oyeeVem Linus Jonathan et al THE IMPACT OF EMPLOYEE EMPOWERMENT ON CUSTOMER SATISFACTION IN THE NIGERIAN SERVICE ORGANIZATIONS (A STUDY OF SOME SELECTED HOTELS IN JOS‚ PLATEAU STATE) THE IMPACT OF EMPLOYEE EMPOWERMENT ON CUSTOMER SATISFACTION IN THE NIGERIAN SERVICE ORGANIZATIONS (A STUDY OF SOME SELECTED HOTELS IN JOS‚ PLATEAU STATE) IJCRR Vol 04 issue 19 Section: General Science Category: Research Received on:27/07/12 Revised on:05/08/12 Accepted on:17/08/12 Vem Linus Jonathan‚ Dakung
Premium Quality of service Customer service Customer
Employee Selection Learn how to select and hire the best employees for your open positions. Selection and evaluation techniques are explored that help you pick among qualified candidates. Employee selection processes are critical to hiring a superior staff. Learn to improve your employee selection methods. 10 Tips for Hiring the Right Employee Top Ten Tips for Selecting and Hiring the Right Employee Hiring the right employee is a challenging process. Hiring the wrong employee is expensive‚ costly
Premium Employment Recruitment
Employee Engagement A review of current thinking Gemma Robertson-Smith and Carl Markwick REPORT 469 Published by: INSTITUTE FOR EMPLOYMENT STUDIES Mantell Building University of Sussex Campus Brighton BN1 9RF UK Tel: +44 (0) 1273 686751 Fax: +44 (0) 1273 690430 www.employment‐studies.co.uk Copyright © 2009 Institute for Employment Studies No part of this publication may be reproduced or used in any form by any means – graphic‚ electronic or mechanical including photocopying‚ recording
Free Employment Organization Definition
Employee Monitoring: Employer Safeguard or Invasion of Privacy? Sarah L. Voorhees Employee Monitoring: Employer Safeguard or Invasion of Privacy? Employee privacy has been a controversial topic especially with the rise in internet usage‚ the popularity of social media increasing‚ and the addition of GPS to mobile devices. With these advances in technology there are numerous ways for employers to monitor their employees’ time at work. According to Evans (2007) as many as eighty percent of the
Premium Privacy Employment Privacy law
energy and brilliant communicational skills to the job‚ I may be your ideal employee. Not only am I proficient at communicating and bringing vivacity with me wherever I go‚ but I also possess qualities such as trustworthiness‚ dedication‚ and creativity as well. Not only do I bring these values to the job‚ but I also take them wherever I go. I believe that because of these skills that I have‚ I would make the perfect employee. Trustworthiness is an asset that is difficult to come by in the world
Premium Learning Timbaland Virtue
TO THE STUDY Employee morale Employee morale describes the overall outlook‚ attitude‚ satisfaction‚ and confidence that employees feel at work. When employees are positive about their work environment and believe that they can meet their most important needs at work‚ employee morale is positive or high. If employees are negative and unhappy about their workplace and feel unappreciated and as if they cannot satisfy their goals and needs‚ employee morale is negative or low. Employee morale is defined
Premium Steel
find one that we found to be universally salient‚ affecting multiple social service agencies on many organizational levels. Although each of us had a different professional background‚ an issue we have repeatedly observed surrounds the notion of employee retention within social service agencies. Too often we had felt the effects of rapid turnover rates and also witnessed the detriments of staff changes on client populations who may already be struggling with abandonment issues or disrupted
Premium Sociology Social work
and Employee Loyalty will help company’s leader be able to structure a business in which employees contribute most to its development. In this research‚ the four questions will be focused are: 1. What is the Company culture? 2. What is the employee loyalty? 3. Will the innovation in Company Culture results in better Employee Loyalty? 4. What are the implications of the study in Vietnam? Result of this research showed “There is a Positive Correlation between Company Culture and Employee Loyalty”
Premium Vietnam Employment South Korea
approaches and definitions of “what employee relations is”. “Employee relations is a common title for the industrial relations function within personnel management and is also sometimes used as an alternative label for the academic field of “industrial relations”. The term underlines the fact that industrial relations is not confined to the study of trade unions but embraces the broad pattern of employee management‚ including systems of direct communication and employee involvement that targets the individual
Premium Trade union Employment
INTRODUCTION Motivation is the process of initiating and directing behaviour based on the persistence of effort to satisfy an individual goal or need (Petri‚ 1991; Robbins et al‚ 2000 and Robbins et al‚ 2001). There are two approaches to understanding motivation‚ each of which has theories expanding to support the nature of motivation. Content theories focuses on what motivates an individual. In contrast to process theories of motivation which focus on how individual behaviour is motivated. This
Premium Motivation