Parasuraman‚ A. (1997). “Reflections on Gaining Competitive Advantage Through Customer Value‚” Journal of the Academy of Marketing Science‚ 25(2)‚ 154 –161. Porter‚ Michael E. (1990). The competitive advantage of nations. New York: MacMillan Press. Richins‚ Marsha (1994). “Valuing Things: The Public and Private Meanings of Possessions‚” Journal of Consumer Research‚ 21(December)‚ 504 –521. Schechter‚ Len (1984). “A Normative Conception of Value‚” Progressive Grocer‚ Executive Report‚ 12–14. Sheth‚ Jagdish N
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CHAPTER 25 REWARDING BUSINESS PERFORMANCE OVERVIEW OF BRIEF EXERCISES‚ EXERCISES‚ PROBLEMS‚ AND CRITICAL THINKING CASES Brief Exercises B. Ex. 25.1 B. Ex. 25.2 B. Ex. 25.3 B. Ex. 25.4 B. Ex. 25.5 B. Ex. 25.6 B. Ex. 25.7 B. Ex. 25.8 B. Ex. 25.9 B. Ex. 25.10 Topic Motivating employee performance Evaluate business performance using ROI Comparing ROI and residual income Balanced scorecard perspectives Computations for the DuPont model Criticisms of ROI Calculate residual income Calculate EVA Variable
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CAROL GILLIGAN’S ETHICS OF CARE 81 5 Carol Gilligan’s Ethics of Care Although twentieth-century feminine and feminist approaches to ethics are distinguishable one from the other‚ they share many ontological and epistemological assumptions. Whether a “feminine” and/or “feminist” thinker is celebrating or critiquing the virtue of care‚ s/he will tend to believe that the self is an interdependent being rather than an atomistic entity. S/he will also tend to believe that knowledge is "emotional"
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Lincoln University Digital Thesis Copyright Statement The digital copy of this thesis is protected by the Copyright Act 1994 (New Zealand). This thesis may be consulted by you‚ provided you comply with the provisions of the Act and the following conditions of use: you will use the copy only for the purposes of research or private study you will recognise the author ’s right to be identified as the author of the thesis and due acknowledgement will be made to the author where appropriate
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Summit-BROC-new3-aug08final 8/5/08 3:55 PM Page 1 2028 Vision for Mechanical Engineering A report of the Global Summit on the Future of Mechanical Engineering Summit-BROC-new3-aug08final 8/5/08 3:55 PM Page 2 Summit-BROC-new3-aug08final 8/5/08 3:55 PM Page i 2028 VISION FOR MECHANICAL ENGINEERING A report of the Global Summit on the Future of Mechanical Engineering July 2008 This report was prepared for the ASME Strategic Issues Committee of the
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------------------------------------------------- Girl Scouts of the USA From Wikipedia‚ the free encyclopedia The Girl Scouts of the United States of America (GSUSA) is a youth organization for girls in the United States and American girls living abroad. It was founded by Juliette Gordon Low in 1912 and was organized after Low met Robert Baden-Powell‚ the founder ofScouting‚ in 1911.[2] Upon returning to Savannah‚ Georgia‚ she telephoned a distant cousin‚ saying‚ "I’ve got something for the girls
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A PROJECT REPORT On COMPREHENSIVE STUDY OF RETAIL LOANS undertaken at “PUNJAB NATIONAL BANK LTD” For the partial fulfillment of award of degree “MASTER OF BUSINESS ADMINISTRATION” 2009-2011 SUBMITTED TO:- SUBMITTED BY:- Ms RITU GUPTA Abhishek ROLL NO. 558/MBA/09
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Week 1&2 - Chapter 1 – Conceptual Issues in Abnormal Psychology Mental illness: Severe abnormal thoughts‚ behaviours and feelings cause by a physical illness Affect: Experience of feeling or emotion Dementia: Cognitive disorder in which a gradual decline of intellectual functioning occurs Electroconvulsive therapy (ECT): Treatment for mood disorders that involves the induction of a brain seizure by passing electrical current through the patient’s brain while they are anesthetised Psychosurgery: Biological
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Barack Hussein Obama‚ Jr. (pronounced /bəˈrɑːk hʊˈseɪn oʊˈbɑːmə/; born August 4‚ 1961) is the junior United States Senator from Illinois and the presumptive nominee of the Democratic Party in the 2008 presidential election. He is the first African American to be the presumptive presidential nominee of any major American political party. A graduate of Columbia University and Harvard Law School‚ Obama worked as a community organizer‚ served as a law school professor‚ and also worked as a political
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MODULE 1 Subject Matter: THE COMPUTER AS AN ORGANIZATIONAL INFORMATION SYSTEM Introduction: This module traces the evolution of the computer as it has been applied to an expanding scope of business with IT applications. The first application involved the handling of accounting transactions and was called data processing. Then‚ managers and computer scientists recognized that for greater potential existed in the form of information
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