QUESTIONNAIRE FOR RETAILERS Q1. Which brand has better supply/distribution of its products? o Parle o Priya gold o Sunfeast o Britannia Q2. Which brand offers you better profit margin ? o Parle o Priya gold o Sunfeast o Britannia Q3. Rate on the basis of sales 1 2 3 4 5 Parle o o o o o Priya gold o o o o o Sunfeast o o o o o Britannia o o o o o Q4. Which brand gives maximum offers/discounts ? o Parle o Priya gold o Sunfeast
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formidable competition from both traditional brick and mortar operations and emerging Internet banks‚ a large number of banks are having trouble meeting performance expectations because they are unable to differentiate their business‚ reach customers likely to respond to new sales opportunities or make the most of their valued staff. Banks that define and implement solutions to these challenges are those that will successfully compete and thrive into the future. This paper examines the
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Case: A California Auto Club Reengineers Customer Service 1. Describe the customer service process at CSAA and discuss the different phases of the reengineering effort. The new customer service is called “member service consultant”. 80% of the customers’ problems are going to be solved by their new system. The system made by three separate systems. The linked data would respond to most members on the spot. The “preliminary phase” was designed to find “quick his”‚ it was to authorize
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Introduction This case involves a dissatisfied customer of The Roccoco New York Hotel who received the service failure when she stayed in the hotel. The case demonstrates that there were four main areas where the hotel failed to meet the expectations and satisfaction of the customer and that includes internal managerial quality and the failure to manage the service failure after complaints were received. Overall The Roccoco New York Hotel failed in following fields: Failure of Internal managerial
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Customer Service – Loyalty Program It is important to create a program that is manageable and support the goals of 7-11. The Loyalty Program of 7-Eleven Hong Kong was “Stamp Collection”. The latest function was Sanrio 50th Crystal Charm Collection. (Swarovski) Step 1: 7-11 will examine who are your customers‚ they know there customers were want convenience service and most of them normally were young to middle age. These customers are easy to change their mind because of the trend and
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Questionnaire Topic: Impact of advertisement on consumers with special reference to nokia. 1.NAME: 2. AGE GROUP: a) 18-25 yrs b) 25-35 yrs c) 35-50 yrs d) 50 above 3.GENDER: a) Male b) Female 4.OCCUPATION: a) Businessman b) Service class c) Student d) Other 5.Does an advertisement urge you to buy a new product?
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Company has created a team that is designing and will administer a new development product. This is something that many customers have requested for some time now. In order to fulfill our design obligations in the best way‚ we are asking for all interested customer of Zariez Tea to answer the questions on this survey and to provide us with their opinions in these questionnaire sections following each category. We thank you in advance for your assistance. Please tick ( ( ) the appropriate answer
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enterprise has to treat customers differently and individually because each customer is different and unique. Each customer has different needs and preference. Some customer wants to be loyal to the enterprise and some are not. The enterprise will have an idea how to treat each customer if they are able to see a customer one at a time. Technologies are now a tool to store data’s and information of each customer. Through this strategy‚ they will know how to get‚ keep and grow a customer. 2.) Some
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CODE QUESTIONNAIRE This Questionnaire has the purpose to identify the correlation between the habit of watching English subtitle movie and Reading Comprehension achievement. All of the questions are for any movie or serial which uses English as the subtitle. Please be honest in answering every single of question. This questionnaire is purely for conduct a thesis in order to get the data. It will not affect your score mark at the certain lesson. The last‚ your data will be private for the researcher
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1. As completing the Belbin’s questionnaire (1981)‚ it indicates that I am a type of Completer/Finisher in doing teamwork or group assignment. According to Belbin (1981)‚ being a Completer/Finisher tends to be over anxious or conscious and have some difficulties in letting small things to go. I generally agreed those allowable weaknesses as presented in Belbin’s questionnaire. I reminded myself when I was doing group assignment from my past experiences and I found that I had a tendency that I
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