Questionnaire On Study of Scope & Consumer Perception for e-Retailing of Grocery Items * Symbol indicates this is a required question. Top of Form Name * [pic] Age * o [pic] 18-21 o [pic] 21-25 o [pic] 25-30 o [pic] >30 Gender * o [pic] Male o [pic] Female Profession * o [pic] Student o [pic] Working o [pic] Housewife Do you have any work-ex? * o [pic] Yes o [pic] No Were
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Customer Service Recommendations Report Executive summary The purpose of this report is to analyse the customer service system employed at West Dealership of Melbourne Car World. It should be noted that performance management has not been carried out so far this financial year which has no doubt prompted‚ at least in part‚ this investigation and the following report. The first quarter data of the 2012 financial and all data available pertaining to customer service operations will be considered.
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BUS 324 Services Marketing Group Assignment 2: Literature Review Emirates Airlines Done By: Sheela Mehta Date: 14/11/2012 Literature Review on Customer Service Management Introduction One among many of the definitions given to customer service by Jay Kandampully (2012) in his book “Service Management: A New Paradigm in Retailing” are “Customer Service is a series of activities designed to enhance the level of customer satisfaction- that is‚ the feeling that a product or
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keeping customer satisfaction 2 2. California Fitness & Yoga Centers Vietnam - A real example of bad practice of customer service 3 2.1. About California Fitness & Yoga Centers Vietnam 3 2.2. California Fitness & Yoga Centers Vietnam’s customer service problems 3 2.3. Causes of bad customer service 4 2.4. Recommendations 5 3. Conclusion 5 4. References 6 INTRODUCTION Customer service is the provision of service to customers before‚ during and after a purchase. Customer service is a series
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QUESTIONNAIRE ON EFFECTIVENESS OF TRAINING PROGRAMME AT MIDDLE LEVEL MANAGEMENT AT POLYMER UNIT‚ GSFC Researcher: Ms. Payal Purohit Research Guide: Mr. Smit Pandya Respected Madam/Sir‚ This is to inform you that the data collected from the questionnaire would be kept confidential and would be used purely for academic purpose only. All the questions are to be attempted mandatorily. SECTION I - PERSONAL INFORMATION: 1) NAME (OPTIONAL): 2) AGE:
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Susan Monro‚ Service Consumer Case Study [Pick the date] 1. Identify each of the services that Susan Monro has used or is planning to use. Categorized them according to the nature of the underlying process. 1. Susan Monro lives in an apartment she shared with three other students. 2. She checks the internet for the local weather forecast. 3. She drops a letter in the mailbox. 4. She rode the bus towards the school. 5. She opted to buy breakfast at the university. 6. Susan attended the lectures
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The Effectiveness of the Quality of Service by Gokana‚ Ramen and Teppan to Customer Satisfaction A thesis that is purpose to ; Mr. Orlando To partial fulfilment of the requirement for completing methodology Subject Created by: Hendra (014201000032) International Business 2010 Class 2 Chapter 1 I. Introduction Effectiveness is the capability of producing a desire result. When something is deemed effective‚ it means it has an intended or expected outcome‚ or produces a deep‚ vivid
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Analyst Questionnaire – Asen Voynov Please fill in your name‚ replacing the highlighted “Your Name” text above with your first and last names‚ and answer the questions below to the best of your ability. When saving‚ rename the file by replacing the “Candidate Last Name” portion with your last name. 1) How did you hear about our career opportunities at GEICO? I heard about this opportunity during the recent career fair (9/20-9/22) at Arizona State University 2) Have you ever applied
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background As an individual assignment‚ we have been given the topic: “Operation Management is the ‘heart’ of any business and we are all operations manager. How can managers actually understand how logistics network design and operations influence customer satisfaction?”This assignment’s rationale has been towards aiming a dialectical approach to the understanding of operations and logistics management in today’s business settings. Thus‚ I have tried to extensively cover in my report all the relevant
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Questionnaire: This questionnaire is part of research for my Economics School Based Assessment (SBA) project. Your response will be greatly appreciated. Topic: An investigation into the factors affecting the demand for Tutti Frutti in Kingston‚ Jamaica Please tick the answer of your choice or write your answer where necessary. What gender are you? Male ( ) Female ( ) How old are you? 18 - 25 years ( ) 26 - 30 years ( ) 31 – 40 years ( ) Over 40 years
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