1 A Project Report on Customer Satisfaction Survey of Maruti Udyog Ltd. MBA (INDUSTRY INTEGRATED) SEMESER - 4 SUBMITTED BY:Vinay Krishna Dasi PROJECT GUIDE Mrs.Rashi Ghagade INTERNATIONAL INSTITUTE FOR LEARNING IN MANAGEMENT BUSINESS SCHOOL IILM BS KNOWLEDGE TOWER‚ SECTOR 11/20‚ BELAPUR‚ NAVIMUMBAI 400614 EASTERN INSTITUTE FOR INTEGRATED LEARNING IN MANAGEMENT UNIVERSITY 1 EIILM UNIVERSITY 2010 CERTIFICATE This is to certify that Mr.Vinay Krishna Dasi (Enrollment No:- EIILMU/O8/F0726) has successfully
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During 2007 and 2008‚ Maruti Suzuki sold 764‚842 cars‚ of which 53‚024 were exported. In all‚ over six million Maruti Suzuki cars are on Indian roads since the first car was rolled out on 14 December 1983. Maruti Suzuki offers 15 models‚ Maruti 800‚ Alto‚ Maruti Alto 800‚ WagonR‚ Estilo‚ A-star‚Ritz‚ Swift‚ Swift DZire‚ SX4‚ Omni‚ Eeco‚ Gypsy‚ Grand Vitara‚ Kizashi and the newly launched Ertiga. Swift‚ Swift DZire‚ A-star and SX4 are manufactured in Manesar‚ Grand Vitara and Kizashi are imported
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Fonderia di Torino‚ S. p. A In late 2000‚ Francesca Cerini‚ managing director of Fonderia di Torino‚ is contemplating purchasing a new automated molding machine. Fonderia di Torino is a company that specialized in the production of precision metal castings for use in products like automotive‚ aerospace‚ and construction equipment. The company‚ located in Italy‚ is known for the quality and craftsmanship of its work. Through this reputation‚ Fonderia di Torino has been able to secure deals with
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------------------------------------------------- Information System & Operations Management | FEDEX Case 1. List the business processes displayed in the video. A business process is defined by an addition of activities; step in production and tasks related to one another conducted to accomplish a specific organizational goal and produce a product or service for specific customers. Collecting: FedEx’s agents pick up packages at customers’ house and get them to a sorting center. Sorting:
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“IF I WERE A CMO AT MARUTI UDYOG LTD” Reason for choosing Maruti Suzuki Maruti Suzuki India Limited has a high brand visibility. It is leading in terms of Market share. However‚ after the economic downturn the growth is slightly sluggish in Automobile industry‚ Maruti being no exception. Also the entry of new companies in the market as also the new products from existing competitors like Honda‚ Hyundai‚ Chevorlet are slowly eating into Maruti’s marketshare
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Canada’s 7 major Landform Areas Precambrian Shield/ Canadian shield: Area: -4.8 million km‚ almost ½ of Canada‚ thus the largest landform region‚ (actually much larger because it underlies most other regions). -Spreads across 6 provinces‚ 2 territories‚ and the U.S. Formation: -about 600 million years old‚ thus “Precambrian”. -Igneous and metamorphic rock. Topography: -a peneplain‚ almost a plain 600 metres. -has a lakescape‚ many lakes. Human Activities:-an all season vacation land. -Also called
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Chapter 4: Marketing Research What is Customer Insight? Customer insight is basically a fresh understanding of customers and marketplace. Why is Customer Insight important? 1. To create value for customers. 2. To build meaningful relationships with customers. 3. To gain competitive advantage. How can marketers gain good customer insight? Insight is obtained through good marketing information therefore marketers must effectively manage marketing information from a wide range of sources
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7 Popular Marketing Techniques For Small Businesses Before your business starts marketing a product‚ it helps to create an ideal customer who you want to reach with your promotional materials. Once you have your ideal customer‚ you have a plethora of techniques to pick from. Most of these are low cost/no cost methods (sometimes called guerrilla marketing) and you may use different ones at different stages of your business cycle‚ or you may utilize them all at once from your business’ inception
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Four Ps Four Ps Marketing Mix Product Price Promotion Place Marketing Mix The concept is simple. Think about another common mix - a cake mix. All cakes contain eggs‚ milk‚ flour‚ and sugar. However‚ you can alter the final cake by altering the amounts of mix elements contained in it. So for a sweet cake add more sugar! Marketing Mix It is the same with the marketing mix. The offer you make to your customer can be altered by varying the mix elements. So for a high profile brand‚ increase the focus
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MARUTI SUZUKI & INDIAN PREMIUM CAR SEGMENT Interim Report - Marketing Management INTRODUCTION: Indian automobile industry currently contributes 5% to India’s current GDP of $1.4 trillion. The projected size in 2016 of the Indian automotive industry varies between $ 122 billion and $ 159 billion including USD 35 billion in exports. This translates into a contribution of 10% to 11% towards India’s GDP by 2016‚ which is more than double the current contribution. We can safely assume the passenger
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