship marketing? Relationship marketing is a more personal approach to promotion which encourages a dialogue with customers and allows more targeted communications. If done well‚ benefits include increased customer retention‚ and the generation of ’brand ambassadors’ who promote your product via word of mouth. Advantages of
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Chapter 1 Marketing: creating and capturing customer value 4. Name and describe the five different marketing management orientations. Which orientation do you believe your school follows when marketing its undergraduate program? The five marketing management orientations are production concept‚ product concept‚ selling concept‚ marketing concept and societal marketing concept. Production concept is the idea that consumers will favor products that are available and highly affordable and
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SIMULATION DEBRIEFING 1.Describe (a) the prioritization process and (b) the governance structure. The prioritization process involves the below steps‚ * Strategic goals and objectives * A clear articulation of the company’s overall strategy is created which includes the details of customer/market segments. * A distinctive advantage in products or services and the overall investment in R&D. a set of percentage of sales and the amount‚ which varies by industry and by
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What have you learned Business simulation is simulation used for business training or analysis. Most business simulations are used for business acumen training and development. Learning objectives include: strategic thinking‚ financial analysis‚ market analysis‚ operations‚ teamwork and leadership. The business gaming community seems lately to have adopted the term business simulation game instead of just gaming or just simulation. The word simulation is sometimes considered too mechanistic
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Psychographics Social Class Lifestyle Income Range 1. Middle Class adventurous‚ athelic‚ religious $80‚000 2. Middle Class adventurous‚ athelic‚ socialize $70‚000 3. Middle Class Independent‚ Outgoing $80‚000 - $100‚000 4. Middle Class Independent‚ Serious $50‚000 - $100‚000 5. Middle Class Independent‚ Religious‚ Money Consicious $50‚000 - $100‚000 Geography City County 1. Fountain Valley Orange 2. Santa Ana Orange 3. Irvine Orange 4. Newpor
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Micromoters Simulation The first thing I noticed with this simulation was how complex it was compared to the first simulation with Universal. But also I noticed right away that being fired was also easy to do‚ and did occur as I was trying to figure out exactly how to run the simulation. Once I had a descent understanding of the simulation I was noticing it was uneasy to make all of the customers very satisfied and really easy to make them very dissatisfied. When I would start running the simulation
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Target Market Segment Southwest has recently expanded the target market segments to Minneapolis/St. Paul‚ New York La Guardia‚ Boston Logan‚ and Milwaukee‚ which brings the total to approximately 70 cities. Southwest’s rental car and shuttle service will be made available to all current cities where the company flies‚ but will only be offered at airports within that city. Southwest will enter the global car rental market because the organization only fly’s domestically. Marketing and advertising
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1. What did you observe in inventory and back order levels when you play the game in uncoordinated and coordinated modes? What are the underlying reasons for the problems associated with uncoordinated decision-making? Based on the results you found in the previous part‚ list the potential benefits of coordination. (max 0.75 page) 2. What are the steps companies can take in order to reduce the problems associated with uncoordinated decision-making? Discuss also the potential implementation issues
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